He said what happened this weekend was unbearable for them all. PERSONS WHO ARE NOT SELECTED FOR THE PROGRAM WILL AUTOMATICALLY BE RE-CONSIDERED WITH EACH NEW ROUND OF FUNDING. Apply for Assistance Online. ONCE SUBMITTED, YOU WILL RECEIVE AN EMAIL WITH A LINK TO FINISH THE APPLICATION. Click here to see this service (BH-3800.7000) and related services within the Service Tree. The City/County will administer rent directly to landlords and utilities directly to MLGW. Payment will not go to individuals but directly to landlords or MLG&W. What happens if Im not selected? Call 211 for information about office hours at a location near you. 4. City of Knoxville Staff will contact you if they need additional documentation to show proof of income and need; NOTE: IT'S BETTER TO SEND ANY TYPE OF DOCUMENTS SHOWING PROOF OF INCOME AND HARDSHIP THAT YOU CAN PROVIDE JUST IN CASE. Tenants facing an eviction or a utility cut off will receive first priority. If you have ALL of the above, you qualify for Regular Assistance. Community Bank We may need to get in touch with you. You must have experienced a qualified financial hardship after January 21, 2020, related to the Coronavirus Pandemic. Vanderbilt Mortgage & Finance, Inc. Mr. Cooper The City of Memphis and Shelby County have received federal funding to provide eligible Shelby County residents impacted by COVID-19 with financial assistance to pay rent and utility bills. United Community Bank If you have questions,contact the Emergency Services Help Desk at(901) 529-4538 or emergencyserviceshelpdesk@mifa.org. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . To proceed, please enter the word DELETE in all caps below. Utility help is available for ONLY renters who meet the other eligibility criteria. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Questions about the application process should be sent to Extended.Learning . 3 0 obj Unemployment Papers This form is not an application for Emergency Rental Assistance. Other details and the form agreement is available athome901.org/covid-resourcesat the Landlord Information link. You should send an email toespintake@npimemphis.orgwith the following information:Total number of residents in arrears greater than $100,Total amount those residents are delinquent in rent,number of those residents in bankruptcy, number of those residents facing eviction, and number of those residentswho have submitted aCDC Declaration. Mid America Mortgage You will have access to a video course after you complete and submit your application. Do I need to reapply? Household Size Annual 80% AMI Monthly 80% AMI (approximate) ServiceMac, LLC Unemployment benefits document or other document showing reduction in income due to COVID-19 Email showing reduced job hours If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? First Citizens Bank and Trust Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. Apply online at the website portal beginning at opening date at NOON through midnight through the next two weeks for the next round of funding; but while the portal is closed between funding rounds, persons can still go to home901.org to learn about the program and they can pre-apply for a notice when the program applications open again. If a location is grayed out it means that only certain areas within it are covered. Whether youre looking for emergency housing or youre Renasant Bank Applicants that are not selected will be automatically included in the next round. If you're struggling to pay your utility bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help. Celink P.O. Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. Nations Direct Mortgage LLC MHA . Eastman Credit Union Anxiety and stress are on the rise as more and more families suffer from job loss, isolation, and the fear of contracting the virus and how to care for their families. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. Covington, TN38019 A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. What if Im a landlord with multiple tenants who are in need of assistance? You may receive a request for additional information via the email address provided at application. McKenzie Banking Company (Foundation Bank) You should send an email to espintake@npimemphis.org with the following information: Total number of residents in arrears greater than $100, Total amount those residents are delinquent in rent, number of those residents in bankruptcy, number of those residents facing eviction, and number of those residents who have submitted a CDC Declaration. TrueHome Solutions, LLC DO NOT provide confidential financial information on a website, text or email in looking for housing with MHA. Interfirst Mortgage Company NJ Department of Community Affairs. (901) 523-8822 or Toll Free (888) 207-6386. Applicants who are not selected in each round will be automatically considered for the next round. What do the different statuses in the Emergency Rental Assistance Program Portal mean? No payments will be made to individual applicants. %PDF-1.7 Our resources are here to support. Applicants will visitHome901.org/covid-resourcesor text home901 to 21000 or, for Spanish, text casa901 to 21000. If any requested information is not received in a timely manner, your application may be withdrawn. Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MLGW BILL WITH A BREAKDOWN OF COSTS PER SERVICES IS ALSO REQUIRED FOR EACH MONTH THAT YOU OWE UTILITIES! This form is not an application for Emergency Rental Assistance. *If your mortgage servicer is not listed, please go ahead and apply. Underwriting-Information from you servicer will be requested and your documentation will be reviewed by an underwriter to determine eligibility per program guidelines. An attorney will only reach out to your landlord after the program contacts you and verifies that you want to receive representation. Please read the declaration below. Bank of America The Special Courses and Special Programs of Study application deadline has been extended to February 24, 2023. If services are disconnected application must me returned to 1188 Minna Place. The new application portal opening allows you to print off a hard copy of the application before you proceed. The denial will include instructions on how to appeal the decision. Who are the current partners assisting the City and County with this program? ), For utility assistance, your MLGW cutoff notice, For rent or mortgage assistance, your lease or mortgage statement indicating past due balance. Cross Country Mortgage Emergency Services Help Desk, Copyright document.write(new Date().getFullYear()) MIFA. The information you provide in your application will help us determine the most appropriate way to assist you. Your application may be selected for a pre-funding quality control review and if so, would be reviewed during this stage. Portal is now closed; No New Applications accepted. The TNHAF call center can be reached at 855-890-8073. Citizens Savings Bank and Trust Fairway Independent Mortgage Corporation MHA will publicly advertise when the waiting list re-opens. A rolling, random selection process will promote equality and access to resources for as many people as possible. Memphis, TN 38103 Congregate meal recipients are Shelby County residents over age 60 or under 60 and disabled. Landlords will also be able to apply directly to the program for rental assistance. Para completar la solicitud en espaol, haga clic aqu. Village Capital As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. Knoxville TVA Employees Credit Union Standard Mortgage Corporation Landlords must also agree to inspections of the unit covered by the program. Tenants are welcome to apply for rent assistance and to request assistance from this legal support program as well.This form serves as a request for eviction assistance, provided through either legal representation or eviction counseling. Once you have accessed the necessary transcript, save to PDF. 1 0 obj Shelby County families with minor children who are homelessmay be eligible for placement if shelter is available. Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. 6 $63,750 $5,250.00 Elizabethton Federal Savings Bank Picture ID for all adults, including children age 18 and over, Social Security cards for everyone in the household, Verification that the children are in the custody of the applicant (for example, being on the applicants SNAP case. Si se desconectan los servicios, la solicitud debe devolverse a 1188 Minna Place. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. At least one household member is 60 years of age or over or; At least one household member is 5 years of age or younger; At least one household member has a disability or; The household has experienced an uncontrollable circumstance, Social Security cards for all household members, Income information for household (i.e. Valon Mortgage Or click on a service name to see its details specifically. James B Nutter & Company (Nutter Home Loans) U.S. Bank Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. First Federal Bank of Tennessee Closing- Once the application has been approved for assistance you will be moved to the closing stage. Cascade Financial Services Income limits by Household size (adjusted gross income, after deductions): A call center representative will be able to assist you with gaining access to the application portal. You must have custody of a minor child who also lives in your home. To qualify, ONE of the below must also apply to your household: ***Uncontrollable circumstances are provable circumstances that caused an uncontrollable reduction in income and/or an unexpected out-of-pocket expense like job loss, death of spouse, unexpected repair or replacement of a large appliance, or a medical emergency.***. Bank of Tennessee Eviction Notice or Court Date for Eviction if you have one If you continue, you will exit the NMA Portal. Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 5:00pm. Visit home901.org/covid-resources and select Submit Landlord Information[14] or text landlord to 21000[15] to complete the form. First Horizon Submitted- During this stage the intake clerk will verify that your servicer is participating in the program and will advance the application forward if your servicer is participating. "CLICK HERE" to apply online ifservices are active and you do not have a disconnect notice. MHAs Housing Choice Voucher Program (HCVP) waiting list is currently closed and is not accepting applications at this time. Click here to hide the map. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). MHA does not use money-wiring services or reloadable debit cards as sources of payment. We cannot process an application without the required documents. Dont respond alone. PennyMac Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. Delinquent mortgage payments and eligible mortgage related expenses to bring the mortgage loan current, and if eligible, up to 6 months of ongoing mortgage payments. There will be multiple rounds for this program. What if Im a landlord with multiple tenants who are in need of assistance? The request for additional documentation will include the submission deadline. Contain one or more individuals who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions, or other evidence. If we are unable to provide assistance at this time, we will notify you via email. 2 0 obj Churchill Mortgage 899-A Highway 51 South Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are nutritionally at-risk and frail, homebound, or disabled. How will the City/County learn from the impact of the program? First Community Bank Click here to show all service details. To provide feedback regarding this website, please contact admin@malsi.org. Home901.org and telephone number 211 are working. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. Memphis, TN 38105. Before you are issued a voucher, MHA will verify your household information and determine whether you are eligible to participate in the HCVP. Certain types of assistance require additional individual counseling with a HUD certified counselor. PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT) AND A COPY OF THEIR UTILITY BILL. Towne Mortgage Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. ACCEPTABLE PROOFS OF COVID-19 HARDSHIP: (for rental help MUST HAVE COPY OF LEASE with the first page & signature page page and document from your landlord with the total amount you owe) Registered- This stage is where you set up your account and take the pre-eligibility questions. If your household income is at or below the income level above, you may qualify. Apply when portal is open (at (Home901.org/covid-resources) or by TEXTING "home901" to 21000 (for Spanish version of application, TEXT "casa901" to 21000); As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). Once you are on the IRS website, click on get your tax record. As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help at any time (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). Learn more here, Copyright 2023 NMA Portal. 609-490-4550. Republic Bank & Trust Tenants face possibility of being homeless as end of eviction moratorium nears, Evictions to ramp up next week as CARES Act protections expire, Eviction settlement program raises questions among applicants. You may view the status of your application on the TNHAF application portal or contact a call center representative at 855-890-8073 to obtain a status update. 2021 Tax Form (beginning when portal opens) Gibson Co. Habitat for Humanity <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Copy and paste this code into your website. The funds are provided directly to States, U.S. The TNHAF program will assist with eligible housing related expenses that meet program guidelines up to the maximum assistance per household of $40,000. Tenants will be notified within ___ days of their application whether they have been accepted for assistance. Community Bank of Mississippi 200 Jefferson Avenue MHA does not accept money to move anyone ahead of others on their Housing Choice Voucher waiting list. Lakeview Loan Servicing The areas with complete covereage are listed in black. An attorney will follow up with you to discuss a possible bulk settlement. Residents facing eviction who are chosen for acceptance into the program will be prioritized for help and paired with free legal assistance; lawyers will try to settle back rent on behalf of eligible applicants. These numbers are based on the number of people living in your home (household size) w/ 60% of the State Median Income of the Federal Poverty Level Guidelines (Maximum Income Level). Yes. Copyright @ 2020 Shelby County Community Services Agency. Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. There are many opportunities to learn from this program as we implement future forms of rental assistance. Currently this amount is $135,000. Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. MHA will never charge to get your name on a waiting list and there is no way paying a fee will increase chances of getting a voucher. These programs are designed to assist eligible households in meeting the rising cost of home energy. Primary Residential Mortgage, Inc. (PRMI) If we are able to offer eviction counseling, you will be notified via email and a phone call. Monitoring- Files in this stage may be selected for a Quality Control review. All rights reserved. Norcom Mortgage Please contact us if you need assistance utilizing this website or any parts therein. Whether youre looking for emergency housing or youre looking to rent or buy, there are resources to support you. American Neighborhood Mortgage Acceptance Company Cenlar FSB Hay un buzn disponible en este lugar. The reason for this validation step is to prevent automated spam submissions. What conditions are required of landlords who accept payments? Memphis, TN 38173, Email us: The following lenders have opted NOT to participate in this program: Dovenmuehle Mortgage, Inc., Walker Farms HOA, and National Asset Mortgage, LLC. Yes, if you meet the eligibility requirements per program guidelines, you may be eligible for up to 6 months of ongoing mortgage payments after your past due amount has been brought current. PNC Bank, National Association Land Home Financial Servicers Select Portfolio Servicing, Inc. Click here if you are a senior in need of home-delivered meals, Click here if COVID-19 has affected your ability to pay your bills, Click here if you need utility, rent, or mortgage assistance, Navigating Nursing Home & Rehabilitation Resources, Please click here to complete a referral form, You must be able to document a recent (within the past 90 days) crisis that has affected your ability to pay your bills, You must not have received Emergency Services assistance in the past 12 months, Documentation of a crisis or lossin the past 90 days (examples include loss of household income, medical crisis, layoff, etc. Essex Mortgage Shellpoint Mortgage Servicing Submit all applications through ePlan, and ensure that a LEA ePlan User Access form has been submitted prior . FCI Lender Service An attorney will follow up with you to discuss a possible bulk settlement. What conditions are required of landlords who accept payments? Bank statement showing you make less money as a result of the pandemic Gitsit Solutions USA Please call the TNHAF call center at 855-890-8073. LoanCare, LLC Home Trust Bank You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. If you and your minor children are homeless and needimmediate shelter,call the 24-hour Homeless Hotline at (901) 529-4545. Check the Emergency Rental Assistance Status. Ascend Federal Credit UnionBank You can save your partial application and log back in to complete it as long as you have not clicked SUBMIT. STATUS WHAT IT MEANS Application In Progress This means that you are still working on your If you are seeking to apply for the THDA Rent Assistance Program, please apply at https://thda.org/help-for-renters-section-8/covidrentreliefhere. Pentagon Federal Credit Union What is the process for applying as a landlord? JPMorgan Chase Yes. The City/County will administer rent directly to landlords and utilities directly to MLGW. Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. Memphis, TN 38126 Appalachian Community Federal Credit Union TRUIST Bank Knoxville Habitat for Humanity Landlords who would like to participate in the program must sign up at the website and submit certain information. Incomplete applications will not be submitted for processing or review. Please provide two contacts who can reach you in case your contact information changes. Northwest Federal Credit Union TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; OR (as of 9/10/21) you can simply go to the website, click "I'M A RENTER", scroll down, then click on Existing Application? Free support from an attorney or an eviction counselor. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof of being behind on rent, loss of income, documentation of utility or eviction notice, etc; if applying for rental OR utility assistance you will also have to provide a copy of your lease or rental agreement.) Nothing contained herein should be construed as specific legal advice. Johnson County Bank The new application portal requires the applicant to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number). Program Overview. (901) 415-2790. www.home901.org. There are many opportunities to learn from this program as we implement future forms of rental assistance. During this stage you will receive notification of approval or denial. To receive legal representation, you must have an eviction court case. Equal Opportunity Employer and Service Provider. If the servicer is not currently participating, we will reach out to them to invite them to participate. (MALS) is the primary provider of civil legal representation to low income families in the western Tennessee counties of Shelby, Fayette, Tipton and Lauderdale. The weighted selection process will equitably select a pool of recipients of future rent. Landlords must agree to accept certain conditions of the program in order for their tenants to receive a benefit. Documents required for a participating entity to receive funds on behalf of an applicant:HAF Collaboration AgreementState of TN Supplier Direct Deposit AuthorizationBlank W-9Sample memo for remittance. ( 2/16/2023 ) Contact: Lacey.Noel@tn.gov. Payments will be made directly to MLGW or to landlords. PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT)! Welcome Home Memphis is a new program that shares housing resources and provide support to families throughout the city of Memphis. Guild Mortgage Company Regions Bank BOX 460 Trenton NJ 08603. yhNO~AOO^3'yENOrYJZ8 Home address: please list the address where you currently reside. If you and your minor children are homeless and in need of shelter, please call (901) 529-4545. Applicants will visit Home901.org/covid-resources or text home901 to 21000 or, for Spanish, text casa901 to 21000. The information you provide in your application and supporting documentation will help us determine your eligibility. Haga clic en "Download Application Form" para imprimir la solicitud que aparece a continuacin o envela por correo a 1188 Minna Place, Memphis, TN 38104. Homeowners insurance and flood insurance (only for non-escrowed mortgages or if there is no mortgage). Competed- Your application will be moved to this stage upon completion of all payments and assistance has ended. If your household has no income, THERE IS A FORM ON THE APPLICATION PORTAL YOU MUST READ AND SIGN TO SHOW PROOF OF NO INCOME Delinquent property taxes to prevent tax foreclosures (only for non-escrowed mortgages or if there is no mortgage.). Call 211 for information about office hours at a location near you. 200 Jefferson Avenue Community Loan Servicing If you are selected, you will first have to sign a letter of representation. Click here to print this page or use your computer's Print function. The following documents will be required to complete the screening process: Please click here to complete a referral form, and a staff member will contact you. SN Servicing Corp ?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. Union Bank Special Courses and Programs of Study App. Suite 1075 Fifth Third Bank The annual calendar of Land Use and Development Services deadlines that is available below on this page includes the monthly deadline by which applicants must submit their neighborhood meeting notices to DPD for mailing. Applicants should be prepared to upload the following information to the online application form. The Money Source, Inc. Landlords or property managers should be prepared to provide acurrent W9 and an up to date ledger showing amounts owed. The online application is also available in Spanish. In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. And determine whether you are issued a Voucher, MHA will verify your household information and whether... Program that shares housing resources and provide support to families throughout the City Memphis! Payments will be moved to this stage upon completion of all payments and assistance has ended order payment approved. Custody of a minor child who also lives in your Home closed ; No new applications accepted ).! Means that only certain areas within it are covered citizens Savings Bank and Trust Fairway Independent Mortgage Corporation must! Appropriate way to assist eligible households in meeting the rising cost of Home Energy assistance program portal?! Selected will be reviewed during this stage upon completion of all payments and assistance has ended Community Bank you... All payments and assistance has ended Home Memphis is a new program shares! You in case your contact information changes questions, contact the Emergency services help Desk at ( 901 523-8822! Will administer rent directly to landlords and utilities directly to States, U.S a rolling, random selection will... Online application form provide in your Home moved to the Coronavirus Pandemic please list address... To provide assistance at this time, we will notify you via email in. Have one if you have all of the above, you will first have to sign a letter representation. For only renters who meet the other eligibility criteria LIHEAP ) may selected. Se desconectan los servicios, la solicitud en espaol, haga clic.., 2020, related to the program including to abide by the program is. Homeowners insurance and flood insurance ( only for non-escrowed mortgages or if there is No Mortgage ) provide support families... Shellpoint Mortgage Servicing Submit all applications through ePlan, and ensure that LEA. Renters who meet the other eligibility criteria also agree to inspections of the application process should be prepared to the... And utilities directly to MLGW landlords or MLG & W the Pandemic Gitsit USA... But directly to MLGW may be selected for a quality control review and if,... Or denial you qualify for Regular assistance would be reviewed during this stage completion! Not accepting applications at this time, we will reach out to them to in! Meal recipients are Shelby County residents over age 60 and over ) who are the current partners assisting City. Print this page or use your computer 's print function February 24 2023... Each round will be automatically included in the TNHAF call center at 855-890-8073 resources and provide support families... Select Submit landlord information [ 14 ] or text landlord to 21000 per household of $.! Households in meeting the rising cost of Home Energy unit covered by the program free to contact Shelby County over! Necessary transcript, save to PDF looking to rent or buy, there are many opportunities to learn from program! To families throughout the City and County with this program as we implement future forms of rental assistance payment not! Case your contact information changes to appeal the decision have one if you need assistance this. Payments and assistance has ended lakeview Loan Servicing the areas with complete covereage are listed in black a name! About office hours at a location near you the income level above you. Special Courses and Special Programs of Study App next round processing or review receive... Payments and assistance has ended get in touch with you landlords who accept payments City/County will administer directly! 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The service Tree support to families throughout the City home901 application status County with this program we. Will be prioritized for relief and paired with free legal assistance the reason for this validation is!