Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. Box 932986 Atlanta, GA 31193-2986. Call us at 1-866-544-3430. Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. Explain what made you comfortable doing so and how you overcame any challenges you faced. I also like being able to interact with the audience, which helps me feel more confident.. When answering this question, it can be helpful to provide specific examples of how you helped your company succeed and grow. Easily apply. Learn about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. Your answer to this question can show the interviewer how you would contribute to their team as a manager. Sales Support Specialist. Similar to customer reviews, it is often difficult to get genuine feedback for a number of reasons. During this time American acceptance was still adding interest to my loan which could have been paid in full if the document requested was sent in a timely manner. Weekdays . Promoted tactical credit management by setting . NOTICE TO BORROWERS: This is an expensive form of borrowing and should be used in the event of emergencies such as car repairs, or medical coverage for you or your family. Salary information comes from 334 data points . Email. I thought this company was different from all the other reviews Ive seen and now i understand why this company is rated what its rated . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. (866) 544-3430. I am caught up until next month but now because the payment was taken too soon Im behind on my rent . If that didnt work, I would ask my manager for advice on how to handle the situation. From 2013 to 2019, the average Credit Acceptance customer in the state wound up paying about $20,000 for a used car, more than 2 times the vehicle's cost to the dealer of about $7,800. This type of activity will not be advertised as such, but is likely to form a part of the way that any major fires company deals with customers. Call 1-866-544-3430. 22 salaries. BBB reports on known marketplace practices. The rest of us agreed to pick up the slack in her absence so we could still meet our deadlines. 2016 - Service Specialist . During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. Its also an opportunity to explain how you would be able to work independently and still collaborate with your team members. Payoff checks should be sent to the address below. Your web browser (Internet Explorer) is out of date and no longer supported. 961 E Main St This rating has been stable over the past . width: 100%; Welcome to American Credit Acceptance. Firstly is when the loan is due to come to an end and they want details as to how this the final payment is presented and account is to be closed with title transferring back to the customer. American Credit Acceptance Latest Jobs. Average American Credit Acceptance hourly pay ranges from approximately $12.00 per hour for Legal Intern to $24.49 per hour for Fund Manager. There are differences, and potentially a number of different areas of, Ford Explorer Lease Deals It is a good starting point to think of leasing a Ford Explorer as being somewhat like a rental arrangement. American Credit Acceptance may ask this question to learn more about your public speaking skills. I explained that our companys policy was to only offer loans at a certain percentage, but if they were willing to pay more per month, we could reduce the overall cost of the loan. Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. 1,001-5,000 employees. American Credit Acceptance has a number of ways of accepting payment, online, through normal banking roots and via direct mail. As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. Read More. This question is a common one in interviews, and its important to be honest. Contact American Credit for complete details. Public Company. On my account I was told fees would be waived given my circumstances. We strive to be the leading provider of financing solutions in the sub-prime automotive market. Poor service and very slow responses, still on my credit for missed payments when the dealership paid it all off to put me into a better vehicle. When answering this question, try to describe a time when you gave a presentation or speech. Call customer service. Do Not Sell or Share My Personal Information. Ive always been someone who pays close attention to details, which has helped me in my previous roles as well.. American Credit Acceptance Corp Contact Information. We start with a common-sense lending approach for our dealer partners and end with a transparent payment program for our customers. Is this Company only a Auto finance Company? } Stop-At PowerSports is known for great costumer experience and for high quality parts, Brandon V. said: I brought my 2003 Pontiac vibe GT to them with a bad clutch. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. An interviewer may ask this question to learn more about your qualifications for the position and how you would approach it. Here's the various ways to get in touch. We're dedicated to empowering the emerging credit consumer to purchase reliable and affordable transportation. After analyzing our current processes, I realized we were missing out on many leads because they werent being followed up on quickly enough. Funding. Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. I talked with our manager about what was going on and they suggested we give her an extra week off to get things sorted out. Time easiest car loan ever. .blue-bg .journal-content-article { .blue-bg .journal-content-article { This change resulted in a 20% increase in closed sales.. The Company is headquartered in Spartanburg, South Carolina. . From a customer point of view, this type of sub prime lending often comes with a number of inherent problems, and these can often present themselves run the specifics of arranging finance or dealing with the practicalities of repayment and repossessions. In addition, I am very outgoing and enjoy talking to others about our products and services.. Contact American Credit Acceptance Customer Service. Example: I have used several different kinds of tools to track performance metrics in the past. Operation Hours. 866-544-3430 Monday - Friday 8 AM - 10 PM EST Saturday 8 AM - 5 PM EST Sunday Closed Automobile Acceptance Corporation P.O. It should be remembered that this type of industry will inevitably be more cutthroat than mainstream auto dealerships, even though they can be numerous similarities between the two. Thank you ACA. This should be spelt out at the beginning of the loan negotiations and be clearly stated in the sales contract. The best way to approach any type of sub-prime lender is to have a clear idea of what you want from them and on what terms and conditions, and view review sites to see if there are any common areas of concern that continually recur. Easily apply. Phone Number: 1-866-544-3430. American Credit Acceptance Spartanburg, SC. it ended and barely 2 weeks went by my car repo i paid all past due and got the car back same day . Realistically this is likely to be something they are able to do. My mechanical skills also make me an excellent communicator with customers who need help understanding their car's issues." 2. Leverage your professional network, and get hired. This question is a great way to show your leadership skills and ability to work as part of a team. 16 24. Whether you're still considering enrolling with us or you're a current customer or dealer, we'd love to hear from you! This is the American Credit Acceptance company profile. Now to finance a newer car. Verified Customer. When answering, consider what qualities you have that make you a good underwriter. height: 10px; Check with an agent if late fees are payable, and if there is any grace period that may apply. } I volunteered to reach out to the companys marketing director to request additional support.. Must, Credit Acceptance Corporation is an auto finance company providing automobile loans and other related financial products. }, Loans made or arranged pursuant to a California Finance Lenders Law license. American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. However, most positions will require at least one phone interview and an onsite interview. Ford Explorer For Sale | Prices, Reviews and Finance Deals, Ford F150 For Sale | Prices Reviews and Finance Deals, Ford Ranger For Sale | Prices, Reviews and Finance Deals. All content is posted anonymously by employees working at American Credit Acceptance. After a week, she returned to work and contributed to the next meeting by sharing her ideas for new client outreach.. Any online reviews of any company normally tend to fall into one of two categories, that of being overly praiseworthy the company, or incredibly pissed off with it, and most of the reviews that seem to be around American Credit Acceptance tend to fall into the second category. There is no real leading in terms of what these jobs will entail. Send your payment using a check or money order to the address below. I do NOT recommend this company to anyone! 423-477-6512 (charges may apply). Website: https://www.americancreditacceptance.com. Insurance Loss Payee Flagship Credit Acceptance P.O. Access Your Account. Flexibility to buy across the full credit spectrum; Options like 84-month terms to help keep payments low; AmeriPlus to offer customers added protection; AmeriCredit Dealer Rewards let you earn the prize without the fight Talk to an AmeriCredit Rep to become a champion. View customer complaints of American Credit Acceptance, LLC, BBB helps resolve disputes with the services or products a business provides. From a customers point of view, the company has partnerships with approximately 3500 dealers across the USA. American Credit Acceptance Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. As already mentioned reviews of their customer service tend to be fairly mixed, and unsurprisingly most of them are fairly bad. Finance & Accounting. 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. This business is in an industry that may require professional licensing, bonding or registration. It is possible to also arrange one-time payment details online. background-color: #041e42; Underwriters need to be able to thoroughly review each application and ensure theyre making accurate decisions. There are differences, and potentially a number of different areas of, Honda Pilot Lease Deals It is a good starting point to think of leasing a Honda Pilot as being somewhat like a rental arrangement. Your answer should show your interest in and knowledge of new technologies, as well as how you use them to improve your work performance. This can give you some indication of any potential problems there may be. I am attempting to bring my account current as I was out on medical leave, receiving cancer treatment, which I am still going through, but I see an enormous amount of fees. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. In fact, I find it helpful to bounce ideas off others when Im trying to solve a problem or come up with new solutions.. Contact Information. This question helps them determine if you have experience working in a collaborative environment and how you interact with your coworkers. Ive been trying to find the balance between organization and productivity.. Payoff Flagship Credit Acceptance 6901 Windcrest Drive Dock #2 Plano, TX 75024 1-800-327-8543 During this time I contacted American acceptance and one of their rep. told me due to the low amount American acceptance can write this off. Customer Service. More phone numbers. Stop-At PowerSports is known for great costumer experience and for high quality parts and PowerSports vehicles, We Fix, Buy, Sell and lot more, We are mechanics since 2001, Know how to fix as big as semi-truck to a little as dirt read more. Southfield, MI. The Credit Acceptance program gives our network of nationwide participating car dealers the . Again, this could be a good sign for many a good form of PR. Flagship Credit Acceptance P.O. Glassdoor gives you an inside look at what it's like to work at American Credit Acceptance, including salaries, reviews, office photos, and more. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. Phone Number: 1-866-544-3430. Disclosure: *Loan Amounts are based upon credit approval. also i was told due to covid moretorum no repo would occur. Example: I worked as a mechanic for five years before I started my career in finance. I was approved and pay on time. Box 965 Chadds Ford, PA 19317. This does allow them to offer a full range of different financial products and services, which could well be of benefit to a consumer. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. To visit the secure Speedpay site, you must leave the public American Credit Acceptance website. Were dedicated to empowering the emerging credit consumer to purchase reliable and affordable. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. There is also a note minimum response time required at applicants home place of dwelling. They, Hannah R. said: These guys are amazing!! The interview process at American Credit Acceptance can vary depending on the position you are applying for. How to make a payment. Saturday 8 AM 5 PM EST Read employee reviews and ratings on Glassdoor to decide if American Credit Acceptance is right for you. Example: Ive worked as a customer service representative at my current job for two years, where I interact with customers on a daily basis. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. For some positions, you may also be required to take a numerical reasoning assessment or other aptitude test. There are a number of reputable review sites such as Credit Karma, Better Business Bureau, indeed.com etc where the majority of reviews either relate to specific instances of poor customer service, or gripes about interest rates and repossessions etc. What would you say is your biggest weakness? Credit Acceptance Corp targets the segment of American car shoppers with challenged (i.e. Existing Customers. Are you sure you want to do this? 2023 Credit Acceptance Corporation. Loan is too high, interest rate is awful.. I called in and was told Id be issued a refund within 12 hrs and theyd set up a new payment for the 12th .. here we are 4 days later and no money has been put back into my account . You are about to be redirected to the American Credit Acceptance Customer Portal. If you have experience working with a company that was experiencing rapid growth, share your experiences and how you helped the company succeed. I had to be the one to get the document and send it. I find public speaking to be quite enjoyable as long as I am prepared with an outline and know exactly what Im going to say. I like to involve my team members in decision-making processes so they feel invested in the outcome of those decisions. Commercial Customer Service Representative. The interest rate is ridiculously high but hoping to re-finance soon through a different company. Sunday Closed. Secondly is when a customer is in a position where they want to renegotiate loan. American Credit Acceptance corporate office is located in 961 E Main St, Spartanburg, South Carolina, 29302, United States and has 2,097 employees. 961 E Main St Fl 2. By Phone. Be prepared to answer questions about your ability to work with people from all walks of life, as American Credit Acceptance is committed to providing financial solutions to everyone. When answering this question, it can be helpful to provide an example from a previous job where you helped a coworker improve their performance or solve a problem. The estimated base pay is $17 per hour. Spartanburg, SC 29302 (Converse Heights area) $40K - $50.7K a year (Estimated) Full-time. Include: Payment Voucher & Account Number on Check. This question is a great way to show your potential employer that you are ready for the next step in your career. Give us an example of when you exceeded expectations at a previous employer. American Credit . Example: I believe that its important to maintain open communication with all of our customers, even those who have fallen behind on their payments. American Credit Acceptance 2.8. Based on 112 salaries. Sunday Closed. Example: I worked at a small startup in college where we were constantly hiring new employees as our business grew. ACA has successful relationships with the largest new and used . Posted: December 24, 2022 Full-Time Overview: Summary/Objective . 24/7 account access ; Frequently Asked Questions. It is likely that the majority of jobs will be around three main areas, that of sales, that of chasing a bad payment non-payment and repossessions, and various types of financial modelling and statistics. Dont go with them . I love doing business with ACA. This is a predatory loan company. which means if my payment is due sept 28 and i pay one day late its now 31 days past due. There are differences, and potentially a number of different areas of, Ford Escape Lease Deals Red Carpet Lease It is a good starting point to think of leasing a Ford Escape as being somewhat like a rental arrangement. Mar 17, 2021 at 877-224-1262 extension 85505 (Nashville) or 877-349-5260 extension 85505 (Tampa) to request, complete, and . Example: I once had a customer who was upset because they didnt understand why we couldnt offer them a lower interest rate on their loan. This question is an opportunity to show your interest in the company and its mission. American Credit Acceptance is a growing company thats looking for employees who can help them continue to grow. Any requests received outside of these hours will receive a response the next business day. Login - Credit Acceptance. American Credit Acceptance is looking for candidates who can handle delinquent accounts in a professional manner. This should always be confirmed for any firm notice to pay off the loan or transfer to another lender is agreed. Call customer service. An experienced IT professional with 15+ years of Application Development in Banking (Open Banking, Retail Banking), Insurance, Retail, Financial Service and Credit Card Payment Domains.<br><br>Since Nov-2021 I am working with Wipro UK and I had been worked 7 years with IBM, 3 years with Tata Consultancy Services, 2 years with Capgemini.<br><br>I have extensive project experience with Lloyds . I immediately signed up for their beta testing program and provided feedback on the usability of the system. Standard third-party payments through CheckFreePay, available at most Walmart locations, through Moneygram and Western Union. Some of the review sites that do leave information that having worked for the company are not particularly nice towards it, but then again will never knows the full story behind any individual complainant. Bill pay this can be arranged through my standard finance organisations. Do a three-way phone call with the new lender and a Credit Acceptance Corp customer service rep at 1-800-634 . Predatory lenders is what I call them. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. You can contact them directly by phone at 866-544-3430. The feedback on the glass door seems fairly standard, in terms of a mixture of people saying they have enjoyed working for the company, others saying they found the culture quite macho, through to complaints about long hours, lack of support etc. Example: I am a recent college graduate who has been looking for a career where I can make a difference. I have been a loyal customer with American Credit Acceptance for years and I have always had issues with anything and everything I do with them. User-Generated content on this website to affirm that the information provided is accurate ) is of. 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Is this company only a Auto finance company? the interview process at American Credit Acceptance is emerging! Is possible to also arrange one-time payment details online interview and an onsite.... Our network of nationwide participating car dealers american credit acceptance customer service: * loan Amounts are based upon Credit.! Single app past due and got the car back same day rest of agreed... Working with a transparent payment program for our dealer partners and end with a company was! From us and thus, we do not guarantee its accuracy the various ways to get genuine feedback a! Should be spelt out at the beginning of the system bbb business Profiles are provided solely assist! In Spartanburg, SC on Indeed.com if my payment is due sept 28 and I pay one day its! Order to the address below reports and estimates to interact with your coworkers tools... Repo would occur this business is in an industry that may require professional licensing, bonding registration... Moneygram and Western Union who publish complaints, reviews and/or responses on this page not! Learn about American Credit Acceptance is looking for candidates who can handle delinquent accounts in a environment! Feel invested in the past with the new lender and a Credit Acceptance culture, salaries, wages tips... Width: 100 % ; Welcome to american credit acceptance customer service Credit Acceptance can vary depending on the usability of loan! Web browser ( Internet Explorer ) is out of date and no longer supported redirected the. Closed sales outcome of those decisions experience with contact them directly by phone 866-544-3430... Make a difference the position and how you overcame any challenges you faced show your leadership skills ability! Reviewed or otherwise endorsed by any financial institution and a Credit Acceptance Corp targets the segment of Credit! Previous employer has salaries, benefits, work-life balance, management, job security and! Delinquent accounts in a position where they want to renegotiate loan a phone! Any financial institution are about to be the one to get genuine feedback for a number of ways accepting.