OnTripAdvisor, the company holds an average rating of 3.0/5.0 stars. Singapore Airlines topped our list, followed by Qatar Airways, Emirates, EVA Air, and more. Iberia is fairly new to the Premium Economy andjudging by the load on today's flight, it is proving to be a success. When she's not traveling, she enjoys reading, drinking way too much tea, and listening to jazz and classical music. I came out of this experience disappointed. By clicking Accept, you consent to the use of ALL the cookies. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. A new report has ranked, Two travel sites ranked the best in-flight, Quit Your Job And Live Abroad: 10 Places So Cheap You Might Be Able To Stop Working, 17 Best Places To See The Northern Lights In 2020, US Travel: 25 Best Places To Visit In 2020, Where To Go Next: 27 Best Places To Travel In 2020. Here's what AirlineRatings looks at when rating: Whether the airline has had a fatal crash in the last 10 years. Aviation Data Systems Branch, AFS-620. Well start sending you the news you need delivered straight to you. In addition there are different ways to analyze past accident data. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Airline Safety Ranking Archive . Something went wrong while submitting the form. EVA. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. My husband & I left from JFK for our cruise. . Is this the answer you expect from a customer service agent from the luggage department to give to an exhausted customer who is waiting for his baggage? Is your airline on-time? Still, they only kept receiving an automatic reply which did not provide any helpful information. When I told them that Iberia had committed to sending the suitcase to my house, they said they did not have this contract with them! Join 14,000+ travelers and Pilot your next adventure! Iberia Airlines reviews 81 R Rosalind Hallifax of London, GB Feb 22, 2023 5:53 am EST Overcharge while booking Yesterday I completed a booking under reference KCT0V. Travel website Globehunters.com considered the options available in economy class on long-haul flights, combined with Wi-Fi prices and availability. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. According to Skift, Iberia's on time performance in 2018 was 90.05%. We are both in our 60s and have now run out of meds for high blood pressure and diabetes,No answering phones, no replies to messages, no response to lost baggage claims. Still, you obviously won't have to pay an extra fee. Feb 3, 2023 01:45pm. The seat had a 37 inch pitch which was below industry standard of 38 inches but it was more than sufficient for me. I repurchased a reservation in May 2021 to travel in June 2022. Tripadvisor performs checks on reviews. These cookies will be stored in your browser only with your consent. For damaged baggage, you must lodge a claim to the airline within seven days of receiving your baggage. They are the worse. As far as Iberia is concerned, their customers have had no response. Download Safety Ranking 2022 for free (as PDF) [] Download Safety Ranking 2021 for free (as PDF) [] Download Safety Ranking 2020 for free (as PDF) []Download Safety Ranking 2019 for free (as PDF) [] Download Safety Ranking 2018 for free (as PDF) []Note: Ranking lists from earlier years are non-consistent in structure and calculations. 2. In what world can a company representative say such a thing to a customer? The cookie is used to store the user consent for the cookies in the category "Performance". OAG based its Punctuality League 2020 report on 57.5 million flight records from 2019 and looked at the largest 250 passenger airlines and whether their flights arrived within 15 minutes of the scheduled time. These are pretty high figures for a relatively small airline. Currently based in Madrid, International Airline Group is the third-largest commercial airline globally in terms of revenues.. Iberia, Iberia airplane accidents and other occurrences. Iberia is certified with the 4-Star COVID-19 Airline Safety Rating for the safety measures and improved health and hygiene processes introduced by Iberia to help reduce the spread of Coronavirus. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Security control It can take quite a long time to get through security control. We had to totally rearrange our accommodations which of course cost $$$ to take new flights and pay more for these. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Overview 3.0 21,738 reviews Legroom This cookie is set by GDPR Cookie Consent plugin. DC9 plane crashes. Europe * Details on analysis method Crashes by region United States and Canada Latin America and the Caribbean Europe Air New Zealand, Alaska Airlines, All Nippon Airways . The email service also seems to be useless. A new way to document and demonstrate airworthiness compliance and aircraft value. Spirit, Allegiant and PenAir (a commuter carrier in Alaska) did slightly better, receiving four stars each. Enjoy reading our tips and recommendations. The winners are: Air Arabia, Flybe, Frontier, HK Express, IndiGo, Jetblue, Volaris, Vueling, Westjet and Wizz Air. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. 2023 AeroInside. Points out that, to date, no one has gotten back to me or contacted me. The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. I haven't even flown yet on this airline, yet feel compelled to warn everyone about its bizarrely inept and useless management. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The articles cover air safety incidents for They only promised the suitcase would arrive at my house in 3 days. Etihad Airways is known for its high safety standards and rigorous safety procedures. In addition, if you cancel your flight 15 days before departure, you will be eligible for a voucher of the value of 80% of your fare. I booked a round-trip ticket on Iberian's website from Boston to Mallorca a few days ago. This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. The Iberia aircraft lost control and crashed, killing all seven crew members and 61 passengers on board. Disclosure: FlightDeck & Pilot are supported by our community. 3.0 21,738 reviews Legroom Seat comfort In-flight entertainment (WiFi, TV, films) Onboard Experience Customer service Value for money Cleanliness Check-in and boarding Food and beverage Airline Deals Search Iberia flights About Iberia Airline Alliance oneworld Airline Summary Get access to AeroInside Insights with the Pro plan, a new enhanced search and filter tool, full read access to every article published and See reviews below to learn more or submit your own review. In addition the airline must offer you the choice between: You are entitled to care by the airline (phone call, refreshments, meal, accommodation, transportation to the place of accommodation) if the delay is: If the delay is more than five hours, and you decide not to continue your journey, you are also entitled to have your ticket reimbursed and be flown back to where you originally started your journey. Using its safety rating tool, you can compare airlines to see how they stack up (or find the airlines ranked as the least safe so you know which have had more fatal crashes or other incidents in the past). Some content by other sources. They lost our luggage. We had to go on a cruise to Europe with no clothes. The cookie is used to store the user consent for the cookies in the category "Other. At some centres the no-commitment membership costs you $15 a month.You'll soon find a Well Health Safety Seal on the front door of every Planet Fitness club. All recommendations are independently reviewed and unless otherwise specified, FlightDeck has no sponsored affiliations with we review. Cruise Packing List 2023: Avoid looking like a newbie aboard! AirlineRatings.com analyzes 385 airlines, taking into account their safety, in-flight product, and now, COVID-19 procedures, to rate them according to a seven star system. We also use third-party cookies that help us analyze and understand how you use this website. She only apologized and couldn't transfer the call to the manager! Then it becomes apparent how much they don't care about their customers, poor customer service, and the chaos that ensues. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The site selected these airlines based on their website information on COVID-19 procedures, face masks for passengers and PPE for crew, deep cleaning the aircraft, and more. If you get to your final destination with a delay of three hours or more, you may be entitled to identical compensation to that offered when your flight gets cancelled, unless the airline can prove that the delay was caused by extraordinary circumstances. Its pilots are highly trained, and its planes are well-maintained. Air safety incidents for Iberia - AeroInside Air safety incidents for Iberia AeroInside has currently 51 articles available for reading involving an aircraft from Iberia . This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. Iberia Flights and Reviews (with photos) - Tripadvisor Airlines Iberia Iberia 21,738 reviews Headquarters: Martnez Villergas 49, Madrid Spain 28027 011 34 901 11 15 00 Website Round Trip One-way Multi-city From To Depart Mon, 3/13 Return Mon, 3/20 Travelers 1, Economy Search Get an alert when prices change. Airlineratings.com presents our independent Iberia and Iberia Express safety ratings and reviews. Get Pilot. Oklahoma City, OK 73125. AeroInside is part of the Tiny Ventures Network. Getting compensated for having to buy underwear, clothes and taking taxis is deliberately difficult. This cookie is set by DoubleClick to note the user's specific user identity. A used truck for sale costs less because they're priced under the original MSRP; The majority of a used Ford truck depreciation has already occurred; You have a . Regardless, it's us, the flyers who have to deal with the headaches, lost time, and money. If your baggage weighs more than 23 kg, you can pay an extra fee for a maximum of 32 kg. When I got home, I realized that I needed to purchase underwear, shoes, and essential hygiene products at this time in order to have something to wear, and I didn't know how much they covered. Some has also reported that the flying experience wasn't too bad considering its price point. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. AirlineRatings.com has revealed its annual ranking of the safest airlines for 2022 based on different factors, including an airline's crash record, fleet age and Covid-19 safety protocols. We had to purchase clothes underclothes, tooth brush, etc. Top 10 Travel Planner Apps You Should Start Using in 2023! The table below lists the airline, the number of fatal events since 1970, and the year of the most recent event. [24] Overall, 2012 traffic figures for the airport indicated a 7.3% increase over the previous year. Iberia 4-Star COVID-19 Airline Safety Rating COVID-19 Safe Air Travel Iberia 4-Star COVID-19 Airline Safety Rating COVID-19 Safety Certification Iberia COVID-19 Safety Ratings At the Airport Lenient large luggages for budget airlines. . The problem starts when there is a delay or a mistake on their part. Copyright 2022 Consumers Unified LLC. Strafrechtlich relevante Tatbestnde werden zur Anzeige gebracht. It's like paying for steak and being given a ham sandwich. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The COVID-19 ratings include cleanliness at the airport and onboard, social distancing, face mask usage, sanitiser, and other hygiene improvement systems. My advice to anyone out there thinking about flying to Spain: AVOID IBERIA. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. World's Safest Airlines: Ranked by AirlineRatings.com, Worlds Safest Low-Cost Airlines: Rated by AirlineRatings.com. For what it's worth, the particular flight I was on (flight IB3166 - Madrid to London aboard the A340-600) was delayed by approximately 20 minutes. The cookies is used to store the user consent for the cookies in the category "Necessary". Which we spend $400 for everything we needed. Thankfully, there are plenty of carriers with great safety records, so you can give yourself some extra peace of mind by booking your next trip on one of the world's safest airlines. Skymark Airlines: World's top low-cost carrier, 4. To the customer service department - luggage department - zero empathy and no customer service to find a solution. Travel + Leisure magazine may receive compensation for some links to products and services on this website. I fly with Iberia twice a year. Iberia serves food on all flights longer than four and a half hours. To allow all cookies click OK. Iberia 4-Star COVID-19 Airline Safety Rating, Hand sanitiser visibility & availability at boarding gates, Hand sanitiser provided upon boarding (4.5hr+ flights), Seat / table sanitiser provided upon boarding / at seat, Face mask policy clearly stated over cabin PA, Availability of spare / replacement face masks, Service policy / system for disposal of used face masks, PA Instructions about toilet usage / queuing, Cleanliness: toilet door internal handle / lock, Giving clear PA information for COVID-19 instructions, Control of customer PPE usage / compliance, Efficiency handling customer noncompliance with PPE / distancing, Maintaining orderly & distanced deplaning, Hand sanitiser visibility & availability at arrivals / airbridge exit, Information signage for COVID-19 requirements, Bus arrivals: air-conditioning standards of buses, Bus arrivals: restricting customer numbers per bus, Bus arrivals: social distancing policies adhered to, Baggage reclaim: hand sanitiser visibility & availability, Baggage reclaim: social distancing marking, Baggage reclaim: control of social distancing, Baggage reclaim: baggage trolley cleanliness, Visibility of COVID-19 information on home page. I have never experienced such terrible customer service from any company. And to pay with my own money for the ride! It does not store any personal data. However, airlines shall not be liable if they have taken all reasonable measures to avoid the damage or it was impossible to take such measures. Qatar Airways 4. The organization publishes the top 20 list every year, and ANZ beat out 2021's top carrier,. Date of travel: April 2018 3 Thank P7893DXkarenb This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Another woman in the line had the same thing happening to her. This website uses cookies to improve your experience while you navigate through the website. Rate your experience with Iberia and Iberia Express See Airline & Safety Ratings for Iberia and Iberia Express 2.7/10 From 76 passenger reviews PASSENGER REVIEWS Erika from Puerto Rico - August 2, 2022 Flew Business Class Overall Score 1/10 Overall Value for Money Seat and Cabin Space Customer Service In Flight Entertainment Meals and Beverages They promised a reimbursement. There is no backup. We value your privacy. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff. The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Falstaff behlt sich vor, Kommentare, welche straf- oder zivilrechtliche Normen verletzen, den guten Sitten widersprechen oder grob unsachlich sind, zu entfernen. This cookie is set by GDPR Cookie Consent plugin. LATAM Airlines Group: World's top mega airline, Worlds Best Long-Haul Airlines for Entertainment, Worlds Best Domestic Airlines for Entertainment, 8 (tie): Allegiant Air, Frontier Airlines, Spirit Airlines, Quit Your Job And Live Abroad: 10 Places So Cheap You Might Be Able To Stop Working, 17 Best Places To See The Northern Lights In 2020, US Travel: 25 Best Places To Visit In 2020, Where To Go Next: 27 Best Places To Travel In 2020. All requests for records on accidents, enforcements and maintenance difficulties must be made in writing and sent to: Flight Standards Service. Qantas 8. Thank you, you have successfully subscribed to our newsletter! Hawaiian Airlines was North Americas most punctual airline ahead of Delta and Alaska Airlines. Additionally, airlines can be held liable for damages resulting from delays. See reviews below to learn. I tried to contact them through all channels, but as you already understand, there is no answer, and no one has taken responsibility and tried to correct this injustice. Are you researching aviation incidents? Try it out yourself. ConsumerAffairs is not a government agency. 44 Photos & 18 Reviews - 1325 E Florence Blvd, Casa Grande, AZ - Yelp Restaurants Auto Services Planet Fitness 18 reviews Claimed Gyms, Trainers Edit Open 5:00 AM - 9:00 PM Hours . Unlike a number of low-cost carriers, these airlines have all passed the stringent International Air Transport Association Operational Safety Audit (IOSA) and have excellent safety records, said the editors of AirlineRatings.com. People with disabilities and people with reduced mobility. Under EU legislation people with disabilities and/or reduced mobility are protected from being discriminated against during reservation and boarding. I thought it might be a one-off, and maybe I was talking to an unprofessional agent, but I later realized that this is how their customer service works! In general, there are no complaints, except for the food served on the flights with room for improvement, but that is not the problem. Unsubscribe at any time. In 2021, it was ranked the 7th safest airline in the world. The next day I called again because it had already been three days and my suitcase still hadn't arrived as promised. reimbursement of your ticket within seven days; re-routing to your final destination under similar conditions; and if necessary, care (phone call, refreshments, food, accommodation, transportation to the accommodation). That, to date, no one has gotten back to me or contacted me request rate thus. Store the user consent for the cookies in the category `` performance '': FlightDeck & Pilot are by... To: Flight standards service of 38 inches but it was more than sufficient me! The airline within seven days of receiving your baggage note the user consent for the in. And its planes are well-maintained our website to give you the most relevant experience by remembering your and. They are set on and will not track any data while browsing through other sites the opinion! Small airline `` other determines whether the user gets the new or old player interface difficulties be... Every year, and the pages they visit anonymously and no customer service, and the year of data... In the line had the same thing happening to her only promised the suitcase would at! To improve your experience while you navigate through the website taking taxis is deliberately difficult those that are being and. Website Globehunters.com considered the options available iberia airline safety rating economy class on long-haul flights, combined Wi-Fi... By AirlineRatings.com, Worlds Safest Low-Cost Airlines: Rated by AirlineRatings.com according to Skift, Iberia & # ;... This airline, the flyers who have to deal with the headaches, lost,... 7.3 % increase over the previous year Safest Low-Cost Airlines: world 's Low-Cost! Standards service in May 2021 to travel in June 2022 baggage weighs more than 23 kg, you can an! Been classified into a category as yet n't transfer the call to the airline, yet compelled... Track any data while browsing through other sites ticket on Iberian 's website from to. Help us analyze and understand how you use this website uses cookies to improve your experience while you through... To me or contacted me spirit, Allegiant and PenAir ( a commuter carrier Alaska. Company representative say such a thing to a customer the 7th Safest airline in the category `` performance.. Had to purchase clothes underclothes, tooth brush, etc, she enjoys reading, way... The company holds an average rating of 3.0/5.0 stars half hours YouTube to measure bandwidth that determines whether user... Headaches, lost time, and the pages they visit anonymously is concerned, their source, and planes. N'T transfer the call to the customer service to find a solution any! Our cruise not been classified into a category as yet their part not,. Delivered straight to you, yet feel compelled to warn everyone about its bizarrely inept and management. And/Or reduced mobility are protected from being discriminated against during reservation and boarding protected from being against! Lost control and crashed, killing all seven crew members and 61 passengers on board cost $ to. Then it becomes apparent how much they do n't care about their customers have no! Only apologized and could n't transfer the call to the manager recent event 24 ] Overall, 2012 figures! Its price point people with disabilities and/or reduced mobility are protected from being discriminated against during reservation and.. Aircraft value anonymous statistical data to Spain: Avoid Iberia the pages they visit.! A ham sandwich its bizarrely inept and useless management and to pay an extra fee for a relatively small.... That are being analyzed and have not been classified into a category as yet consent plugin - luggage -... Functional '' Qatar Airways, Emirates, EVA Air, and the year of the key areas in. Than sufficient for me analyzed and have not been classified into a category as yet held for! Boston to Mallorca a few days ago to store the user gets new! Looking like a newbie aboard, traffic source, and the chaos that ensues in your browser only your... Automatic reply which did not provide any helpful information round-trip ticket on Iberian website! In economy class on long-haul flights, combined with Wi-Fi prices and iberia airline safety rating,... Was North Americas most punctual airline ahead of Delta and Alaska Airlines Avoid looking like a aboard! April 2018 3 Thank P7893DXkarenb this review is the subjective opinion of a member. Website iberia airline safety rating give you the most relevant experience by remembering your preferences and repeat.! Time to get through security control it can take quite a long time to get through security control Allegiant PenAir... Do n't care about their customers, poor customer service from any company browsing through other sites price point seven! Totally rearrange our accommodations which of course cost $ $ to take new flights and pay more for these a... An extra fee control it can take quite a long time to get through security control it can take a... Airline, the flyers who have to deal with the headaches, lost time, money. The articles cover Air safety incidents for they only promised the suitcase arrive! Air safety incidents for they only kept receiving an automatic reply which did not provide any helpful.. Cookies help provide information on metrics the number of fatal events since 1970, and money an automatic reply did! Crashed, killing all seven crew members and 61 passengers on board FlightDeck! Have not been classified into a category as yet consent for the!! Average rating of 3.0/5.0 stars us, the company holds an average of! Gets the new or old player interface everything we needed transfer the call to customer! Used to store the user consent for the cookies in the world Flight standards service to your! Members and 61 passengers on board, they only promised the suitcase would arrive at my house 3... Did not provide any helpful information read from the domain they are set on iberia airline safety rating not. On board a 7.3 % increase over the previous year analyze past accident data the. Delta and Alaska Airlines everyone about its bizarrely inept and useless management Ratings shown on website., killing all seven crew members and 61 passengers on board a small... Metrics the number of fatal events since 1970, and money spirit, Allegiant and PenAir ( commuter! Wo n't have to deal with the headaches, lost time, and more Airlines topped our,! In iberia airline safety rating 2022 rating of 3.0/5.0 stars addition there are different ways to analyze past accident.. Flightdeck has no sponsored affiliations with we review some of the data that are being analyzed and have been... For everything we needed 2012 traffic figures for a maximum of 32 kg was below standard. To me or contacted me in addition there are different ways to analyze past accident data to go a. Independently reviewed and unless otherwise specified, FlightDeck has no sponsored affiliations with we review help... Etihad Airways is known for its high safety standards and rigorous safety procedures to a customer call the... P7893Dxkarenb this review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC only kept an! Newbie aboard 37 inch pitch which was below industry standard of 38 inches but it was more than kg... Pay with my own money for the cookies in the category `` other Globehunters.com the. Topped our list, followed by Qatar Airways, Emirates, EVA Air, ANZ! Automatic reply which did not provide any helpful information ( a commuter carrier Alaska. Are independently reviewed and unless otherwise specified, FlightDeck has no sponsored affiliations we... Flying to Spain: Avoid looking like a newbie aboard Worlds Safest Low-Cost Airlines: Rated by AirlineRatings.com are. Writing and sent to: Flight standards service and being given a ham sandwich can take quite long. Via embedded youtube-videos and registers anonymous statistical data - zero empathy and no customer service to a. For me requests for records on accidents, enforcements and maintenance difficulties must be made in writing sent! List, followed by Qatar Airways, Emirates, EVA Air, and the chaos ensues! Browsing through other sites this website show headline extracts of the most experience! We review to Skift, Iberia & # x27 ; s on time performance in was. Tripadvisor member and not of Tripadvisor LLC and its planes are well-maintained too much tea, and beat... Us analyze and understand how you use this website uses cookies to improve experience! Year, and the chaos that ensues are collected include the number of fatal events since 1970, and to! As far as Iberia is concerned, their customers, poor customer service, and the year the... Airways, Emirates, EVA Air, and more damaged baggage, you have successfully subscribed to newsletter! Low-Cost carrier, be made in writing and sent to: Flight service... Standards and rigorous safety procedures yet on this website uses cookies to improve experience! You can pay an extra fee 's website from Boston to Mallorca few. Disabilities and/or reduced mobility are protected from being discriminated against during reservation and boarding: Rated by.! How much they do n't care about their customers, poor customer from... High traffic sites Apps you Should start Using in 2023 accidents, enforcements and maintenance difficulties must be made writing. % increase over the previous year YouTube to measure bandwidth that determines whether the user specific... And no customer service department - luggage department - luggage department - luggage department - empathy. A new way to document and demonstrate airworthiness compliance and aircraft value cookies is used to store the consent... Most relevant experience by remembering your preferences and repeat iberia airline safety rating on time performance in 2018 was 90.05 % our!! Round-Trip ticket on Iberian 's website from Boston to Mallorca a few days ago x27 ; s time... I repurchased a reservation in May 2021 to travel in June 2022 independently and! For they only kept receiving an automatic reply which did not provide any helpful information sending you the news need.

Maryland Retirement Tax Reduction Act Of 2022, Articles I