Cortland Locations. Steven and his team manage a portfolio of multifamily assets located in 11 states primarily throughout the Southeast, Midwest, and Texas. It's going to be a real kick for me to have Dr. Kotter on the webcast as he was my leadership Professor back at HBS in 1994 which is dating both Dr. Kotter as well as myself. So, talk about a kick to the pride; I couldn't even pay them to represent us. To your point you made systemizing appliances and plumbing fixtures and all these things so you get as much customization as possible, which makes nothing will make the service teams job easier is when things don't break. So, Ive learned along the way, stick to what you know, or at least, what you think you know. But there are few who've been able to create the capital formation capabilities that you have at Cortland. So, instead of calling in the more traditional model where if you're looking for an apartment in Denver and you call one of our locations in Denver, if they can't help you, which is fairly likely, because all the properties sit at 95% occupied. Their client is their investor and then somewhere down the line there's some property operations and some folks taking care of the real estate. Need to file a complaint? This is an overview of the Cortland Dallas campus or office location. The reality is, you can count on one or two hands, the number of times that somebody really overspent what you would have okayed for them. Steven DeFrancis: Best part, I will say the best part is, if you believe the idea that the industry is moving to more of a long term, more of an operating cadence that creates return as opposed to something more typical to what it has been; where it's buying asset, sell it, its more of a portfolio churn that creates return. Key Principal: Ashley Gordon See more contacts Industry: Apartment building operators. Our Company Our Company Our Story . By progressively cutting out middlemen, standardization became easier and costs lower. As a leader in the multifamily industry, we create resident-centric, hospitality-driven living spaces and experiences across the US. This long-term vision, in turn, drove all areas of the business, from hiring to design. Once we brought that in-house, we then realized that we could do a better job on the material side and so Darla partnered with Clay Landers who runs our construction group and they started working with an importer, to again, we were not going directly to Asia to source materials were working with an importer to cut out some of the middlemen on this side. Steven DeFrancis: Well first, it's not about being top five or top 10, it's really about having the right asset base to operate with a scaled organization. Please select one of the markets below to refine your search. Then all the investment you put into that lead, your associate is like well, thank you very much for your interest, but we cant help you and call us next year when you need an apartment again. Steven DeFrancis: At this time, we haven't thought about expanding beyond housing. This office is the major Cortland Dallas, TX area location. We all met in the same bar after work to figure out what we did wrong that day. Website. It is anchored in providing a beautiful yet affordable living environment and an enriched lifestyle to its residents. Not everybody can afford to move into a brand-new high-rise apartment. Answer Question. You have pretty major stuff going on where systemization is key to execution, and if you mess up any of those things it just goes sideways. But one of the things that you did Steven, is you brought on amazing talent in Ned and in David and others to really create this capital formation function inside of Cortland. Because all of us can sit there and say airlines want to make the flying experience better but guess what they have a really tough time making the economics work to make the flying experience for all of us that much better, and so they don't make it materially better. There are, of course, opportunities that Cortland could take to move into other asset classes within multifamily housing, or even different commercial real estate classes. Through local inspiration and research, this team strategically composes resident-centric communities and intentionally creates spaces for an elevated experience. Through our integrated business model, our enterprising team, and our commitment to placing the resident at the center of our decisions, were aiming to set a new experience standard for the apartment industry one community at a time. We knew the first thing we needed to do was go build a team of really top-notch players that were passionate about working here, passionate about what we were doing here, felt like they were invested in and really enjoyed working together as a team every day. Loading. Cortland has processes in place to provide a high level of standardization across its business; this allows, for instance, residents to count on a certain standard of fit and finish across properties, and property managers to easily transfer between locations. Sincerely, Mary S. Community Manager. But talk about two pieces of the equation as it relates to what it is to be on the team at Cortland. Before I introduce Steven and dive into our discussion, I want to thank Mike Altman, David Dixon, Brad Brown, Ned Stiker and the other members of the Cortland team for all they have done to make Cortland the amazing company and partner it is. Receive one month of free rent or a waived security deposit on approved credit. The second part of your question is really what about this change caused us to in source all these parts of our business and if you believed at that time that we were right regarding the transition in our clientele which they could afford to pay more, which everybody liked. Addison, TX. See if Cortland is hiring near you. . In a market like Dallas or Atlanta or any of the markets were in, we don't need to be top one or five, but we'd like to have line of site to 4000 or 5000 plus units because it allows us to first, invest in better top notch human capital, because we have the scale to support it. I do miss that piece. That's a big step from 2005 being focused on developing multifamily properties in Atlanta, Georgia. After having done over 60 Walker webcasts all remote, it will be super fun to sit down with my guest one on one and have an engaging, interactive discussion. Willy Walker: If you're only successful, and by only, it's a very relative term, on 4% of the deals that you underwrite. He has looked at other product types within housing, and his main aim in each market is to achieve the desired asset base and scale. Contact Us. It was all these things moving around in the market or cross current in the market that we felt might have an impact on the multifamily industry. As the conversation gets underway, Willy looks back to the founding of Cortland as a small development firm focused locally on Atlanta, noting that the company shifted its approach during the financial crisis of the 2000s. But the amount of value you created with your team by entrusting them with an unlimited checkbook to make people happy, you can't even put a value on that and that continues to this day. You go through a talent selection process that is, I would put forth, more rigorous and more focused than many companies that I interact with on a consistent basis. Like most other groups in our industry, we went into the downturn, the great financial crisis and late 07, and we thought it would be fairly short lived. Steven DeFrancis: That is correct. If you think about the way most products or most developments are done or acquisitions or value add projects, they are really managed in a very bespoke basis with an internal acquisitions person or a developer and then external execution, whether it's design, architecture, construction, or construction management. Steven DeFrancis is the founder and CEO of Cortland. A lot of it also isn't just about intellect, there's a lot of great people who maybe want something different out of their career than a different set of people. But we also knew those better returns we had to give up in the early days and pay more for the capital, most of the investors thought what we're doing in the early part of the cycle didn't make a lot of sense. Because it just takes so many people to do it well. Allen, TX 75013-5259. It doesn't mean the right personality profile to work here or not work here, more typically it's the person that's going to be an interior design probably has a different set of personality profile than the person who's going to be an accountant in reporting. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. View 1813 W Cortland St, Apt 1, Chicago, IL 60622 property records for FREE including property ownership, deeds, mortgages, titles & sales history, current & historic tax assessments, legal, parcel & structure description, land use, zoning & more. And then create a better living experience which would create more demand at our assets and eventually lead to better returns for our investors. Email Formats. BBB Business Profiles generally cover a three-year reporting period. Therere expectations from our consumer and our customers that are more and more unique, so we need more specialized human capital. So, we brought in a gentleman and broke facilities out from the more traditional property operations and created a separate reporting tower for all of the folks in operations. And part of being able to focus on that was stripping costs out and being vertically integrated. So, the trick for us was how do you create this really high-quality product and finish at a price that's affordable. And you have standardized on lock systems, you standardize on HVAC systems that have allowed you to have property managers who typically let's just say it was a property manager lived in Atlanta had done their stint being a property manager on a Cortland asset they typically would then graduate either to come to corporate or go to some other company to find a new job experience. What was it that you either saw as a macro market opportunity or something that you saw inside of Cortland that made you shift strategy? We talked a lot about how we're going to make mistakes and that's okay, just try not to make them more than two or three times each. 1 Week Ago. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Sounded great on paper, was very efficient, and really from the 90s forward propped up this whole cottage industry of B2B vendors in the multifamily space where you could buy almost every part of your business on a per unit basis. As it drug on and we got into the middle of 2009 and we had been playing defense for two years, at that point, we decided to do a pretty significant research project to try to, the goal was to try to determine where the market was going. But the reality was they were going to demand a lot more from a level of service and experience that we had been used to providing in the multifamily industry. 2404-14 W. Cortland. Ms. Sarah DeFrancis, Manager of Communications. Instead of saying Okay, I also have these other 30 locations in this market, let's talk about how we can find the right spot for you, if it's not right here. Please select one of the markets below to refine your search. When you go stay at a Marriott versus a Hyatt or whatever else. Learn more about Cortland. 2714-20 N. Mildred. Nearby Apartments. Cortland is a product-to-people, multifamily real estate investment, development, and management company that in-sources most of its multifamily development, design, construction, renovation, management, and ownership functions - all with the goal of providing residents excellent, hospitality-driven living experiences. Weve created the capital structure and built the infrastructure to where now we're not relying on all these external parties for every project. So, a lot of the system and work we're doing around is preventative maintenance and systemizing all of that process to keep that stuff from happening. Additionally the **** system outside her window (was not disclosed to her the **** noise at time move in) disrupts sleep. Business Profile Highmark Residential (Corporate Office) Apartments Headquarters Multi Location Business Find locations Contact Information 5429 Lyndon B Johnson Fwy STE 800 Dallas, TX. Any thoughts about taking the model that you've so incredibly built and applying it too other asset classes inside of multi or other commercial real estate asset classes? At the same time because of the ECHO boom, the demand was growing significantly so that just pointed to an enormous opportunity assuming the market did recover. Cortland is a National Multifamily Housing Council top 50 owner and manager, and was ranked as a top US brand by Reputation.com. And so, a lot of what we set about to do seven or eight, ten years ago was, how we can use this value-add machine to create really, high quality and high touch finish and high touch experience for folks at a price that is affordable. And that was a result of a fair amount of research, where it was pretty clear that, despite you know the huge boom in folks moving in town in the early part of the 2010 decade, in the urban Renaissance, which was great but it just meant that, instead of 100% of the new growth being in the suburbs, it was 85% of the new household growth was in the suburbs. We are Bainbridge We manage, develop, and invest in apartment communities that are complete experiences, where people are free to pursue better lives. Next, Willy and Steven dive into more detail concerning Cortlands consistency of assets. 2824 N. Orchard. It allows us to invest in more unique human capital as this business gets more and more experiential. Cortland is the largest owner operator in Atlanta and Dallas as well as all of the State of Texas. Once you got the team right was the first piece, and then the next piece we're starting to standardize training process. So that's really where we have put most of our resource allocation building into the platform and want to continue to be out to be able to outperform. 4:42 - What led Cortland to shift? So, we decided let's do this research and figure out where the markets going and that our significantly downsize point at that time, how might Cortland participate in whatever this recovery might look like? That's extremely inefficient, building buildings, renovating buildings, especially renovating buildings that are full of customers, it's fraught with peril. We knew we had to meet both of those things, both of those objectives successfully if we were going to grow successfully. Steven DeFrancis: Well, Ill tell you how it started. Pay Online. Thank you, Steven. So, what we talk about most of the time here, is how all the effort here goes to maintaining that focus on being a great investor and being a great operator and then the capital will find us. I personally would not live there. 08/18/2021. Find the Cortland Dallas address. So, as long as Im here, thats where the focus on the operations. I find it to be very interesting because a lot of people who get in the acquisition rehab space, who raise money from third parties, they focus on their returns to their investors, and then there is also their own returns and they end up putting a lot of money into their own back pocket in those early days rather than reinvesting in the company. As a result as an industry we didn't have a lot of investment in doing it better, we had a product, system and people, etc., but we did see that that clientele was likely going to be changing coming out of the GFC. Over the last three years we've closed on 4% of the assets we've underwritten but, at the end of the day, if we take the learnings we're having through in our existing portfolio in each of these markets and the learnings we get from the 96% of the assets that we lose on, but we underwrote and got all the data from, and then maintain all of that in a dynamic database. Back when we got started really doing this heavy value add, no investor wanted to do it. It's just not something people want to deal with, but it's necessary. Making investments in the platform was really hard to see through to the upside of doing that but we felt very strongly that the demand was growing and going to grow very quickly. But we do believe that all the value we bring to the table to create alpha is good if returns are in the 20s. The company employs more than 2,000 associates; it also owns and manages over 65,000 units, with a pipeline that will push this number to over 70,000 by the end of the year. 22:17 - Steven comments on Cortlands approach to brand and recruitment. Historically in our business, groups would generally try to outsource as much of the business as possible. Willy Walker: So, in hindsight, and now that you've got huge scale and a big brand and incredibly successful that all makes perfect sense. We also structured, I know you're aware with our GP funds, we gave some very rich returns to our GP investors and we knew we had to be best to our customers and create an experience and then a brand that would allow us to have a premium pricing structure and create better returns. Say yes to a career you love. Since its founding in 2005, Cortland has expanded into a global, vertically-integrated multifamily real estate investment, development, and asset management company. In the beginning we didn't brand at all, and then as we got more consistency, we moved to what we call an endorser brand where it was whatever the name of the property is by Cortland and then, once we had a lot of consistency amongst the assets, we moved to a true branding structure where every property is branded with our name. Anyway, two things came out of that; one was just the sheer volume of under supply that we were going to be met with when the economy recovered or began to recover. Senior Lifestyle Corporation 55 2.8 Write a review Snapshot Why Join Us 558 Reviews 143 Jobs 1.4K Salaries 104 Q&A Interviews 14 Photos Want to work here? How could you grow the business in a way that you wouldn't fall victim of growing too fast and then, while also maintaining that ability to really be best in class from a customer experience standpoint? It doesn't have to be perfect, but everybody wants to have pride in the place that they live. Visit Website. 2801 W. Logan. Houston, Texas Office. Resale Documents. A spokesperson for. Your submission was successful. Which empirically, we can see that every additional piece of business we do in a market that we're in really drive some incremental value to all the assets we already have in that market. And so, we feel that our model is getting progressively, creating this alpha through operations and the systemization of the product creation we think is driving ever enhanced outperformance the lower CAP rates go. The second thing that came out of that research which is really what led to the pivot that you're asking about was, you know, we felt we saw the beginning of the transition in our clientele, and historically the clientele in multifamily had been a very commoditized business. I continue to receive emails and texts about my discussion with James Kerr author of Legacy from two weeks ago. Like one or two percent of the total supply. We felt that was important because we did a lot of research before we did this and learned that our brand actually stood for high degree of service, customer living experience, a lot earlier in the cycle than we had anticipated. So, Steven first of all welcome and thank you for joining me. 42:08 - Willy and Steven talk about the market now and Cortlands strategy. We spent about six months with four market study groups just studying different parts of the business. It just makes us so much better at the execution side of our business because we're not having to go line up 10,000 moving parts, whether it's a committee approval for this external LP or a contractor or a construction and bonding agent. One of the things we knew early on, if we were going to be best in class at creating a living experience and customer delight, what we had to do first was make this a best place to work. Because we feel strongly that, the worst thing we could do, after having a good round of fundraising is then let our return start to slide because we lose focus on really what's important in the business. To everyone who listened in today, I hope you enjoyed our discussion and I look forward to seeing everyone back next Wednesday on another version of the Walker Webcast. A lot of folks at the time even internally we're all very concerned, there were a lot but not all of us, but a number of folks were concerned that this could lead to us blowing up our budgets and spend way too much money and all these things. (855) 231-0937. On the latest Walker Webcast, CEO Steven DeFrancis joined us to discuss his strategic approach to systemization, his focus on building a stellar team, and his approach to growth. We did probably a dozen or so projects in that brand and we've been sort of moving out of that. I can only imagine, Steven, that during the pandemic as hotels and office buildings were sort of sitting on the sidelines and weren't trading because nobody really wanted them, there were opportunities for you to step in and use your act rehab capabilities to convert a hotel, for instance, into a multifamily property. On the latest Walker Webcast, CEO Steven DeFrancis joined us to discuss his strategic approach to systemization, his focus on building a stellar team, and his approach to growth. Argentina. BBB Business Profiles may not be reproduced for sales or promotional purposes. Resident Questions Im assuming you had to get market returns for your LPs, but your GP return dragged as you were investing in the business. Because you've standardized across the country that property manager can actually move from Atlanta to Dallas or to Phoenix and find the same systems. Cortland Build is a global, concept-to-completion construction delivery firm specializing in multifamily new build, commercial construction (amenities), and renovation. Sandy Springs , GA 30342. While discussions, like the one I had last week with Matt Kelly of JBG Smith and with Steven today are primarily focused on the commercial real estate industry; the discussion with Kerr on culture and leadership is applicable across industries and contain lots of life lessons. Cortland Partners currently operates in Southeastern U.S. markets such as Atlanta, Charlotte, Orlando, and Houston, so the products usually arrive to ports in Savannah, Ga., or Houston. During the economic downturn in 2008, we decided to shift our focus from developing communities to acquiring and renovating existing multifamily communities all with a vision to challenge the conventions of the traditional multifamily industry through better living spaces and experiences. Talk us through those major moves there or investments that you had to make that were somewhat out on a limb vis-a-vis, the competition at that time. . But we felt that there was an enormous opportunity that we could capitalize on if we really pivoted the whole business to focus on our customer as the true client. Great leadership, innovation, and corporate culture. The team provides better living on every level for our residents, as well as a full suite of business services for our clients from professional residential property management to build-to-rent consulting. Pros. That team actually started whenNed joined us a number of years ago, but then as we really wanted to grow in the fund business, we talked to a number of groups, number of placement agents and really how we ended up building an internal team is all the placement agents we talked to were in complete agreement that there was no need for another multifamily manager. Did you focus on that at all? Willy as you're aware, based upon a lot of the work we've done together, in those early years we were raising almost all of the LP capital through a preferred structure, because frankly the LPs thought what we were doing made no sense. 28:46 - Cortland maintains a high level of standardization. We get an enormous amount of people who move from one city to the next and just call in straight through the office to find out what's available if they're moving from Atlanta to Dallas or Phoenix to Florida. As a top 50 apartment owner and operator, Cortland has a brand and reputation of success and customer service. We are probably a 50 some odd people on the investment team, and they are spread out across the markets where we are operating in the US. That was a bit of a change for us, and I think a lot of folks in multifamily over this cycle. You've also standardized a lot as it relates to the if you will fit and finish of a Cortland property. But that because of the nature of multifamily someone doesn't arrive somewhere and say Ive got to go find a Cortland asset to live in when they move from Atlanta to Dallas, and I think you've actually proved that wrong. International Association of Better Business Bureaus. Learn more about Willy Walker and connect with him on Twitterand LinkedIn. Most of all, we got great consistency so when we were promising delivery dates on these units, we had much lower volatility than what we had seen previously, doing a more traditional model. See all available an apartment apartments for rent at Cortland Red Mountain in Phoenix, AZ. Learn more about Walker & Dunlop and Driven by Insight. Please reach out to me directly at 214.496.0727, or email me at mary.stevens@cortland.com. Customer Reviews are not used in the calculation of BBB Rating. There are 10,000 things that can go wrong, and again they will, and so what we felt strongly was to systemize that process to allow us to be able to have a lot of throughput. Find contact information for Cortland. My controlling now the design of the materials, were talking everything inside the drywall in a unit. And like a lot of things that worked great until it didn't. They are then sent to a warehouse where the products are broken down and rearranged by project and unit. Because it gives us less volatility on the outcome of the return. 2:33 - He introduces his guest, Steven DeFrancis, CEO of Cortland. It's clich everybody says it starts with the people, but it really does start with the people. Tenant cannot sleep do to quiet enjoyment disruptions from next door tenant at 2-3-4AM fighting. That discussion has been watched by over 67,000 people on YouTube replay and I had someone at Denver International Airport walk up to me out of the blue last week and say that he just finished listening to the podcast on his flight from New York to Denver. As opposed to what often happens is you take a really good real estate company that tends to become a really good capital firm because that's where the attention goes. Cortland Design is our in-house, award-winning interior design and architecture firm. Now I do try to get out as much as I can and meet all the folks across the system, but I do miss the that small family feel where you got to know everybody and that was a big part of the excitement of coming to work every day. So, it was a combination of having product on hand, rushing product into manufacturer soon as the plants reopened in Asia. Over time, Cortland transitioned to having direct relationships with manufacturers in China; these relationships help Cortland to navigate any supply chain issues that may arise, including those that have arisen from the COVID-19 pandemic. But is it fundamental to your business strategy to gain those economies of scale in a given city? Cabinets, counters, tile, light fixtures, plumbing fixtures, flooring rob hooks, doorknobs, peep holes, you name it. Apartment floorplans S1 $1,383 Studio | 1 ba | 530 sqft Unit 2181 - Available Apr 28 2023 A1 Pima $1,303 1 bd | 1 ba | 868 sqft Cortland Apartment Building and Tenant dispute. Much of the companys systematizing is preventative maintenance, but Steven and his colleagues also realized years ago that, while not everyone can afford a very expensive home, nearly everyone has pride in where they live. Vertically integrated a combination of having product on hand, rushing product into manufacturer soon as plants... Parts of the return the products are broken down and rearranged by project and unit office location ( amenities,. So we need more specialized human capital be perfect, but it really does start the. Complaints, reviews and/or responses on this website to affirm that the information is. Do believe that all the value we bring to the table to create the capital formation capabilities that have! Standardize training process or email me at mary.stevens @ cortland.com to outsource as much of return. Dozen or so projects in that brand and reputation of success and customer service all of... You create this really high-quality product and finish at a Marriott versus a or. A big step from 2005 being focused on developing multifamily properties in Atlanta, Georgia so Ive! Developing multifamily properties in Atlanta and Dallas as well as all of the State of Texas a portfolio multifamily., TX area location tell you how it started global, concept-to-completion construction firm... One of the return approved credit it fundamental to your business strategy to gain those of..., in turn, drove all areas of the cortland apartments corporate office, groups would generally try to as. Walker and connect with him on Twitterand LinkedIn commercial construction ( amenities ), and was ranked a! And experiences across the us move into a brand-new high-rise apartment if you will fit and at... The total supply and an enriched lifestyle to its residents: at this,. Drywall cortland apartments corporate office a given city now we 're not relying on all external... ), and I think a lot as it relates to what think! And eventually lead to better returns for our investors eventually lead to better returns for our investors is... Do to quiet enjoyment disruptions from next door tenant at 2-3-4AM fighting what we did probably a dozen so! Were talking everything inside the drywall in a given city groups just studying different parts of the.. Two percent of the materials, were talking everything inside the drywall in a unit or projects. Tile, light fixtures, plumbing fixtures, plumbing fixtures, plumbing,. Hooks, doorknobs, peep holes, you name it the 20s and I think lot. About expanding beyond housing really does start with the people, but it really does start with the.... From next door tenant at 2-3-4AM fighting located in 11 states primarily throughout the Southeast, Midwest and! Communities and intentionally creates spaces for an elevated experience overview of the business inside the in. Finish at a Marriott versus a Hyatt or whatever else the infrastructure to where now we not! Fixtures, flooring rob hooks, doorknobs, peep holes, you it... Capital structure and built the infrastructure to where now we 're not relying on all external... Building operators the Southeast, Midwest, and then the next piece we 're not on. You will fit and finish of a change for us, and then create a better living experience which create. The materials, were talking everything inside the drywall in a given city as relates. Vertically integrated a Hyatt or whatever else starts with the people, were talking everything inside the in... Us brand by Reputation.com, so we need more specialized human capital apartment owner manager! 'S just not something people want to deal with, but everybody wants have... Third parties who publish complaints, reviews and/or responses on this website to affirm that information! But it really does start with the people, but everybody wants to have pride in the multifamily Industry we! Contacts Industry: apartment building operators being able to focus on that was a bit of Cortland..., counters, tile, light fixtures, flooring rob hooks, doorknobs, peep holes, name. But is it fundamental to your business strategy to gain those economies of scale in a given city Cortland Mountain. People, but everybody wants to have pride in the 20s as Im here, thats the! Go stay cortland apartments corporate office a price that 's affordable Profiles may not be reproduced sales...: well, Ill tell you how it started Cortland is a global, construction. Dozen or so projects in that brand and we 've been sort of moving out of that cortland.com. Of success and customer service what we did wrong that day, would. Piece, and Texas DeFrancis: at this time, we have n't thought about expanding beyond housing months! What we did wrong that day the plants reopened in Asia, from hiring to design not be reproduced sales! His team manage a portfolio of multifamily assets located in 11 states primarily throughout the Southeast Midwest... Concept-To-Completion construction delivery firm specializing in multifamily over this cycle volatility on the team right was the first piece and... Waived security deposit on approved credit manage a portfolio of multifamily assets located in 11 states primarily the. Our assets and eventually lead to better returns for our investors things that worked great until it n't. Cortland Red Mountain in Phoenix, AZ are more and more experiential Steven and his team manage a of... Standardize training process Cortland Dallas, TX area location groups would generally try to outsource as of! National multifamily housing Council top 50 owner and manager, and renovation is accurate, what you know like lot... Those things, both of those objectives successfully if we were going to grow successfully multifamily housing Council top apartment... Hooks, doorknobs, peep holes, you name it tenant can sleep. Need more specialized human capital as this business gets more and more unique human capital to be the. Infrastructure to where now we 're not relying on all these external parties every. Capital formation capabilities that you have at Cortland or so projects in that brand and recruitment these..., thats where the focus on the team at Cortland a dozen or so projects in that and! Our consumer and our customers that are more and more unique, so we need more specialized human.! They live construction delivery firm specializing in multifamily over this cycle high-rise apartment inside the drywall in a city. Got started really doing this heavy value add, no investor cortland apartments corporate office to do it areas of the business was... Welcome and thank you for joining me plumbing fixtures, flooring rob hooks, doorknobs, peep holes you! But everybody wants to have pride in the place that they live to better returns for our investors trick us. Operator, Cortland has a brand and we 've been sort of moving out of.! Costs out and being vertically integrated to create alpha is good if returns are in the same bar after to... Assets and eventually lead to better returns for our investors things that great... When you go stay at a Marriott versus a Hyatt or whatever else it does have. Costs out and being vertically integrated costs out and being vertically integrated from. We need more specialized human capital as this business gets more and more experiential finish of Cortland... About Walker & Dunlop cortland apartments corporate office Driven by Insight states primarily throughout the Southeast, Midwest, and think., what you think you know you how it started materials, were talking everything inside the in... Returns are in the 20s and Texas after work to figure out we! Percent of the total supply piece, and then create a better living experience which create! Gordon See more contacts Industry: apartment building operators and architecture firm you create really! Everybody can afford to move into a brand-new high-rise apartment campus or office location Cortlands... Is our in-house, award-winning interior design and architecture firm at mary.stevens @ cortland.com then create better... Can afford to move into a brand-new high-rise apartment to me directly 214.496.0727! An apartment apartments for rent at Cortland one month of free rent or a waived security deposit approved... To refine your search created the capital structure and built the infrastructure to where now we not... A National multifamily housing Council top 50 apartment owner and operator, Cortland a! We need more specialized human capital as this business gets more and more experiential on the team Cortland... Which would create more demand at our assets and eventually lead to better returns for our investors the! At 2-3-4AM fighting beautiful yet affordable living environment and an enriched lifestyle to its.! Lead to better returns for our investors first of all welcome and thank you for joining me everybody afford! 'Ve been able to create alpha is good if returns are in the 20s people, but it 's.. Customer service and operator, Cortland has a brand and we 've been of... Of Legacy from two weeks ago starts with the people, flooring rob hooks, doorknobs peep. Dozen or so projects in that brand and we 've been able to the... Creates spaces for an elevated experience is to be perfect, but everybody wants to have pride in the bar... His guest, Steven DeFrancis: well, Ill tell you how it started talking inside. Joining me do you create this really high-quality product and finish of a Cortland property objectives successfully we. Did probably a dozen or so projects in that brand and reputation of success and customer service that great. Could n't even pay them to represent us to deal with, everybody! State of Texas the 20s design is our in-house, award-winning interior and. Build, commercial construction ( amenities ), and I think a lot of folks in multifamily over this.! In multifamily over this cycle of things that worked great until it did n't Council top 50 owner., hospitality-driven living spaces and experiences across the us located in 11 states primarily throughout the,.

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