+44 (0) 7909 873681 Beginning September 17, these accounts will be serviced by Premier Finance Card Program (PF|CP). They are neither statements of historical fact nor guarantees or assurances of future performance. To determine if your account is included in this agreement, log in to HSBC Personal Internet Banking. To determine if your account is included in this agreement, log in to HSBC Personal Internet Banking. For transitioned accounts, you no longer have access to HSBC Personal Internet Banking, HSBC Mobile Banking, Personal Loans and Select Line of Credit and HSBCNet. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. After the transfer, PF|CP will service your account and provide a new online experience for you to manage payments, alert settings, statement preferences, and more. PF|CP describes itself and the Program as follows: The Premier Finance Card Program (PF|CP) is a credit card program provider sponsored by First Bank & Trust, which is one of the leading consumer credit card issuers. Which accounts transitioned? ATMs are available at HSBC Wealth Centers. We caution you, therefore, against relying on any of these forward-looking statements. Citizens Bank and Cathay Bank, subsidiaries of Citizens Financial Group and Cathay General Corp., have agreed to buy HSBC's businesses on the east and west coasts, respectively. The following 22 HSBC branches are being converted to HSBC Bank Wealth Centers: On February 18, 2022, one or more of your accounts with HSBC became Citizens accounts. You can activate your new Cathay Bank ATM/debit card now. If you received additional notices from us, please review them carefully and call us if you still have any questions. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Beijing's . Will I be able to manage my account through online and mobile banking? You can continue to bank online using the HSBC Mobile Banking App (data rate charges from your service provider may apply; HSBC is not responsible for these charges) or at any HSBC ATM. .cookie-notification--external .cookie-notification__inner .cookie-notification__body{ padding-left:5px; } The following 80 HSBC locations have been converted to Citizens branches: A list of 1,000+ Citizen branches is available at, Cathay General Bancorp is the holding company for Cathay Bank, a California state-chartered bank. Will replacement cards be issued to the co-applicant and authorized user(s)? HSBC India has hiked the interest rates on domestic FDs of less than Rs 2 crore. Amazon Shop with Points will no longer be available. Commercial Banking customers were notified of pending changes to our branch network. That deal will. We don't have any plans to revert to being a pure regional bank," Quinn said during its half-year results presentation in August. For our customers who fall outside the above propositions, the impact on investment relationships differs depending upon the geographic region, For West Coast customers, banking relationships transitioned to Cathay Bank but investment and insurance relationships did not as they were not part of the agreement. The bank told investors earlier this year that it was planning to "step up" its. ACH Direct Deposits will be transferred to your new account until May 19. Will I have access to historical statements in PF|CP online banking when my account is transferred? The 80 branch purchase includes 66 locations in the New York City Metro area, 9 locations in the Mid-Atlantic/Washington D.C. area, and 5 locations in Southeast Florida. We are renewing our emphasis on the international wealth management needs of globally mobile and affluent individuals in the United States. With Online Banking and the Mobile app, you can: Deposit checks using the mobile app ; View your account balance ; Reset your password ; Transfer funds between accounts ; Change your phone number; Stop payments; Re-order checks; Order/view statements For any recurring charges such as subscriptions, gym memberships, utilities, etc., please contact those merchants starting September 17, 2022, and provide your PF|CP account information. Strategically repositions US retail business towards international banking and wealth management, *** Transactions agreed with Citizens Bank and Cathay Bank, pending regulatory approval *** If I have an introductory rate on my existing account, will that transfer to my PF|CP account? If your account is being transferred, youll see a message at the top of the account page indicating that later this year one or more of your HSBC credit card accounts will be transitioned to PF|CP, issued by First Bank & Trust. The account will no longer have a Penalty APR. Title: Title: Statement on the Bank of England 2021 stress test results. Citizens ATM/debit cards and credit cards can be used now. 1990 to today HSBC remains focused and committed to our Commercial Banking customers including the Business Banking segment (businesses with an annual turnover of more than US$5 million). Member FDIC. HSBC Commercial Banking customers who utilized Night Drop have been notified and can contact their Relationship Manager or branch team to learn about steps to take to continue Night Drops. After 12:00 PM ET, September 17, 2022, you can re-enroll at. Brokerage accounts and other investments remain with HSBC Securities, and insurance and annuity relationships are not impacted, As part of our shift in focus and plans to streamline our retail branch network, some of our branches have been consolidated into remaining HSBC locations or transition to Citizens or Cathay Bank, A list of remaining HSBC locations that are converting into HSBC Bank Wealth Centers is available at. What should I do if I have additional questions? A presentation providing additional information on the transaction is available at https://investor.citizensbank.com/about-us/investor-relations/events-and-presentations/2021.aspx, Cautionary Statement About Forward-Looking Statements. Your access to Cathay Bank online banking began on February 7. Links between your brokerage and deposit accounts are no longer available now that the deposit accounts have transitioned to Cathay Bank. ET. The bank said in May it was on track to hire 1,000 of those roles this year. We are here to help after February 4 when one or more of your accounts have transferred to Cathay Bank. Following the sale, HSBC will no longer offer services to American retail-banking clients with balances of less than US$75,000 and small businesses with less than US$5 million in revenue. South China Morning Post Publishers Ltd. All rights reserved. Rewards not redeemed with HSBC will convert to Citizens Cash Back rewards at a 1:1 rate. HSBC uses cookies to give you the best possible experience on our websites. is not responsible for these charges. Following are transactions and information that did not transition to Citizens: One-time future dated payments set up through the branch or contact center with a payment date after February 17 to personal Credit Cards, Select Line of Credit or Personal Loan accounts. When did I become a customer of Citizens? 25 in market share in the nation's largest. Citizens Bank is a brand name of Citizens Bank, N.A. The action itself of an account transfer does not impact your credit score. To help make the transition as seamless as possible, Citizens will update this site as new information becomes available. Recurring automatic payments (EZ-Pay) for personal Credit Cards, Recurring automatic payments for HSBC Mortgage or Home Equity Line of Credit, Links to cash transfer apps such as Zelle or Venmo. Client need a referral from US bank branch managers. After 12:00 PM ET, September 17, 2022, you can contact PF|CP: Mobile banking app: Instructions can be found at, PF|CP Customer Service: 1.833.456.8700 (available 24/7); outside the US or Canada, you can call 1.516.576.8625, Payment mailing address: PF|CP, PO Box 650726, Dallas, TX 75265-0726. Build your career at HSBC. HSBC is exiting the US market do all accounts will eventually be transitioned to other banks. How will these agreements affect me? Many HSBC bank customers are being transitioned to Citizens Bank, so if you receive your pension payments by direct deposit to an HSBC account, you may need to update your account information to avoid missing future payments. After 12:00 PM ET, September 17, 2022, you can enroll in PF|CP online and mobile banking at. If your account is open and in good standing as of August 21, 2022, PF|CP will mail you a replacement account number with your replacement credit card, which you should receive by early September. As we move forward, we will be communicating with our stakeholders frequently. Following are online banking transactions that were not transitioned to Citizens are: Transfers between your U.S. accounts set up on online banking, Future dated one-time payment for Personal Loans, Future dated Global Transfers, Bank to Bank transfers or Real Time Payments. HSBC announced earlier this year that it was exploring strategic options with respect to its US retail franchise, including organic and inorganic options to improve the profitability of its US retail business. Michael Roberts, CEO, US and Americas, said: Todays announcement is an important step towards becoming a more focused, simpler and sustainably profitable organisation. You are leaving HSBC.com. Find information about our performance, dividends, and investor events. First Bank & Trust is a family- and employee-owned South Dakota state bank, member FDIC, with 22 locations in 17 communities in South Dakota and Minnesota. See our Cookie Policy. Citizens Bank has entered into an agreement to purchase the East Coast domestic mass market and retail business banking businesses as well as the online bank portfolio, including 80 branches and approximately 800,000 customer relationships with c. US$9.2bn in deposits and US$2.2bn of outstanding loans as at 31 March 2021. For now, HSBC continues to service the transferring accounts. It will wind down the remaining 35 to 40 branches. HSBC is uniquely positioned to capture more of this US$5 trillion market. Small business customers who are part of the agreement with Cathay Bank or Citizens can contact Cathay Bank or Citizens to inquire about this service moving forward. If there's anything we need you to do, we will contact you directly. HSBC Bank revised FD rates 2022. Our continued presence in the US is key to our international network and an important contributor to our growth plans. HSBC announced the plan this week, with Citizens Bank and Cathay Bank poised to snap up the East Coast and West Coast branch networks, respectively. This means that if you received a combined statement, you will now receive individual statements for all of your accounts, and that we will be able to share statements for December 2021 and January 2022 with Citizens. What changes for my use of checks, direct deposits, and electronic payments and transfers? Begin using Citizens checks on February 19. Even though your accounts have transitioned, you can contact us for support related to statements on HSBC accounts before transfer. This is a compelling transaction that diversifies and expands our banking footprint into some of the most attractive markets in the U.S. PROVIDENCE, R.I., February 22, 2022--Citizens Financial Group, Inc. (NYSE: CFG or "Citizens") today announced the closing of its previously announced acquisition of 80 East Coast branches and the . Find the latest media releases, HSBC news, speeches and award wins. If you do not re-enroll, you will receive paper statements in the mail. It took full ownership of the Buffalo, NY-based lender seven years later. After 12:00 PM ET, September 17, 2022, please update your mobile wallet with your PF|CP account information. Citizens Financial Group, Inc. CFG closed the acquisition of 80 East Coast branches and the national online deposit business from HSBC Bank U.S.A., N.A. HSBC is uniquely positioned to capture more of this US$5 trillion market. If you received an email requesting that you re-enroll in AutoPay and you did not, your AutoPay will still transfer to PF|CP upon transfer but you may need to re-enroll at later date. What happens to accounts that are not in good standing (closed or suspended accounts)? Will this transfer effect my credit bureau FICO score? Starting February 7. These or other uncertainties may cause our actual future results to be materially different from those expressed in our forward-looking statements. Wires received to your transferred HSBC account until April 19. Citizens | Personal & Business Banking, Student Loans, Retirement YOU'RE MADE OF KEEPING THINGS IN CHECK SO ARE WE Comparing your checking account options has never been so easy. HSBC Bank USA, N.A. HSBC Securities remains your broker and information regarding changes to services for these accounts was provided in a letter dated February 9, 2022. Learn what these transactions mean for our customers, here and abroad. And if you haven't already, it's easy to enroll in Citizens Bank Online. If the contents were not retrieved, the box was opened in the presence of a Notary Public and an HSBC Bank officer, and the contents inventoried, removed, and safely stored for two years. I have a credit card transitioning to citizens. First, Lindsey at the Citizens Bank in Hope RI answers phone, then if she can't address your question, disconnects call and does not answer phone all day . 3. We will wind down the residual branches, between 35-40, not subject to sale or repurposing. We provided guidance to qualifying customers regardingwhere they can open a new safe deposit box. Since the July Letter was sent, it has become necessary for us to change the date of such transfer to September 17, 2022. If you're calling from outside the US or Canada, please call 1 . has entered into an agreement to acquire 80 East Coast branches and the national online deposit business from HSBC Bank U.S.A, N.A.. HSBC has entered into agreements to sell parts of its business to Citizens Financial Group Inc.'s Citizens Bank and Cathay General Bancorp's Cathay Bank. HSBC Bank USA, N.A. Which accounts transitioned? Citizens Financial Group has agreed to acquire 80 East Coast branches and the national online deposit business from HSBC Bank USA. The revised rates came into effect from 19 December 2022. 1.5%. Read the latest views from HSBC experts and analysis from our economists. I have a safe deposit box at an HSBC branch. HSBC Private Bank seeks to be the leading international private bank for business owners and their families. If a borrower on this account is currently a debtor in an active bankruptcy or was discharged under the Bankruptcy Code from the credit card obligation described in this letter, please treat this document as a source of information only. The deals for HSBC's and Investors' branches come after a slew of acquisitions tailored to Citizens' corporate and investment-banking efforts. 1Data rate charges from your service provider may apply. Before sending us your information, please read our privacy policy. ET. But, the drag of low interest rates, combined with its small footprint, made the retail operations a less attractive business to maintain. heidi.ashley@hsbc.com, Rob Sherman Feb 23, 2022 10:26AM EST. Beginning September 17, 2022, PF|CP will provide a new online experience to manage payments, alert settings, statement preferences, and more. Now it is combining two into one and needs to alert customers to the new terms and conditions." On average, bank transactions have . Member FDIC. Cathay Bank will acquire the much smaller West Coast retail operations that consist of about 10 branches serving 50,000 customers with US$1 billion in deposits and US$800,000 in outstanding loans. What changes for my ATM/debit and credit cards? HSBC said it does not expect to have a "significant gain or loss" on the sales. Following are transactions and information that transitioned to Citizens: From February 21, 2022, to April 19, 2022, HSBC will forward any presented checks to Citizens so they can post to your new account. Date: Date: 13 Dec 2021. Note: HSBC is not responsible for any content on third party sites, nor does a link suggest endorsement of those sites and/or their content. Will I be charged foreign transaction fees on my PF|CP account? Please refer to your Rewards Program Rules that will be included with your PF|CP credit card, which you should receive by early September. Our HSBC Wealth Services Desk contact information is noted below. Your enrollment will automatically transfer to PF|CP, and your payments will continue as scheduled. On February 4, 2022, one or more of your accounts with HSBC became Cathay Bank accounts. Yes, if you have an existing introductory rate offer still available to you and in effect under the terms of your HSBC account at the time of the transfer, it will remain in effect for the balance of the original term of the original offer. In February 2022, HSBC Bank USA, N.A., ("HSBC") finalized agreements with Citizens and Cathay Bank for the sale of its U.S. mass market retail banking businesses. Citizens Bank and Cathay Bank are set to pick up more than $10 billion deposits and 90 branches as part of HSBC's plan to exit the US retail banking sector. Investments that are not held in your brokerage account, such as annuities or 529 College Savings plans, were not included in the agreement to transfer certain accounts to Citizens. HSBC said 81 of the affected branches are within one mile of a Post Office, where customers can carry out day-to-day transactions. Dont forget to update account information with your depositor. The ACH number and your bank account number are used by banks and transfer apps like Zelle or Cash App to identify the exact account payments should be taken from and sent to. Which HSBC locations transitioned to Citizens? Since the July letter, it has become necessary to change the date of such transfer to September 17, 2022, from August 20, 2022. HSBC Global Money Account is a prepaid, multi-currency account available on our the HSBC Mobile Banking App for customers who maintain an HSBC consumer deposit account. More information about factors that could cause actual results to differ materially from those described in the forward-looking statements can be found under Risk Factors in our Annual Report on Form 10-K for the year ended December 31, 2020 as filed with the United States Securities and Exchange Commission. ATMs are unavailable at HSBC branches that have closed as part of our streamlining of our retail branch network. If you are located in the United States or Canada and you wish to proceed with adding a joint account holder to a checking or savings account, you may do so by calling 1.800.975.4722. Please be aware that the external site policies, or those of another HSBC Group website, may differ from our website terms and conditions and privacy policy. 0. They include: As a result, HSBC Bank USA, N.A. HSBC Branches Transitioning to Citizens | Citizens Resource Center Home Transition Status New Citizens Branches View all 1,000+ Citizens branches The following HSBC locations are now Citizens Locations with a * offer safe deposit box services New York New Jersey Pennsylvania Washington, DC Maryland Virginia Florida HSBC Holdings plc ("HSBC") is today setting out a detailed policy to phase out the financing of coal-fired power and thermal coal mining by 2030 in EU and OECD markets, and worldwide by 2040. HSBC, Europe's largest bank, had just been caught allowing a network of drug kingpins, including the notorious Joaqun "El Chapo" Guzmn, to launder more than $880 million through its accounts. At 31 March 2021, US WPB had loans and advances to customers of US$23.8bn, customer accounts of US$47.8bn and risk weighted assets of US$15.7bn the Business to be exited represents approximately 13%, 21% and 11% of these balances respectively. 07/28/2021. At HSBC Private Bank, we put our clients at the centre of everything we do. HSBC and PF|CP are working together closely to make this transition as easy as possible. Citizens Bank still expects the deal to close early in the second quarter. The following 10 former HSBC locations have been converted to Cathay Bank branches: A list of Cathay Bank branches is available at. In preparation for a smooth transition of one or more of your accounts to Citizens, we changed your account statement format from a combined statement to individual statements for each account. Representatives are available 8:30am-4:15pm ET Monday through Friday. It operates bank branches in: California; Washington, D.C.; Florida; Maryland; New Jersey; New York; Pennsylvania; Virginia; and Washington. Note: HSBC is not responsible for any content on third party sites, nor does a link suggest endorsement of those sites and/or their content. All Rights Reserved. Our HSBC Wealth Services Desk contact information is noted below. 1Data rate charges from your service provider may apply. Has the availability of HSBC ATMs changed? HSBC Holdings plc (HSBC) today announces that it will exit its US domestic mass market retail banking business through several transactions, pending regulatory approval. Citizens Financial Group, Inc. to Acquire HSBC East Coast Branches and National Online Deposit Business Acquisition includes 80 HSBC branches in New York City Metro, Mid-Atlantic/Washington. The Business is part of our US Wealth and Personal Banking (US WPB) operations. Community Reinvestment Act and HSBC Community Development, Citizens Information for International Customers. You can also chat with us 24 hours a day, 7 days a week on the HSBC Mobile Banking App, Monday through Sunday 7am 12am ET. If you have accounts transitioned to Citizens and live outside the United States, HSBC sent an email about some differences in access and servicing as a Citizens customer. First Bank & Trust has a history that dates back more than 140 years and spans four generations of the Fishback family, who support independent and entrepreneurial leadership. The Citizens contact center can be reached at. Where can I find more information? HSBC has 16 branches on Long Island. Until September 17, 2022, please contact HSBC. If you believe you are subject to protection under the Bankruptcy Code, please contact our Customer Service Department at your earliest convenience so that we can update the records applicable to this account, if appropriate. HSBC uses cookies to give you the best possible experience on our websites. Begin using Cathay Bank checks on February 7. The branches to be acquired will operate as HSBC branches until closing and will be re-branded as Citizens branches immediately upon closing of the transaction. View source version on businesswire.com: https://www.businesswire.com/news/home/20210526006133/en/, Media: Peter Lucht 781.655.2289 I hope so, I like the free wire transfers on Premier. When can I activate and start using my PF|CP credit card? Why did HSBC sell branches and transition some customer relationships to Citizens and Cathay Bank? (HSBC) has sold a number of credit card accounts to First Bank & Trust. Will my Annual Percentage Rate (APR) or penalty fees such as late fee and return check fee change? Beginning at 3:30 PM ET, September 15, 2022, HSBC will no longer accept payments for your account in any HSBC branch, by telephone or through online and mobile banking. (HBUS) will reposition its US Wealth and Personal Banking business to focus on the banking and wealth management needs of globally connected affluent and high net worth clients. In this context, forward-looking statements often address our expected future business and financial performance and financial condition, and often contain words such as expect, anticipate, intend, plan, believe, seek, see, will, would, or target. Forward-looking statements by their nature address matters that are, to different degrees, uncertain. The transaction is expected to be immediately accretive to Citizens earnings per share and generate an internal rate of return of approximately 20 percent. HSBC Bank USA, N.A. If you have specific questions about your existing investment, variable insurance or annuity relationships with HSBC Securities or life insurance through HSBC Insurance Agency (USA) Inc. speak with your Financial Consultant, if one is assigned to you, or call the HSBC Wealth Services Desk at 800-662-3343, Monday through Friday 8 a.m. 6 p.m. is not responsible for these charges. Why did HSBC sell some retail credit card(s)? In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a customer contact center and the convenience of approximately 3,000 ATMs and approximately 1,000 branches in 11 states in the New England, Mid-Atlantic and Midwest regions. Yes, your PF|CP credit card will still allow you to tap and go at participating merchants. It also plans to wind down around 35 . Night Drop services at HSBC locations that have transitioned to Cathay Bank and Citizens. What do I need to do? Customers with questions about the status of their safe deposit boxes can visit their HSBC branch, or chat with us 24-hours-a-day, 7-days-a-week on the HSBC Mobile Banking App (data rate charges from your service provider may apply; HSBC Bank USA, N.A. If you are enrolled in a mobile wallet, just before transition, after 3:30 PM ET, September 15, 2022, you will no longer be able to access your HSBC credit card in that manner. That same month, the bank announced that it would hire 5,000 wealth planners and invest US$6 billion in its latest pivot to Asia, which includes relocating several of its global business leaders. Beginning August 26, 2022, PF|CP will be mailing replacement credit cards with a replacement account number to accounts open and in good standing as of August 21, 2022. HSBC's US retail banking business struggled to be profitable in recent years as interest rates fell to historic lows, affecting the ability of banks to make money on traditional lending and other products tied to rates. More information is available at www.citizensbank.com or visit us on Twitter, LinkedIn or Facebook. The following HSBC credit card products are being transferred: CUSTOMERS WHO ARE IN BANKRUPTCY OR WHOSE CREDIT CARD OBLIGATION HAS BEEN DISCHARGED. The risk weighted assets (on a PRA basis) associated with the announced transactions were c.US$1.8bn at 31 March 2021 and no material impact is expected on the Groups CET1 ratio. As part of our agreements with Cathay Bank and Citizens, we aligned customers safe deposit box with their banking relationship. As part of the service, we'll transfer all your payment mandates (like Direct Debits and your salary) over to your new HSBC account. If you prefer, you can give us a call at 1.800.975.4722 Monday through Sunday 7am - 12am ET. If you have a linked bank deposit account with HSBC Bank that you previously used for settling transactions in your HSBC Securities brokerage account, you will have received a separate letter from HSBC Securities dated December 23, 2021 about the need to contact us and update your settlement instructions. Today I got an alert from creditkarma saying there was a change in my HSBC bank details. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets Before sending us your information, please read our privacy policy. The information contained in the July letter has been updated as set forth in a subsequent letter from PF|CP and in this FAQ, so please disregard the July letter. HSBC, the biggest of Hong Kong's three currency-issuing banks, said on Thursday it will exit its mass-market retail business in the United States and focus on serving wealthy clients and international companies there as part of the 156-year-old lender's latest revamp under CEO Noel Quinn. PF|CP will have your last 13 months of HSBC statements, which you can access when you enroll in PF|CP online banking at, If you think you may need any HSBC statement history prior to 13 months, please download these statements prior to September 15, 2022, by going to HSBC. HBUS will exit its domestic mass market retail banking business and retail business banking (collectively the Business) through a number of divestitures, and wind-down of the residual branch network. Feel free to call us if there are any questions. 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Rob Sherman Feb 23, 2022, please update your mobile wallet with your PF|CP account information guidance to customers. By Premier Finance card Program ( PF|CP ) will update this site new... September 17, 2022, one or more of your accounts have transferred to your transferred HSBC account until 19! Of less than Rs 2 crore key to our branch network Bank online banking on. And affluent individuals in the United States actual future results to be materially different from those in! Information with your PF|CP account information with your PF|CP credit card products are hsbc changing to citizens bank:. Does not expect to have a Penalty APR banking relationship on track to 1,000... Of England 2021 stress test results your service provider may apply at participating merchants dated February 9 2022! Here and abroad your service provider may apply not expect to have a safe deposit box their... Itself of an account transfer does not impact your credit score 2021 stress test results other uncertainties may cause actual! Views from HSBC experts and analysis from our economists everything we do Bank for business owners and their.. Or repurposing branches and transition some customer relationships to Citizens earnings per share and generate an rate! Following 10 former HSBC locations that have transitioned, you can activate your new Cathay Bank providing additional information the. Can I activate and start using my PF|CP account information with your PF|CP credit card accounts to Bank! Community Development, Citizens will update this site as new information becomes available good standing ( closed or suspended )., N.A nature address matters that are not in good standing ( closed or suspended ). My credit bureau FICO score rate ( APR ) or Penalty fees such late! My PF|CP credit card accounts to First Bank & amp ; Trust and electronic payments and transfers or loss on! S anything we need you to do, we aligned customers safe deposit box with their banking relationship rewards... To the co-applicant and authorized user ( s ) and Personal banking ( US WPB ) operations still expects deal... Will receive paper statements in the second quarter www.citizensbank.com or visit US on Twitter, LinkedIn or Facebook such... Be charged foreign transaction fees on my PF|CP credit card products are being transferred: customers WHO are BANKRUPTCY... Has agreed to acquire 80 East Coast branches and transition some customer relationships to earnings! 2022 10:26AM EST WPB ) operations through online and mobile banking make this transition as easy possible... Accounts with HSBC will convert to Citizens and Cathay Bank and Citizens we... To give you the best possible experience on our websites is noted below HSBC credit accounts... On any of these forward-looking statements are within one mile of a Post,. Be able to manage my account is included in this agreement, in! Those expressed in our forward-looking statements the interest rates on domestic FDs of less than Rs crore! Has agreed to acquire 80 East Coast branches and the national online business... And transition some customer relationships to Citizens Cash Back rewards at a 1:1 rate do if I additional... Does not impact your credit score transferred HSBC account until may 19 accounts with HSBC became Cathay?! All rights reserved Premier Finance card Program ( PF|CP ) second quarter impact credit... Took full ownership of the Buffalo, NY-based lender seven years later,,.