I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. New York, New York, United States. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." We marry these ingredients with the finest imported cheeses, meats and produce to create dishes that are both contemporary and traditional. Thats where the good stuff ends. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. Try their Cullen Skink. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Everybodys feeling the pinch at the moment. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. How many seasons did Jack O'Brien play? Fantastic as always every dish sublime and drinks expertly prepared. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Are you sure you want to delete this question? I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." seriously good recommendations. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. We also found the staff very professional and knowledgeable. Excellent lunch. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Our menus are eclectic. My three final guests rushed in about 15 minutes late (at most). Keeping this cookie enabled helps us to improve our website. Weds & Thurs: 12pm - 2.45pm; 5pm . Address 5 Chalmers Street, Dunfermline, Fife, KY12 8AT Contact T. +44 (0)1383 324 720 E. mail@jackobryans.com Book a table Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm Fri: 12pm - 2.45pm; 5pm - 8.15pm Sat: 12pm - 2.45pm; 5pm - 8.30pm Sun: 12pm - 6.30pm 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Will definitely be back and highly recommend! I hope you make the necessary adjustments and amendments to your staff on the service side. Highly recommend! You're rudeness, lackof professionalism and customer service skills were beyond astounding. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. No matter, we were relaxed and ready to order a round of drinks. Wanted to go since covid but put off when tried to book and were met with rude response previously. Lovely atmosphere and the service was second to none, couldnt have asked for any more. Afraid we wont be back. And as a special treat, our luxury chocolates handmade by Jack are available to buy in special presentation boxes. Definitely not you. One of my guests had ordered and brought a lovely birthday cake with candles on it. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! mail@jackobryans.com 01383 324720. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Fantastic as always every dish sublime and drinks expertly prepared. Had their specialtyMore, Treated to lunch by our big Nephew and it was a lovely experience. Some clients like delicious michelada, martinis or ale at Jack 'O' Bryan's. 10/10. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. On the way out we bought some of Jacks chocolates which were divine. Jack 'O' Bryan's, Dunfermline: See 277 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. Not even a hello or welcome, you just announced "are you for the table of nine". Will be a regular visitor going forward. We also found the staff very professional and knowledgeable. Lovely atmosphere and the service was second to none, couldnt have asked for any more. Website. Get yourself along and try it David and Victoria. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Bryan, Michelle and all the rest of the staff are very helpful and pleasant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You will hardly forget great coffee that you can try. One of my guests had ordered and brought a lovely birthday cake with candles on it. Order tasty fruitcake, lemon pie and Scones. It completely ruined our experience and definitely affected our appetite. Dunfermline. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Love eating at this restaurant., as the food is always amazing. Its these close ties to the farming and fishing communities of Scotland that make our dishes truly special. x. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. The meal was sublime with the lamb top of the list. When family visit they always ask to visit here so it attracts people from far and wide! The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. If the food wasn't so good, no none would dine here. You can follow this profile to get notifications of Jack O'Brien's new podcast credits. Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. This is a podcast creator profile for Jack O'Brien. Book ahead as there's limited space inside. The other meals were equally good. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. Tripadvisor performs checks on reviews. Thanks again! This place is well known for its great service and friendly staff, that is always ready to help you. No matter how many times I spelt my name you were unable to get it right on the reservation. Read more See all (175) We left hungry and angry as it is rudewill find somewhere else I am sure! I felt so uncomfortable from the get go. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Jack O'Brien played 8 seasons. After months of waiting to go out for dinner, Jack 'O' Bryan's was definitely worth the wait! I hope you make the necessary adjustments and amendments to your staff on the service side. Lovely wine and some good cocktails. No complaints there at all. Food was absolutely incredible, cooked to perfection. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Get yourself along and try it David and VictoriaMore. If the food wasn't so good, no none would dine here. Both of us were driving so no wine but we did sample a 'mocktail' each. Please do better next time. I had booked this table for 9 people and gave you my card details over a month before my birthday. Not even a hello or welcome, you just announced "are you for the table of nine". See all (170) Afraid we wont be back.More. Food is delicious . Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Staff were attentive, polite and friendly. 5mins later another couple are shown to that very same table we had been moved from. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Please enable Strictly Necessary Cookies first so that we can save your preferences. Then for 12 I expected more than 2 scallops as a starter. The guy next to me did well as he got 3. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! We had to ask. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Learn more I'm really writing this review for your staff to reflect and do better. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. There was a good steady flow between our courses. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. And got to say Jack Obryans was just delicious! Thanks again! My husband and I both had the steak, absolutely tremendous! I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Jack O'Brien weighed 184 lbs (83 kg) when playing. We had to ask. Staff all friendly and food was fantastic. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thanks guys! I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Highly recommend! Review. I felt belittled and slightly bullied to be honest. So, the negative. You didn't ruin my birthday because it was my guests that made my birthday special. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. I felt so uncomfortable from the get go. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Get quick answers from Jack 'O' Bryan's staff and past visitors. On the way out we bought some of Jacks chocolates which were divine. You think it would stop there, but their rudeness continued right up until the bill. Both of us were driving so no wine but we did sample a 'mocktail' each. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. The trouble with a good menu is the difficulty in picking from so many dishes . Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? I felt belittled and slightly bullied to be honest. was the squid on toast and the Spanish chicken. Email. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. And got to say Jack Obryans was just delicious! On entering, we were shown to a table next to another couple in an otherwise empty restaurant. 7 people suggested Jack 'o' Bryan's (updated February 2023) I was upset and ready to just leave altogether. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. This was our first visit to the restaurant, our reservation for lunch was at 1pm and I'm glad we had booked as the restaurant was busy, which is obviously a good sign. Open now : 12:00 PM - 11:30 PM. There was a good steady flow between our courses. I will put the time and effort your service staff failed to do on my special night. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Went in for meal before going to gig. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? About Jack 'O' Bryan's. About; Contact; Service Hours. I hope you make the necessary adjustments and amendments to your staff on the service side. mail@jackobryans.com. No matter how many times I spelt my name you were unable to get it right on the reservation. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Ridiculous. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. In nice weather theMore, First of all we were turned away as we didnt have a booking but they then chased after us saying if we could clear the table in 2 1/2 hours then it would be ok. Jack O'brien is a primary care provider established in Des Moines, Iowa and his medical specialization is Family Medicine with more than 4 years of experience. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! I'm so shocked by your lack of tact and professionalism. I don't usually write reviews but I will take my time with this one. Best Dining in Dunfermline, Fife: See 21,022 Tripadvisor traveller reviews of 185 Dunfermline restaurants and search by cuisine, price, location, and more. I hope you make the necessary adjustments and amendments to your staff on the service side. Im not a massive dessert fan but this dessert was a game changer! The food was beautifully presented and perfectly cooked. Click here to find personal data about Edward O'brien including phone numbers, addresses, directorships, electoral roll information, related property prices and other useful information. Then for 12 I expected more than 2 scallops as a starter. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! as a tip! I know exactly what you mean about this "lady". The food wasn't so appetising with such distasteful service. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. 5mins later another couple are shown to that very same table we had been moved from. Went along to continue the celebrations for Hubbys birthday! Great food. Went in for meal before going to gig. Wanted to go since covid but put off when tried to book and were met with rude response previously. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. I'm really writing this review for your staff to reflect and do better. Jack 'O' Bryan's Menu Add to wishlist Add to compare #6 of 270 restaurants in Dunfermline Proceed to the restaurant's website Upload menu Menu added by users January 05, 2023 Menu added by users January 06, 2022 The restaurant information including the Jack 'O' Bryan's menu items and prices may have been modified since the last website update. It completely ruined our experience and definitely affected our appetite. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! ER 2002 Hounslow, Middlesex, TW3. 149 Edward J O'brien. Are you sure you want to delete this answer? I was upset and ready to just leave altogether. The staff are very friendly which is always a plus. Delicious, hot and beautifully presented - all 3 courses. We went for all three courses and it all tasted so good! Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. I hope you make the necessary adjustments and amendments to your staff on the service side. Jack 'O' Bryan's Our passion is great food and great service. Jack 'O' Bryan's, Dunfermline: See 275 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. Delicious meals at attractive prices are provided here. But the food is good! When family visit they always ask to visit here so it attracts people from far and wide! You didn't ruin my birthday because it was my guests that made my birthday special. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. A bit different from the usual pub lunch. of professionalism and customer service skills were beyond astounding. The woman looking after our table made a snide remark to one of my guests as she handed the menus. I'm so shocked by your lack of tact and professionalism. Definitely a return visit is required! You think it would stop there, but their rudeness continued right up until the bill. Jack 'O' Bryan's Claimed Review Save Share 283 reviews #9 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. Are you sure you want to delete this answer? I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. No matter, we were relaxed and ready to order a round of drinks. I will put the time and effort your service staff failed to do on my special night. Highly recommend will definitely be dining there again when were in the area! Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. Definitely not you. Improve this listing. Jack O'Brien Director at Prime Appointments Recruitment Agency Witham Prime Appointments Recruitment Agency, +3 more Framlingham College Jack O'Brien CEO & Founder at O'Brien Architects. We know how to treat guests and your establishment definitely does not. Im not a massive dessert fan but this dessert was a game changer! +44 1383 324720. Gotta say this is a true gem, in a town that needs more of. British and Scottish food is worth a try here. Ridiculous. The ideal gift for Christmas! Nice menu with some lovely ideas however it's a little bit fancy and no very big portion sizes and a bit pricey the food is good though drinks were very expensive considering the 7 kings is just opposite so maybe take that Into consideration, Out for lunch with the family at 12.00 first customers through the door . The flavours of everything was really considered by the chef and it all really did taste so good! seriously good recommendations. Love eating at this restaurant., as the food is always amazing. We will be back again soon however, so keep up the good work. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. You think it would stop there, but their rudeness continued right up until the bill. The food wasn't so appetising with such distasteful service. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Then for 12 I expected more than 2 scallops as a starter. Im not a massive dessert fan but this dessert was a game changer! A full list is available within the "safety precautions" section of this page. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. Went along to continue the celebrations for Hubbys birthday! If the food wasn't so good, no none would dine here. Thanks again! We know how to treat guests and your establishment definitely does not. Gotta say this is a true gem, in a town that needs more of. Jack 'o' Bryan's, Dunfermline: Restaurant menu and price, read 6002 reviews rated 93/100. 5mins later another couple are shown to that very same table we had been moved from. Get yourself along and try it David and VictoriaMore. Thats where the good stuff ends. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Get yourself along and try it David and Victoria. Our passion is great food and great service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Then for 12 I expected more than 2 scallops as a starter. We also found the staff very professional and knowledgeable. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. The food was beautifully presented and perfectly cooked. 5 Chalmers Street, Dunfermline KY12 8AT Scotland. Can a gluten free person get a good meal at this restaurant? The table next to us that we had sat at was not booked until later. No matter how many times I spelt my name you were unable to get it right on the reservation. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". But the food is good! A full list is available within the "safety precautions" section of this page. I know exactly what you mean about this "lady". One of my guests had ordered and brought a lovely birthday cake with candles on it. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. I was upset and ready to just leave altogether. You really should be ashamed of yourselves as you are a shame to the service industry. Can a gluten free person get a good meal at this restaurant? A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! The food wasn't so appetising with such distasteful service. But the food is good! Jack O' Bryan's Back To Dunfermline, UK 3.87 mi Food $$ +44 1383 324720 Chalmers Street, Dunfermline, UK KY12 8AT Hours Mon 10:00am-11:00pm Tue 10:00am-11:00pm Wed 10:00am-11:00pm Thu 10:00am-11:00pm Fri 10:00am-11:00pm Sat 10:00am-12:00am Sun 10:00am-9:00pm Claim This Business Is this your business? On the way out we bought some of Jacks chocolates which were divine. Wanted to go since covid but put off when tried to book and were met with rude response previously. And it all tasted so good, no none would dine here lady was beyond rude the. And beautifully presented - all 3 courses establishment definitely does not felt belittled and slightly bullied to be away! Times I spelt my name you were unable to get it right on the reservation for PHENOMENAL!!, as the food was n't so appetising with such distasteful service dinner, Jack ' O ' 's. Unfortunate event of spending my 30th birthday here and attractions by balancing reviews our... 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