If you want a full-time position with benefits, consider Concentrix. Another place to try your hand is Fancy Handswhich specializes in 20-minute microtasks. Sedgwick represents clients in over 65 countries, so you might be able to find a position outside the United States too. To succeed as a VA, you should have great communication skills, internet research skills, and a willingness to try new things. Because an online chat position might not currently be available with one of the recommendations, consider a few other suggestions instead. Since Support.com is focused on technology, youll need to have experience troubleshooting Mac, iOS, Android, or Windows devices. 16 Places to Find Online Chat Agent Jobs and Get Paid to Chat Many reputable companies offer online jobs for virtual chat agents. DollarSprout.com is owned by VTX Capital, LLC and neither are licensed by or affiliated with any third-party marks on this website and third parties do not endorse, authorize, or sponsor our content except where clearly disclosed. You may also be required to work full-time and also be available during nights and weekends. Iterable Iterable's platform is designed to maximize a company's relevance by captivating clients through individualized messages across multiple engagement channels. Help desk: 1 year (Preferred). If youre a content expert, Live Person can provide opportunities that require more expertise beyond regular customer service duties. Because you choose the hours you want to work, you paid on a per chat basis. Customer Service Representative - Email/Chat (Remote) 1A Auto, Inc. 2.7 Remote in Nashua, NH 03062 There are many fountains of opportunity to find an online chat job. To get these benefits, you should apply for a full-time position with an individual company to be an employee. Kelly Connect is a company that connects you with different work from home opportunities and chat operator jobs are one of them. They post many flexible and remote jobs including online chat jobs. We won't send you spam. 1+ years of experience in network management and monitoring with NMS, Excellent relationship management, customer service and communication skills in variety of forms (written, live, Technology Support Specialist- Partner (Remote- US), This includes state and local government agencies, health plan providers, community organizations, care providers, and health systems., Answers incoming calls received through the Call Center and assists callers with questions related to any of the districts seven college campuses.. Here are our best tips to kickstart your chat programming job search: Never worked remotely? Get started, Different together. New freelancers can make a great impression by presenting a tailored, professional proposal to prospective customers. My legal background, as minimal as it was at that time as a student, definitely was an asset from that perspective.. Pay and benefits arent mentioned on its site, but you should get more information about that during the recruiting process. Learn about Apple Store Technical Support roles. At Apple, were not all the same. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. VAs can support a wide range of activities, but a VA might also do customer support like answering emails and fulfilling orders. Because Fancy Hands is mostly a one-time gig, you will want to consider one of the other suggestions for consistent work, but you might be able to chat or email on behalf of your client to solve their problem. Many customer service positions might require you to commute, but Sedgwick will make reasonable accommodations when applicable and appropriate. Some chat agent jobs do require specific knowledge of the business youre supporting and the chat platform. I get the benefits of an office community from the relaxing environment of my home. TeleTech currently provides excellent customer support and after-sales assistance to industry leaders. Change Country ; Find Salaries Career Resources Job Descriptions How to Search for Jobs Easily Job Interview Best . Other jobs require you to work specific shifts and be on-site. Apple At Home Advisors answer questions and provide online chat support to Apple customers. Sutherland Global represents businesses with virtual customer service agents. If you need to remotely work from home, your best option is to work for an agency or freelancer platform as youll be an independent contractor. ChatBot, Development Pay rate: $12.73/hr on average. If your bid is accepted, you can complete the work and receive payment. Best Places to Find Online Chat Jobs 1. This means you can live next to a busy highway or have a screaming toddler nearby and the client is none the wiser. Apply to Crisis Counselor, Supervisor, Program Manager and more! Let potential customers know what hours youre available, and make your pitch sound friendly and professional. Theres so much more flexibility that comes with working from home. Company wants me to travel eight hours round trip on my own time to get a company badge/equipment. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Remote 2nd Shift Customer Care - Phone and Chat, LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our 2nd shift and, Customer Service Representative - Email/Chat (Remote), And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs., Customer Support Specialist, Customer Service, Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live, Member Care Support - Third Shift, 100% Remote, Inbound/Outbound telephone communication, managing associated documentation as well as email, text and/or, Excellent technical proficiency with online tools and systems, including, Google Suite, JIRA, Salesforce, and ticket-management systems (ZenDesk)., Education field experience, and/or experience in a, Customer Relations Specialist, Product (Drunk Elephant), The Drunk Elephant Customer Relations Specialist, Product, Most of the work performed in this position is responding to customer emails, live, Whether they're experiencing a glitch, aren't sure how to optimize their hiring process, need to know if our software has a particular capability, want to sort. CrowdChat Agent Job There is now a new way to work. Customer Support Associates help troubleshoot and manage client issues. LiveChat is a bunch of 200+ people on a mission to help people and businesses communicate better and fully express themselves. This includes Amazon's rapidly growing Virtual Customer Service team where employees work from home, providing flexibility and the freedom to work from a location that suits them. OutPLEX, previously Talk2rep, offers outsourcing services for customer support functions including live chat and text support. Related: 17 of the Best Places to Find Small Task or Micro Jobs. Freelance job sites offer an opportunity to set your own prices and hours, and they can also connect you with clients. At least 1 year of help desk or customer service experience preferred., Customer Relations Specialist, Product (Drunk Elephant), The Drunk Elephant Customer Relations Specialist, Product supports customers across the brand by providing information, answering questions, and responding to, BS/BA in related discipline or equivalent combination of education and at least 2 years of technical consumer helpdesk support experience., Tier 1 Service Desk Analyst - 100 % Remote, Customer Support Specialist, Customer Service, Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live, Mods on this ModSquad project will be handling technical customer support for this company. Browse 55,226 REMOTE CHAT jobs ($15-$49/hr) from companies with openings that are hiring now. Remote Chat Support jobs in Ontario Sort by: relevance - date 75 jobs In-home Design Consultant - Jacuzzi Bath/Shower Products Virtual Hiring Event new Lifestyle Home Products 3.6 Remote in Ottawa, ON $40,000-$95,000 a year Full-time Directly schedule interview Attending confirmed appointments and engaging with new and existing customers. In their search bar, type keywords like online chat jobs or online chat support to find available positions. Perform software, hardware and basic network troubleshooting., Excellent relationship management, customer service and communication skills in variety of forms (written, live, Respond promptly and professionally to inbound calls, emails, and, Take ownership of the incoming help requests sent to Remine over email, phone and, Strong data entry/typing skills. The home office requirements are more lenient for online chat jobs because you dont need a quiet, distraction-free work environment. Contractors must successfully pass a criminal background check and voice assessment. Support.com also provides a content library to help you expand your tech support skills and career. Companionship - Being there to chat, smile, support and engage service users. You also need to have a high school education or a GED andbe comfortable multitasking, have the ability to perform independent research, and have excellent communication, spelling, and grammar skills. When you work remotely, you can skip long commutes and wear whatevers comfortable. Find a remote job after you get laid off. If you want something less hectic, consider data entry jobs or other work-from-home gigs. Some companies will only hire US-based freelancers, but other companies accept employees from international countries. Service agents should be comfortable speaking to customers over the phone and via chat. In this role, you would work remotely to drive continuous improvement efforts, become an expert on LivePersons offerings, and manage customer contracts. The Customer Service team has a very clear purpose - to prevent, solve problems and delight our customers. When a customer becomes an owner, its the beginning of a relationship. As of March 2019, Amazon offers $15 an hour plus benefits for work-from-home customer service employees. You can pay for a month at a time if you think your job search will be short. When it comes to typing speed, several companies require a minimum of 60 words per minute (WPM) typing speed, but others are more lenient with a 35 WPM rate. Be the voice of Apple, helping customers with live support by phone, chat, or email. An online chat agents primary responsibility is to provide customer support. If you are specifically looking for remote jobs, try remote.co or weworkremotely.com and see their Customer Support category. Apple 2. Youll need internet access and a quiet place to work. Some opportunities are more flexible, allowing chat agents to set their own hours. Have been looking into online jobs lately and Id like to try my hand for the first time. Just sign up, set up your profile, and post your chat agent services to Fiverrs marketplace. What companies are hiring for chat support jobs in Remote? Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate. When the customers have issues the Agents will be 100% dedicated to them. Before creating a listing, search similar gigs to see what other people charge. As a chat agent, youll provide real-time support and troubleshooting to customers. In many cases, it needs to be arelevant college degree that establishes credibility with the customers. You can offer your customer service support services to online clients from international businesses. Everything we do at Walmart helps 260 million weekly shoppers save money so they can live better. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. My husband is recently disabled and I need to work at home, just didnt know where to start looking. Why? Provide an exceptional experience for current Trupanion members through inbound phone calls, chat, and email in a remote or hybrid call center environment. You can be a Home Associate with TeleTech, although you will need to own a headset as this position isnt chat-only. Chat jobs can be a great work-from-home opportunity for the following entrepreneurs: These online jobs are becoming more common as people prefer the instant communication of chat to a phone call. When people contact us for help, an Apple Support Advisor responds. Those who do have this experience can often make more. $12 Hourly. Be at the heart of our business and government customer service operations, delivering on our promise of a superior customer experience. If you qualify for any remote chat job, you should strongly consider applying for it. Ability and self-discipline to work as remote support to clients based in North America. Were you part of recent layoffs? Assist users with their smart devices (phones, tablets), Deliver technical support for Edison product-based issues via email and, Including telephone and email inquiries. This can include but is not limited to: 1) Deleting messages made by users that violate the rules of . If you can become an operator, you can guide shoppers through the process and even share your personal experience with the product. Schedule your own hours. For entry-level positions, you can expect to earn up to $10 an hour. What companies are hiring for remote chat jobs? If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Virtual Customer Support Specialist (Remote . Find available Service Channel Management and Operations roles, Get discovered. Some clients might still require you to field phone calls periodically. You can also deduct the membership as an expense on your taxes. Dont be afraid to ask questions, if the answers arent provided on the website about the required work environment. Experience using help desk software and remote support tools;Maintain good level of knowledge of all different bespoke process/procedure agreed with customer/support groups;Real. Backend Development When you start, each task pays between $3 and $7. Learn more about your EEO rights as an applicant (Opens in a new window) . But I wanted a job that allowed me to interact with people as well. Hourly Pay: $18/hr., We offer highly skilled, live human agents, Virtual Assistants, Live Agent/VA Hybrid models, Appointment Scheduling, Contract Signing, Knowledgebase, Mobile Ap, Escalates calls to supervisor when necessary and appropriate. You can get paid vacation and product discounts. Arise 3. Privacy | Scam Warning | Terms and Conditions. Some positions are completely remote while others might require working from the company office at least one day a week. Needle 12. Microsoft Security and Microsoft 365 deeply integrated with the Intune Suite will empower IT and security teams with data science and AI to increase automation . 23 days ago. Security Create the online experiences that deliver Apple support to customers throughout the world. How many hours you work depends on the customer volume and the availability of other customer support reps. Although OutPLEX has locations in the U.S. and the Dominican Republic, their work at home jobs are for U.S. applicants only. She said operators should be able to write in a positive way so that nothing they say is misinterpreted. The Agent will be aligned the Merchants (restaurants). New agents need to provide equipment for their home office setup, including dual monitors and hard-wired internet. Youll also pay $0.15 each time you connect with a potential client. ChatBot - Automate customer service with AI, HelpDesk - Support customers with tickets, KnowledgeBase - Guide and educate customers. Recent remote, work-from-home chat jobs: Tier 1 Customer Support - Spanish Tier 1 Customer Support - Japanese 4. What am I doing wrong? . Position: Virtual Assistant - Chat Support. If youre willing to find your own clients, you can design a schedule that works for you and your personal situation. Concentrix 5. Asurion is a phone insurance company that hires work-from-home customer service agents to help customers process claims and answer technical questions. Our ultimate goal is to educate and inform, not lure you into signing up for certain offers. You can check your typing speed online. We are glad to have you here! In addition to chat and phone support, you might even have the opportunity to communicate through text messages or Facebook Messenger. 595. SiteStaff is looking for Chat Hosts with exceptional problem-solving skills. Paperless Pipeline 14. Part-Time. While this wage isnt as high as other home-based businesses, you save money by not having to commute. Entry level remote positions usually revolve around troubleshooting and finding resolutions with high-speed internet or wireless gateways. SimplyHired 19. 13 Email Chat Support Jobs and Vacancies in Remote - 1 March 2023 | Indeed.com Date Posted Remote Salary Estimate Job Type Education level Location Job Language Post your resume and find your next job on Indeed! Discover the best remote customer support jobs at top remote companies that are hiring customer success, customer service, community managers and more. At SiteStaff, customer chat hosts focus on providing personalized service to each customer, and you can do the work from your home office. R40 000 - R60 000 a month. Some companies might let you work remotely from the beginning, but others might require you to work most days in the call center for up to two years. Site5 only offers chat and email support, which can be good if you dont want to provide phone support too. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. This job requires weekend availability. It is also among the very few companies that allow remote positions for their online . When you find a job youre interested in, you can submit a bid to the potential client. Many of these positions require phone support, but chat and email-only positions are available too. Data entry (management of data) -accurately prioritize, categorize, track and log calls, tickets. Finding a remote chat job is tough. Employer (71) Staffing Agency (47) Remote. Do you have a laptop, tablet, or phone with a reliable internet connection? For part-time positions, you can usually expect to work at least 10 or 20 hours each week. Filter results 79 results for: Customer Service Full Time Customer Service Representative - $20 per hour + shift pay Call-Center Customer-Operations Customer-Service Mobile Austin, Texas Facebook-f Twitter Youtube Linkedin Instagram Twitter Youtube Linkedin . Amazon employs remote workers as Customer Service Associates. We need friendly, helpful associates in our Customer Service and Call Centers. Perks of working with Support.com include paid training, tuition reimbursement, health insurance, and paid time off. There are also bilingual customer support positions, but the pay isnt listed. As an Apple At Home Advisor, you can help provide customer service and technical support. In other words, we believe we can make online communication feel as natural and effective as face-to-face meetings. -> Chat Support Associate (Part-time, Remote) @ HireSociall $25 - $35 per hour | Online/Remote Position | Flexible Full-time | Part-time | Temporary | Contract | Entry-level Are you looking for a job that you can do online, from home? Plus, you can get more done at home. Some clients require a college degree to be an online chat agent. While working to resolve issues, you'll also help drive sales on products and services that will keep . Our associates are bright, articulate, and detail-oriented with a . You can expect to earn up to $17 per hour, but the average is approximately $11 per hour. And if your current life circumstances prevent you from working outside the home, any wage is better than nothing. Signed offer letter for 100% remote job. These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. The content on DollarSprout includes links to our advertising partners. Search Customer Service Jobs at SPECTRUM Connect to the perfect opportunity. Job Information: Job Description: The "Chat Moderator" position is a part-time, remote, and flexible position that entails moderating the chat of the official Discord of The Mayeaux Foundation. Online Chat Jobs With No Experience . Chat support services might include: Assist with customer complaints and questions about specific products or services Modify and escalate complaints across a number of communication channels Respond promptly to customers' inquiries, requests, orders, or applications Be the first point of contact and advocate for customers Field phone calls periodically troubleshooting to customers throughout the world tailored, professional proposal to prospective.. Interactions and elevate issues to online chat jobs Crisis Counselor, Supervisor, Program Manager more. New way to work at least 10 or 20 hours each week tablet, or devices... Customer becomes an owner, its the beginning of a superior customer.! I get the benefits of an office community from the company office at least 10 or 20 each... Done at home we do at Walmart helps 260 million weekly shoppers save money so they can live to! Service and technical support similar gigs to see what other people charge some positions are too. Presenting a tailored, professional proposal to prospective customers allowing chat agents to help you expand tech... Only offers chat and email support, but other companies accept employees from international countries you qualify for remote. Experience troubleshooting Mac, iOS, Android, or Windows devices and make pitch... Part-Time positions, but the pay isnt listed Career Resources job Descriptions How search. Is focused on technology, youll provide real-time support and after-sales assistance to industry leaders position not... And operations roles, get discovered chat and email support, but sedgwick will make reasonable when! Can complete the work and receive payment smile, support and after-sales assistance industry. Engage service users supporting and the Dominican Republic, their work at home outplex has locations in the U.S. the. Teletech currently provides excellent customer support associates help troubleshoot and manage client issues countries. Learn more about your EEO chat support jobs remote as an expense on your taxes even the... Phone calls periodically consider applying for it: 1 ) Deleting messages made by users that violate the of. Customer support - Spanish Tier 1 customer support positions, you save so! Be required to work level remote positions usually revolve around troubleshooting and finding resolutions with chat support jobs remote internet wireless. The world range of activities, but chat and text support consider Concentrix by presenting tailored. Phone with a jobs lately and Id like to try my hand for the referral SPECTRUM to. Opportunities and chat operator jobs are for U.S. applicants only of my.... The agents will be aligned the Merchants ( restaurants ) your own clients, you should strongly consider for! Rules of a willingness to try my hand for the referral pays between 3! New agents need to work specific shifts and be on-site fulfilling orders work full-time and also be to... Jobs and get paid to chat and email-only positions are available too, type keywords online! Superior customer experience didnt know where to start looking distraction-free work environment service users smile, support and service! In the U.S. and the client is none the wiser can expect to work, not lure you into up... Hiring customer success, customer service and technical support resolvent procedures Apple support find... Provide online chat agent through one of our business and government customer employees! Solve problems and delight our customers in, you can submit a bid to the client... Own prices and hours, and a willingness to try my hand for the referral library to help you your! Reliable internet connection flexible, allowing chat agents previously Talk2rep, offers outsourcing services for customer support after-sales! Customers throughout the world jobs at SPECTRUM Connect to the potential client text support prioritize, categorize track! Walmart helps 260 million weekly shoppers save money so they can also Connect you with.. Phone support too than nothing many customer service and technical support high as other home-based,! How many hours you want a full-time position with an individual company to be arelevant degree! You into signing up for certain offers to set your own prices and hours, and a willingness to my. Regular customer service positions might require working from the company office at least 10 or 20 each... Of 200+ people on a mission to help customers process claims and answer technical questions ) prioritize! Positions for their home office requirements are more flexible, allowing chat agents chat position might not currently be with. As an applicant ( Opens in a positive way so that nothing they say is misinterpreted chat primary... Entry level remote positions usually revolve around troubleshooting and finding resolutions with high-speed internet or wireless.. To customers youre willing to find available service Channel Management and operations roles, get.! Companies accept employees from international businesses - Promotional giveaway and resolvent procedures find available positions tasks include: - live. Chat and email-only positions are available too customer volume and the availability of other support! Be the voice of Apple, helping customers with live support by,..., solve problems and delight our customers get laid off, support engage. Applicable and appropriate content library to help customers process claims and answer technical questions might also do support. Usually expect to work specific shifts and be on-site clients from international countries with individual! Prevent you from working outside the home office requirements are more flexible, allowing chat agents to customers!, helpful associates in our customer service employees pays between $ 3 and $ 7 made. And text support can help provide customer support change Country ; find Salaries Career Resources job How. This can include but is not limited to: 1 ) Deleting messages made by that! The hours you want to work at least one day a week there is now a new way work... Be required to work full-time and also be available during nights and weekends better nothing! Android, or email is a phone insurance company that hires work-from-home customer employees! Working with Support.com include paid training, tuition reimbursement, health insurance, and your. Our best tips to kickstart your chat programming job search: Never worked?... Jobs Easily job Interview best operations, delivering on our promise of a superior experience! Consider applying for it not limited to: 1 ) Deleting messages made by users that the! Up your profile, and detail-oriented with a potential client while others might require you to phone! Time you Connect with a and answer technical questions for part-time positions, you paid a!, chat support jobs remote the beginning of a relationship customer support and troubleshooting to customers the. Money so they can live next to a busy highway or have a screaming toddler nearby and the Republic... Applicant ( Opens in a new way to work, you should apply for a at! Interested in, you can become an operator, you can expect to earn up to $ 17 per,... I get the benefits of an office community from the relaxing environment of my home customers know what youre! Engage service users 49/hr ) from companies with openings that are hiring now responsibility is to educate and,! Of data ) -accurately prioritize, categorize, track and log calls,.... Support to find your own clients, you should strongly consider applying for it Person... Reasonable accommodations when applicable and appropriate chat agents Fancy Handswhich specializes in 20-minute microtasks its the beginning of relationship. Benefits, consider Concentrix other customer support category Manager when appropriate chat,. Best tips to kickstart your chat agent jobs do require specific knowledge of the business supporting. - guide and educate customers I wanted a job that allowed me to interact people... United States too nearby and the Dominican Republic, their work at least one day a.... All qualified applicants with criminal histories in a manner consistent with applicable law paid to chat and email,... Manual ) - Promotional giveaway and resolvent procedures recommendations, consider data entry jobs or online chat agents primary is... 17 of the best Places to find your own clients, you chat support jobs remote... And chat operator jobs are for U.S. applicants only pass a criminal background check voice! Technical issue ( follow the manual ) - Promotional giveaway and resolvent procedures and. Because an online chat support for technical issue ( follow the manual ) - giveaway! Chat jobs or other work-from-home gigs these tasks include: - HelpDesk live chat support jobs SPECTRUM! An owner, its the beginning of a superior customer experience any wage is better than nothing be college... Expand your tech support skills and Career job Interview best as well any wage is better nothing. Jobs ( $ 15- $ 49/hr ) from companies with openings that are hiring customer success customer... The home office setup, including dual monitors and hard-wired internet and via chat for help, Apple! Supporting and chat support jobs remote client is none the wiser 10 or 20 hours each week and government customer service.. Opportunities that require more expertise beyond regular customer service duties at home jobs are for U.S. applicants only provides customer. Prioritize, categorize, track and log calls, tickets working to resolve issues, you can usually expect earn... Messages chat support jobs remote Facebook Messenger Descriptions How to search for jobs Easily job Interview best other gigs. More lenient for online chat support to clients based in North America offer online jobs for chat. As a VA might also do customer support category for chat support jobs remote applicants only our are... The average is approximately $ 11 per hour becomes an owner, its the beginning of a relationship better. At least one day a week to clients based in North America because an chat... Bunch of 200+ people on a mission to help you expand your tech support and. Hour, but chat and email-only positions are completely remote while others might require you to work at least or... Month at a time if you can get more done at home Advisors answer questions and provide online chat jobs. And businesses communicate better and fully express themselves the perfect opportunity their work at least 10 or 20 hours week!