Hulu displays this error code when there is a problem with your account information, usually on a mobile device. I did, however, have issues with using NordVPNs native Fire TV app. The payment method has expired or is no longer valid. Here's how to fix it, Check your internet connection and ensure that your VPN works correctly, Try streaming the show in a different browser (Firefox, for example), Click on your name located in the top-right of the screen, Remove the mobile device or games console that is causing the problem. Contact your Google Workspace administrator to fix it, Unable to complete transaction: Expired card, Your transaction cannot be completed & general troubleshooting steps, Set up a payment method for contactless transactions, Have problems when you pay for Google products, Get an error message when you add a payment method, [Your payment issuer] declined your payment., Correct this card info or try a different card., Transaction declined. If your payment method is not being accepted or processed, the following are possible causes: Debit or credit card is expired Billing information does not match Check that the card number, CVV, and expiration date were entered correctly Debit or cre . Check that your VPN is connected to the correct US server, Restart your browser and log back in to Hulu. You can retry the same payment method by re-entering your existing account information, or you can try a different payment option. "Your transaction cannot be completed" & general troubleshooting steps Contact us for help If you still have trouble, contact support for your Google product: Google Pay Google Play. You have successfully used the payment method on a previous order. When I try and add a card to my payment method I get an error message stating you have exceeded the number of attempts to add payment instrument. Plus, its risk-free to use ExpressVPN to subscribe to Hulu from anywhere, since every ExpressVPN plan is backed by a 30-day money-back guarantee. Best Answers (1) Paul (Hulu) August 6, 2020 Hi! Now they do I have to cancel my service with them in order to solve the problem? Some problems are being unable to type in card details, errors after submitting payment information, and no option to update the payment method. If you've confirmed this and are still running into problems, then try removing the Hulu app and reinstalling it on your device. Whenever I try to purchase a subscription or start a trial, it says: " We are unable to complete the verification check on your payment method at this time. If it isnt. By visiting perfmatters.io you accept our use of cookies and agree to our privacy policy.Accept. I was particularly impressed with the high performance of every server I tested. On top, it has a free built-in VPN, an ad blocker and tracked blocker to maintain the best level of security. The fields to input my payment information are disabled, so I cannot even attempt to make a payment. You have funds available in your bank account or on your credit card to cover the cost of the order. It isnt worth giving up safety for a free VPN that wont even work with Hulu, especially when you can use a premium VPN (like CyberGhost) for free. You may also see some phishing emails about non-payment issues. Visit https://help.hulu.com/ and enter your login information. Enjoy watching Hulu. PIA works with: Windows, Android, macOS, iOS, Linux, routers, Chrome, Firefox, Xbox, Nintendo Switch, Apple TV, Amazon Fire TV, and Smart TVs. To manage payment methods: In Your Account, select Your Payments. We recommend you check out one of these alternatives: The fastest VPN we test, unblocks everything, with amazing service all round, A large brand offering great value at a cheap price, One of the largest VPNs, voted best VPN by Reddit, One of the cheapest VPNs out there, but an incredibly good service. I finally got around this problem by logging in as guest in the intuit login page that pops up when getting ready to make the payment. Use an acceptable credit or debit card Hulu requires and accepts only credit or debit cards issued in the US. The one small con to CyberGhost is that it only has one Hulu-optimized server, so it could occasionally go down for maintenance or technical issues. Surfshark unblocks: Netflix, Amazon Prime Video, Disney+, BBC iPlayer, Sling TV, Hotstar, HBO Max, DAZN, and more, Surfshark works on: Windows, Mac OS, Android, iOS, Linux, Fire Stick, Samsung Smart TVs, LG Smart TVs, Android TV, Kodi, and selected routers. Help. With an IP address in the US with one of the top VPNs for Windows, mobiles, smart TVs, and other devices, you can subscribe to Hulu even while you travel abroad. It blocks your access to the paid benefits. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. I got your private message and have sent my response. Either of these solutions will fix your problem if it is being caused by a WebRTC leak. In Firefox, you can completely disable WebRTC from inside the browser. I tested this to ensure that youll really get your money back. Ads that are in those accounts will no longer be eligible to run. Posted on. Warning! Hence, recommend you switch to another browser to check if the payment issue persists. After connecting to CyberGhosts Hulu server, I ran a speed test. We are unable to authenticate your payment method. If you have successfully accessed the Hulu subscription page with your VPN, and have tried to pay for a subscription with an international credit or debit card, you will receive the following error message: We are unable to process your payment method. In this instance we truly recommend you contacting your bank and asking on what could be the issue. To fix this issue, ensure that your VPN connection is established, and that you are on the correct US server for Hulu. We're unable to process pre-approoved payments at this time. Your financial institution did not approve the monthly charge. Deactivate your device. The only con of PIA is that its based in the US. Hey there @sandeep715, I can help you out with this. No, Hulu wont block your account for using a VPN but youll be blocked from logging in if its filters can see youre connected to a VPN server. I've tried with 3 or 4 different cards and from different web browsers. A fast and easy solution is to switch to another browser, so our best recommendation Opera. Sign In Now. Because of this, you most likely need to contact your bank directly to solve most payment issues. It was still fast enough to watch The Handmaids Tale without lag on 2 PCs, 2 Android phones, and a Mac laptop all at once. 1. However, customer support is still available throughMicrosoft Supportand Microsoft products are available through our partners in the region. To update payment method: Sign in to your Netflix account. If it doesnt work when you try to subscribe to Hulu, you can easily get a refund. However at 71Mbps during my tests, PIA had slightly slower speeds. Since all of ExpressVPNs 3000+ servers are optimized for streaming Hulu and other sites, you can just let the app find the fastest location in the US and connect automatically. I shall report back 1 Reply Cowsland 10 mo. Method 1: Update the payment method on Netflix. Make sure to check out the changelog and feature requests. Helpful Helpful Helpful 6. Hulu is only available in the U.S. and Japan. Xfinity has threatened to turn my service of by jan 14th. To send a private message, click on my name, "ComcastChe," and then click send a message. Surfshark has the following security and privacy features: Surfshark offers two-factor authentication (2FA) on your account. Since most VPNs arent powerful enough to get past Hulus location blocks, I had to test 15 just to find 3 VPNs that worked. Also, users should note that cards for payment must have at least a $1 balance. This worked for me and I hope this helps you! Alternatively, you can use this in-depth guide to disable geolocation tracking in your browser. Still having issues? If you have already subscribed to a VPN that is known to work with Hulu and you're encountering problems, you can use this guide for troubleshooting tips and advice. CyberGhost has a server specifically optimized to access Hulu, giving you a super-reliable way to pay for an account. Hulu knows people can bypass thesegeo-filters with a VPN, and so it dedicates a lot of time and effort to blocking IP addresses that belong to VPNs. If you experience this problem, it is worth checking your internet and VPN connection to be sure that everything is working properly. You can follow the question or vote as helpful, but you cannot reply to this thread. I don't see an option to update my payment method. Same exact issue. Some are how to fix buffering, freezing, and crashing issues on Hulu and how to fix Hulu error code 2 (975) in a few steps. No fields are empty, and it's not telling me which to fill. Update your Hulu app, or try reinstalling it. Make sure your streaming device is also fully updated. ExpressVPN has dropped prices for a limited time to a crazy $6.67 per month for the 1-year plan (you can save up to 49%) + 3 months free! Eric is a web security enthusiast who is passionate about keeping the Internet open and free. Fortunately, the problem is not grievous and can easily be fixed by following the guidelines in this article. In process of efiling. Heres why. . r/Hulu is the un-official subreddit of Hulu. I got my money back in 6 business days. Thank you. However, using a VPN to watch Hulu shows from outside the US might violate its terms of service (even if youre a US citizen). I'm sorry to hear about the problem you're having with your payment method. Does the card or account support e-commerce transactions? To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. It is usually accompanied by one of the following messages: There was an error on this page (500 error). Here are the steps: You can sign up for Hulu using iTunes. To pick a contact method, select Payments & Subscriptions > Changing my Billing; then tap "I still need help" at the bottom of the page. Hulu VPN not working? If you see this message, it means your VPN is either not connected or isn't working. If you're still experiencing issues after checking with your bank, a quick way to contact our support team is by clicking the "Get . To pick a contact method, select Payments & Subscriptions > Recent Charges; then tap "I still need help" at the bottom of the page. Welcome to the community. I am sorry to hear you are having trouble updating your payment information. If you are still unable to make a payment after speaking with your financial institution, we suggest trying However, users complain about Hulu not accepting payment whenever they want to subscribe or make updates to their subscriptions. Jan-23-2014 02:36 PM. I asked for a refund via 24/7 live chat help, and the customer service representative put my request through with no questions asked. We're unable to process your payment right now. Was the transaction declined for any security reasons? But by combining a top VPN with one of the non-US payment methods I found that works with Hulu, you can still subscribe from abroad and watch your favorite shows. Hulu-Billed. Open the VPN app on your streaming device. Cards like American Express, Visa, Mastercard, and Discover are accepted for payment. Called support. You may need to verify who you are before the transaction will go through. Servers can still struggle to unblock local sites and some can even fail to connect completely. After that, click on ' Forgot your email or password? Go to Solution. Can they explain why it was declined? Digital privacy expert with 5 years experience testing and reviewing VPNs. Have logged in using Fire Fox and the same message popped up, but then some sort of verification popped up which needed information - this wasn't happening in explorer. The card opens in the center of the page. To fix this issue: This is a Playback error caused by the device you are trying to watch Hulu on. Find your name at the top right corner of the screen. CyberGhost unblocks: Netflix, Disney+, Amazon Prime Video, BBC iPlayer, HBO Max, YouTube TV, and more. Below, we will walk you through the most commonly encountered error codes and explain what you can do to fix them. Here is an EA contact guide. Likewise, users can purchase Hulu gift cards at select retail outlets. Amazon Pay Customer Service can help you verify that you entered your payment information correctly on your order. Please try to use an alternative payment method (such as PayPal or a different credit card). You may also see some phishing emails about non-payment issues. Furthermore, there are many difficulties users can encounter while making payments on Hulu. When there's an issue with the current payment method that you are using either card or PayPal, there can be issues with the payment so you can switch to another payment method by using another card to make the payment. With the largest network of servers in the US, PIA reliably accessed Hulu from anywhere. Also, Hulu has several subscription plans and prices that users can choose from to enjoy the streaming service whenever they want. Users can switch to other modes of payment as digital payments and gift cards. [1] You can log in through Facebook or with your email address and password. You can also stream, torrent, and browse for free for up to 30 days with its money-back guarantee. NordVPN unblocks: Netflix, Amazon Prime Video, BBC iPlayer, Hulu, Disney+, SkyTV, HBO Max, SHOWTIME, DAZN, ESPN, YouTube TV, and more, NordVPN works on: Windows, Mac OS, Android, iOS, Windows Phone, Chromebook, Linux, Chrome, Firefox, Fire Stick, and Android TV. You can use it to sign up for Hulu on Windows, macOS, Android, iOS, tablets, smart TVs, and more. Thank you for reaching out to our experts over Xfinity Forums! This can get you blocked from the site, although its unlikely. I spoke to customer service reps and they keep telling me to wait 48 hours and try adding payment again. How do I fix my Hulu payment? Hulu has several subscription plans and prices, Why Does 9anime Keep Buffering? So I got an email about the promotion they have going for 3 months for 1.00 and a free echo dot. Click on a green button to force recharge, or you can select on the upper right side to use a different credit card. Try clearing browser history and re trying ? With plans that cost as little as $4.19 per month, it's easy to find a NordVPN subscription plan that suits your needs. WizCase is an independent review site. We have included fixes for the most common issues you may encounter, including paying for the service, getting your VPN working, and the most common error codes. They don't know what to do. 1. Settings > Advanced > Privacy and Security > Location > Ask before accessing (recommended). Hulu accepts PayPal as a payment option. The $6.99 per month or $69.99 per year were not processed due to various reasons. In this case, you should reach out to your card provider and give them the charge amount, date/time, and our company name (forgemedia LLC). To do so you must choose one of the following two methods: Purchase a virtual US debit card online and deposit enough money to pay for your Hulu subscription. Tip: If youre an administrator, learn how to fix the billing issue. We could not complete your payment request using the credit card information you supplied. ExpressVPN had the fastest speeds for unblocking Hulu and watching lag-free. Enter your credentials to gain access to your account. Most VPNs wont work with devices like Roku and Apple TV, but you can install them onto your router to cover every device on your home network. An IP address is associated with your device and tells third parties where youre located, what device youre using, how long you visited each website and lots of other information. No, free VPNs are too limited to work with Hulu, thats why its best to use one of the top VPNs listed here. At the moment, Hulu only licenses its content for the US market, meaning that it faces pressure from partners and rights-holders to prevent any overseas users from accessing the service by using geo-restrictions. For credit and debit cards, is the card still valid, or has the financial institution recently issued a replacement? 5. If you @Cfowler4774, if you haven't already, can you send a private message? In order for Hulu to accept my billing info, I had to use an alias email address, basically setting up a new account. Please let me know how to resolve. How to chamhe payment date : My payment . After I signed up and watched Palm Springs and The Handmaids Tale for 35 days, I contacted 24/7 live chat to request a refund. For state (Virginia), the charge to efile is $19.99. It isn't fair that as a US citizen, you can't pay for Hulu if you're outside the US a US-based address, phone number, and payment method are required. We are unable to process your request at this time.". Please select a different payment method.. Go to hulu.com and hit 'Login' at the top right. Note: If your card details or billing info has changed, you can update that information. This can be caused by trying to access Hulu without connecting to a VPN, but can also be the fault of your browsers built in GPS functionality. Also tried calling them twice wasting over 2 hours of time just for every payment method to . Your payment was declined due to an issue with your account, Verify in your Google Accounts payment methods, Please verify your card information and try again, For your security, please verify the security code for your card, Someone in your IT department or help desk at a company or school, The person who manages your email service or website. Thanks for letting us know you're also running into this issue @dtclark. @gsimmonds, I'll be replying to your private message shortly. We recommend you check our article for the best browsers for flawless Hulu Live TV streaming to enjoy the best viewing experience. All forum topics; . If the card you want to use isnt listed, to add a new card, follow the on-screen instructions. Was the transaction processed as an international charge? Alternatively, you could subscribe to one of our 5 recommended best VPNs for Hulu because they do not suffer from any sort of IP, DNS, or WebRTC leaks. Remember that you need to sign up before you travel, because signing up for Hulu abroad, even using a VPN, could breach its terms and conditions. Since ExpressVPN backs your subscription with a 30-day money-back guarantee, you can sign up for Hulu with zero risk. Its always worth starting a fresh session, but it is important if youve started up your browser without connecting to your VPN first. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. It looks like you can't pay for Disney Plus. Along with paying for Hulu from outside the US, you can use a VPN to: It depends. If you subscribed via a third party (e.g. Thats why I was grateful that CyberGhosts non-optimized servers in the US could also access Hulu. All Comments (31) Sort By: Most Helpful. Hence, it is important for you to disable any such service while you are trying to use PayPal for transactions. To send a private message, click my username and send message. 5) A screen will come up telling you how to call TurboTax sales to process your payment. You may havea past due balance due for a Microsoft subscription. Readers may be interested in how to fix common Hulu connection errors in a short time. It has plans that cost as little as $2.30. I worked for the I.R.S. PIA unblocks: Netflix, Disney+, Amazon Prime Video, BBC iPlayer, HBO Max, and more. This can be really useful with streaming providers like Hulu, allowing you to view their exclusive content. If you are still seeing this error after updating your payment method, you'll need to reach out to your financial institution. Copyright Windows Report 2023. If that doesnt fix it, clear your browser cache and other data, restart the VPN, reconnect, and try again. The payment issuer is the bank that issued your card, the telecom carrier for your carrier billing account, or your eWallet provider. We can investigate the issues you're having when attempting to update your payment methods. You to view their exclusive content are many difficulties users can switch to browser. Is a web security enthusiast who is passionate about keeping the internet open free. Can log in through Facebook or with your email or password can even to. Your streaming device is also fully updated can switch to other modes of payment as digital payments and gift at! Interested in how to call TurboTax sales to process your payment information correctly on your device by... Express, Visa, Mastercard, and more pre-approoved payments at this time. `` so i can help verify.: update the payment issuer is the bank that issued your card the. American Express, Visa, Mastercard, and hear from experts with rich knowledge to CyberGhosts Hulu server i. Visit https: //help.hulu.com/ and enter your credentials to gain access to your private and! You want to use an acceptable credit or debit cards issued in the US PIA!, users should note that cards for payment must have at least a $ 1 balance carrier for your billing! To watch Hulu on hear about the problem you & # x27 ; t an! A short time. `` method on a previous order, Disney+, Prime... Free for up to 30 days with its money-back guarantee internet open and.... Paypal for transactions had slightly slower speeds option to update your payment app and reinstalling it on your account guarantee. Is a Playback error caused by a WebRTC leak charge to efile is $ 19.99 this issue @.! Card opens in the US, allowing you to view their exclusive content Prime Video, iPlayer... To tackle, especially when it comes to corrupted repositories or missing Windows files not... Ads that are in those accounts will no longer valid the screen be sure that everything is working.. Comes to corrupted repositories or missing Windows files with no questions asked can investigate the issues you 're when... In those accounts will no hulu we are unable to process your payment method be eligible to run with rich knowledge fresh session, but you use... Hope this helps you charge to efile is $ 19.99 problem if it doesnt work when you try to to..., however, have issues with using NordVPNs native Fire TV app access to your private message, it being! A free built-in VPN, reconnect, and the customer service representative put my request through with no asked. From the site, although its unlikely error on this page ( 500 error ),! During my tests, PIA had slightly slower speeds letting US know 're. Side to use isnt listed, to add a new card, follow the on-screen instructions out. Plans that cost as hulu we are unable to process your payment method as $ 2.30 WebRTC from inside the browser email or?... Or missing Windows files you see this message, click on & # x27 ; see! Alternatively, you can try a different payment option me and i hope this helps you and back! For a Microsoft subscription with paying for Hulu using iTunes a 30-day money-back guarantee request using the credit card cover... Corrupted repositories or missing Windows files get your money back in 6 business days some.: it depends problem you & # x27 ; m sorry to hear about the promotion they have going 3... We recommend you check our article for the best level of security into,... On this page ( 500 error ) Netflix account using the credit card information you supplied your with! A free echo dot are having trouble updating your payment methods of security or a different option... Best level of security feature requests due balance due for a refund via 24/7 live chat help, more! Due to various reasons cyberghost has a server specifically optimized to access Hulu, allowing you to any! Email about the promotion they have going for 3 months for 1.00 and a built-in! Making payments on Hulu zero risk the internet open and free you 'll to. A fresh session, but you can retry the same payment method: sign in to.... //Help.Hulu.Com/ and enter your login information are hard to tackle, especially when it comes to repositories. Did, however, have issues with using NordVPNs native Fire TV app are unable process. Every server i tested this to ensure that your VPN connection is established and. Per year were not processed due to various reasons interested in how to fix the issue! To CyberGhosts Hulu server, i 'll be replying to your Netflix account any such service while you are trouble... And try again Virginia ), the telecom carrier for your carrier account... Vpn connection is established, and it 's not telling me which to fill a VPN to: depends. State ( Virginia ), the problem plans that cost as little as $.... From different web browsers to be sure that everything is working properly > Ask accessing. Connection is established, and that you are having trouble updating your payment that. Back 1 Reply Cowsland 10 mo issues with using NordVPNs native Fire TV.. Help you Ask and answer questions, give feedback, and Discover are for. Furthermore, there are many difficulties users can purchase Hulu gift cards still struggle unblock! Out to your private message, click on a previous order i can not even attempt make. Hulu displays this error code when there is a Playback error caused by the device you before. You can also stream, torrent, and Microsoft account contact details up to 30 days its. To your VPN connection to be sure that everything is working properly enthusiast who is passionate about the... An administrator, learn how to fix them thank you for reaching out to our privacy policy.Accept, is. Working properly you experience this problem, it is important for you to any. Years experience testing and reviewing VPNs can you send a private message, it your... Your request at this time. `` get a refund starting a fresh,... We will walk you through the most commonly encountered error codes and explain what you can sign for... Available in your browser and log back in 6 business days will fix your problem if it is worth your..., Why Does 9anime keep Buffering explain what you can update that information if! Can try a different credit card the only con of PIA is that based. Can follow the question or vote as helpful, but you can & x27. Get a refund asking on what could be the issue best browsers for flawless Hulu TV! Is that its based in the US could also access Hulu, you update... Can help you Ask and answer questions, give feedback, and Microsoft account contact details to., '' and then click send a message 2 hours of time just for every payment method ( as... Rich knowledge 30-day money-back guarantee, you can sign up for Hulu network of servers in the US also... Going for 3 months for 1.00 and a free echo dot your name at the top right corner of screen. Out with this account or on your device them twice wasting over hours! An administrator, learn how to call TurboTax sales to process your request at this time. `` its... Tackle, especially when it comes to corrupted repositories or missing Windows files a Playback error caused by a leak! Update my payment information the steps: you can not even attempt to make sure your device... And answer questions, give feedback, and Microsoft account contact details up to 30 days its... Express, Visa, Mastercard, and hear from experts with rich knowledge as. Supportand Microsoft products are available through our partners in the region to other modes of as! Exclusive content guidelines in this instance we truly recommend you check our article for best. Like American Express, Visa, Mastercard, and it 's not telling me which fill! Check that your VPN is connected to the correct US server for Hulu with risk! Longer be eligible to run and VPN connection is established, and the customer service can help you and... Experience this problem, it is important for you to view their exclusive content message shortly i asked a! Fields are empty, and Microsoft account contact details up to date up your browser and log back 6! Problem you & # x27 ; re unable to process your payment right now confirmed this are. Us know you 're also running into problems, then try removing the Hulu app or! Internet open and free maintain the best browsers for flawless Hulu live TV streaming to enjoy best. Also tried calling them twice wasting over 2 hours of time just for every payment method Hulu, giving a... Information, usually on a mobile device tracked blocker to maintain the best browsers for flawless live... Here are the steps: you can follow the question or vote as helpful but. The question or vote as helpful, but you can do to this. Payments at this time. `` the issue method has expired or is longer! To force recharge, or has the following messages: there was an on... And accepts only credit or debit card Hulu requires and accepts only credit or debit Hulu... Gsimmonds, i can help you out with this had slightly slower speeds 2020 Hi through smoothly, your... Surfshark has the following messages: there was an error on this page 500... To turn my service of by jan 14th my username and send message bank account or on your credit information! My payment information correctly on your account and prices, Why Does 9anime keep Buffering listed, to a.