Notethatif youve cancelled your policy since November 5th2021this may not apply. Since our last update on 30 March, we have sent out a further 31,267 return of premium cheques, which will arrive over the next few days. Welcome to MCE Live Chat! You dont need to contact us as we will contact you if we need anything. You can still take out an annual policy with us. Please note: you cant benefit from both a chargeback from your bank or credit card provider and return of premium compensation from FSCS. Forgot Username Forgot your password Register new account Need Help? Renew Now Wondering Why Insurance Prices are Rising? - If anyone is waiting to hear from us about their return of premium payment, please be assured we will contact you by email if we need more information. Renewing your policy should be quick and easy, so you can get back to your life. We continue to reach out to the last small groups of policyholders to confirm address details, so we can send out cheques. The amount we can pay is calculated by the administrator when your policy cover ceases. chargeback requests to their bank or credit card provider, premiums paid by customers to MCE Insurance Company Ltd, FSCS is aware that some policyholders of MCE have submitted chargeback requests to their bank or credit card provider, Customers who receive compensation from FSCS for their return of premium claim against MCE, but also receive some (or all) of their. Your title Your first name Your surname Your date of birth Your email address Your mobile number Secondary phone number House number or name Your postcode Look up address Address lookup not currently available, please enter details manually below. We are sorry that the renewal price was not as competitive as you would like. We'll use this to start makingreturn of premium payments to these policyholders over the next few days. Read the letter(pdf 0.1MB) theJoint Administrators sent to all motorbike policyholders on 11 Jan 2022. If youre an existing customer speak to the team on Livechat. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If youre waiting for a refund of your premium, or payment for a claim, you dont need to call us. Needed to check the no claims discount on my lapsed policy so I could get a renewal. The number provided must start 07 and be a valid UK mobile phone number. Ive just completed a simple online dialogue with MCE and it was polite and efficient. Typically, younger riders are seen as a higher risk than older riders, and newer riders are also seen as a higher risk than more experienced riders. Don't panic, we'll sort you out! Should you need any further assistance, please do not hesitate to contact us via livechat at https://www.mceinsurance.com/ or send us an email to info@mceinsurance.comThank you, Oliver. There for you when you need it! I had to contact MCE via online chat to correct my number of years on my NCB certificate. At MCE Insurance, we are proud to be an independently owned motorcycle insurance provider and we operate out of a state-of-the-art call centre in Rushden, Northamptonshire. In addition, we have now paid more than 12.75m in compensation for claims against policies. There are still many cheques that we posted that havent been paid in. Just ask! Only took a short few minutes. Create new account. MCE UK and the administrators have now emailed the last batch of policyholders, those who are not due a return of premium, to confirm this 0 amount. How FSCS fits into the financial services industry. We are working with the joint administrators to make return of premium payments as close to the date your policy. If you need anything else please feel free to contact us via live chat, phone or email.Thanks,Sean. Registered in England No.1232753. Extra level of cover available on request. Weve also now paid more than 3.16m in compensation on claims against policies (indemnity claims). work on those policies that had a change or adjustment during their term. Even guided me through it as well. MCE Insurance Company Limited (MICL), a Gibraltar-based insurance company was directed to cease underwriting new business on 05 November 2021. #14 Mini-pod: What is a temporary high balance? The broker MCE Insurance Ltd (MCE UK) based in Northamptonshire provides various administration services including claims management, to the Company under a Service Agreement. All car and van policyholdersif youve had notice that your insurance policy will end, you will need to have alternative insurance in place before that date. Hi Sofia,We are always happy to hear we have provided customers with such a great experience when contacting us.Should you need any further assistance, please do not hesitate to contact us via livechat at https://www.mceinsurance.com/ or send us an email to info@mceinsurance.comTake care, Oliver, Information provided by various external sources. You can change your cookie settings at any time. MCS accepts eChecks, debit and credit card payments. We understand that accurate pricing is important to our customers. By using the username and password to log in and access the electronic services on this website, Batches will continue to be sent out frequently. Next, well be sending out return of premium cheques for bike and scooter policyholders and the last remaining car and van policyholders. Purchase your insurance policy quickly and easily, monthly and annual payment options available. This is calculated by the administrator when your policy cover ceases. Indemnity claims - Weve now paid more than 11.1m in compensation for claims against policies. My main reason for taking away a star is with the cancellation process. MCE Insurance Ltd is authorised and regulated by the Financial Conduct Authority (FCA), under firm reference number 307832. When you add a named rider to your policy, insurers look at their riding history, claims and convictions. You can see the original Joint Administrators notification on theMCE website. Helmet and Leather Cover We will contact you directly by email if this applies, you do not need to contact us. Accounts. Hopefully, by the time you need to renew again, we will be able to offer a quote inclusive of the cover you require. We have now posted out a further 50,365 return of premium cheques (mostly motorbike and scooter policyholders), these will arrive through letterboxes during the next few days. View your insurance documents, including your declarations page and proof of insurance, from one centralized location. We will continue to update this page with the latest developments. Established in 1975, we have grown into the UK's Number One provider of motorcycle insurance, offering technical expertise and an excellent customer experience for riders across the country. Operator Melissa was great and dealt with my query efficiently and effectively. Many thanks, Oliver. Multibike, Fast Food delivery and Quadbike policies available. Have up to 5 bikes on one policy and start saving! For some reason the premium went through the roof so I insured elsewhere. Select or unselect any additional functions for this user. Hi Dave,Thank you for your 5* review! Further information can be found here: E: info@mceinsurance.com T: +44 1933 351361 is a question for MCE UK and the Administrators - we cannot give assurances about it. If theres an error on your cheque, please contact us via any of the methods on our, Weve now paid more than 14.5m in compensation for indemnity claims (claims against policies). on 31 January, no monthly premiums should be taken after these dates. Hi Andrej,Thank you for leaving a review, we really appreciate it! CONTACT MCE INSURANCE Check our FAQs first to see if the answer to your question is there FAQs For new quotes use our online Quote Form GET A QUOTE For Renewals use our online Customer Portal PORTAL LOGIN To make a change or cancel your policy use our online Customer Portal PORTAL LOGIN OPENING TIMES Report a Claim 01933 351528 MCE Breakdown This week we have sent out a further 4,341 return of premium cheques. By continuing to use our website you agree to the use of our cookies on your device. You can find one via the British Insurance Brokers Associations, You can see the original Joint Administrators notification on the, This site also contains useful information on insurance cover, For more informationonfailed insurance companiesand whathappens visit our, To understand more about the different parties involved visit our. If you reply from a different email address, well need to contact you again to confirm your identity and this may delay your payment. Return of premium - If anyone is waiting to hear from us about their return of premium payment, please be assured we will contact you by email if we need more information. Moving in with your partner: romantic or convenient? How will we Commute to Work After Lockdown? MCE Insurance has collected 5115 reviews with an average score of 3.98. Mis-sold A Pension? It's always nice to know you're on the right track. Failed insurance companies what happens next? 31 December 2020, Next statement date 25 January 2024 Should you need any further assistance, please do not hesitate to contact us via livechat at https://www.mceinsurance.com/ or send us an email to info@mceinsurance.comThank you,Oliver. ", "Easy dashboard to use and very cheap done in 5 mins simple", "The best rates and number 1 customer service. Ive been insured with them for a couple of years at an acceptable premium. We use cookies to improve your browsing experience and understand how you use our site. MCEs Accident and Breakdown line is 01933 351 528. 3. Over the years, as we have striven to improve the services we provide to our clients and users, we have been pleased to receive recognition for our efforts from both industry and consumer bodies. As someone else commented, they are about to loose a lot of custom, sort it out MCE !!!! Spending more time on the road and doing more miles a year can also impact the price of your insurance, as you're more likely to be in an accident simply because you ride more. We have a Privacy Policy, full details of which can be found using this link. We're geared up to look after your little machines with our policies filled with great additions. Please be aware that our Live Chat is only available Monday to Friday between 8:30am and 8.00pm, Saturday 9:00am till 5pm and Sunday 10:00am till 4:00pm. Return of premium payments continue to be processed as before. Batches will continue to be sent out frequently from now on. If theres an error, please contact us via any of the methods on our Contact us pageand we can reissue the cheque. Compare providers with QuoteZone.co.uk, Full range of competitive schemes for all types of horseboxes and horse trailers, Competitive schemes for all types of campervans. We continue to work hard to process payments as soon as possible over the coming weeks. I have received an email about confirming my postcode, is this legitimate? Search for a user, or click on View All Provider Accounts. Note that if youve cancelled your policy since November 5th 2021 this may not apply. Would You Take Out a Loan To Pay for Your Groceries? As soon as were able, well send return of premium cheques. It offers specialist insurance for sports bikes, quad bikes, classic bikes, scooters, mopeds, and many more. You dont need to contact us directly and well send you an email when your cheque is in the post. For any remaining policyholders, we continue to process the remaining refunds and you do not need to contact us. Be wiser insurance services ltd are authorised and regulated by the financial conduct authority, firm reference number 465471 Shell go+ not redeemable in northern ireland. In addition, regulatory and government changes can also have an impact on motorcycle insurance rates. Help future customers by talking about customer service, price, delivery, returns & refunds. to understand more about how we use your cookies and how to change your settings. We will then work through the remainder. This group will also have received an email from FSCS this week with more information about the return of premium process. Please see updates on the 'Latest updates' tabs. Since our last update weve sent out 576 more return of premium cheques. Pension Protection Fund: What is the PPF? These are for car, van, motorbike and scooter policyholders and also include our first payments for customers who had mid-term adjustments on their policies. To save you time we've put together a list of FAQs , please check them out before talking to an agent as the answer to your question may be just a click away! This is different to, Registered as a Limited Company in England and Wales No 3943048. MCE Insurance enters administration It's also important to note that existing insurance policies with MCE remain in force and valid, as noted on the FCA release, further stating that policyholders will continue to have their policy administered by the MCE UK broker. Took two attempts to resolve an NCD certificate issue. as an agent on behalf of, the for-hire motor carrier, or private carrier by motor vehicle (as those For more information, please view FSCSsdata protection statementandourprivacy policy. However, MCE does also offer other insurance products including van and car. Keep that NCB safe with this addional policy feature. Of note is the number of people requiring NCD certificates; obviously there is a huge migration away from MCE. Filing history for MCE INSURANCE LIMITED (01232753) People for MCE INSURANCE LIMITED (01232753) Charges for MCE INSURANCE LIMITED (01232753) More for MCE INSURANCE LIMITED (01232753) Registered office address . At MCE Insurance, we are proud to be an independently owned motorcycle insurance provider and we operate out of a state-of-the-art call centre in Rushden, Northamptonshire. I affirm and represent that I am the owner and sole proprietor of, or I am authorized and acting To do this, we consider a variety of factors, including your No Claims Bonus entitlement. page. Please note that we may share your email with the company to verify your order. Ask a question about mce car & motorcycle insurance www.mceinsurance.com our helpful community of likeminded people will be happy to answer . You don't need to do anything as we'll contact you if we need any other information. FSCS and the Joint Administrators will keep policyholders up to dateat each stage,most likely by email. Want something extra or a higher level of cover? Totally satisfied customer. We will contact you directly by email if this applies, you do not need to contact us. Weve now paid more than 14.5m in compensation for indemnity claims (claims against policies). Please look out for the email and action, you dont need to contact us currently. We will then work through the remainder. Motor insurance is compulsory its an offence to use your vehicle without it. This site also contains useful information on insurance cover:www.moneyhelper.org.uk/en/everyday-money/insurance. ", "Quick,easy no fuss,all very polite and helpfull,thank you,very positive. The conversation via the chat was seamless, the agent understood my problem, escalated it and resolved it for me there and then. 90 Days European Cover By continuing to use our website you agree to the use of our cookies on your device. We use cookies to make our services work and collect analytics information. For the latest information on the failure of MCE Insurance Company Ltd, sign up above for email updates. MCE Insurance Ltd is authorised and regulated by the Financial Conduct Authority (FCA), under firm reference number 307832. Always had a positive experience and helpful responses from customer service. Ultimately, insurers use claims history as one of many factors to assess risk and set premiums. page. MCE INSURANCE | Online Renewal Quote TIME FOR RENEWAL? Registered in England No.1232753. FSCS declared the firm in default on 19 November 2021 and is stepping in to protect the majority of policies MICL sold to individuals and small businesses in the UK. Continuous Payment Authority: How It Works, Get personalised Car Insurance prices in under 5 minutes using Quotezone's easy to use comparison service, Buy online or by phone. You can renew online 24/7 by visiting our Customer Portal. Well continue to post weekly updates on this page to share overall progress. That's why we always encourage our customers to tell us about any changes in their circumstances. Courtesy Bike Personal Accident Cover Tried to renew my policy with MCE but unable to do so as sabre will not cover pillion passengers, it's not often I carry a pillion but it is possible. That's right - when insurers calculate your insurance price, they consider factors such as the number of claims in your area and the types of claims that are being made. By entering your email address above, youre allowing us to email you about this firm. If you're in the Republic of Ireland, please click. You can check this on the Financial Conduct Authority Register by visiting their website on www.fca.org.uk/firms/systems-reporting/register. We have placed cookies on your device to enable this comparison service to operate and help us enhance the user experience. Hi Gav, Thank you for leaving us a review. MCE Insurance has now contacted the remaining customers owed return of premium money. This group typically faces high insurance premiums as they are deemed high risk but MCE aims to help these drivers find a good deal. You can change your cookie settings at any time. I Saved 40,000 In Less Than 10 Years to Buy My First Home. Were waiting for data to come through so that we can post out the next batch of cheques, and were working closely with the Joint Administrators and MCE UK to make this happen as soon as possible. Hi Paul,All renewal prices we issue are based on the information you had provided last year along with our insurers current rates. Verify your identity only once After verifying your identity once with ID.me, you won't have to re-verify to access other government sites. For urgent follow-ups please email Complaints@gr123.gi. This is based on representative cost savings from September 2022 data. Always check Ts&Cs. Contact Big ED today https://www.facebook.com/mce.biged/. Click here Ive just used their online chat feature to get a NCD document for my new insurer. Registered in England No.1232753. The AARP Mobile Home and Motorcycle Insurance Programs are unavailable in some areas of the country, Puerto Rico and the Virgin Islands. You will be contacted by email to verify your review. I suspect that this has more to do with those earning telephone number incomes than the person handling the chatr system. 5. We will also update you on this page once the process is complete, and all return of premium cheques have been sent. Your Details When would you like your insurance policy to start? Your current session will end shortly due to a period of inactivity. I have received my cheque but there was an error, what should I do? FSCS has now sent an email to all policyholders to explain the process and advise on what happens next. Failed Insurance Companies - what happens next. We are working with the joint administrators to make return of premium payments as close to the date your policy was disclaimed/ended as possible. Insured with MCE for 5 years until they left the Irish market. We're aware of some customers experiencing delays involving claims for customer's vehicles, following the transfer of claims handling to GR123 Ltd. Their agents are currently undertaking a process to contact all affected customers to conclude these claims soon. If you have any queries related to this, please contact the Joint Administrators at complaints@gr123.gi. We need your email address so you can get your documents and use MCEs policy portal. Log In We cant provide cover if you dont have an email address. Welcome to MCE Live Chat! This is different to. There are many factors that affect the price of motorcycle insurance, including claims made across the country. We understand that circumstances can change, and we want to make sure that our policies reflect that. Since our last update, we have posted out return of premium cheques with a total value of over 2m. Hi Steve, Thank you for taking your time to leave us a review. We cant provide cover if you dont have an email address. , so the value will depend on how much time was left on the policy when your policy cover ceases. Can You Get a Bridging Loan With Bad Credit? Protect your gear with this policy feature included as standard! MCE Insurance Company Limited (MICL), a Gibraltar-based insurance company was directed to cease underwriting new business on 05 November 2021. For motor insurance, protection is only available to eligible customers if the vehicle is registered in the UK. You can find one via the British Insurance Brokers Associations Find Insurance service, or call them on 0370 950 1790. MCE Insurance was founded in 1975 and is a major provider of motorcycle insurance. Do you still want to close this window? soon as were able, well send return of premium cheques. 1. Those eligible who paid their premium upfront in full will be sent their return of premium first. Companies can ask for reviews via automatic invitations. Thank you. If theres an error on your cheque, please contact us via any of the methods on ourContact us page. You can find more information on FSCS protection rules and limits on our website. In addition, we have now paid more than 26.2m in compensation for indemnity claims (claims against policies). MCE UK has updated the FAQs on its website with updated information about NCBs: https://www.mceinsurance.com/content/disclaim-faq/. You can renew online 24/7 by visiting our Customer Portal. By using their quote system you are agreeing to their terms and conditions and privacy policy which can be found at Quotezone.co.uk. It's just one more thing to consider in the ever-complex puzzle that is finding the perfect home. Next accounts made up to 31 May 2022 due by . Motorbike and scooter policies that weredisclaimed/ended on 31 January 2022 FSCS is emailing all customers (it will arrive from enquiries@fscs.org.uk) with details of what has happened, what it means and where you can go for further information as we try and support you as much as possible. Good Afternoon, Thank you for taking your time to leave us a 5* review. MCE Insurance Company Limited (MICL), a Gibraltar-based insurance company was directed to cease underwriting new business on 05 November 2021. Well share another update by Friday 25 February at the latest. Reduce your Excess by 50% with this additional policy feature. You can find more information on, Please note if you had cancelled your policy this may not apply. FSCS is assisting eligible customers by paying claims made against protected policies which are validated by the appointed Insolvency Practitioner. Waiver of Premium: What Is It and How Does It Work? For example, speeding is generally considered to be a less serious offence than drink driving. Some return of premium cheques that we posted have still not been paid into customers accounts. Motorbike and scooter policies that weredisclaimed/ended on 31 January 2022, FSCS is emailing all customers (it will arrive from. ) When the unthinkable happens, we're there for you! To do this, we need to hold and process your data. It goes against our guidelines to offer incentives for reviews. Found the customer service to excellent when I contacted them about no claims certificate two years after the policy had ended. The UKs first pay by mile motorcycle insurance. Hi, I had the best customer chat service possible.Melissa was very swift and solidly professional throughout,what I thought would be difficult was cleared up in no time. Renewing your policy should be quick and easy, so you can get back to your life. (Good thing the customer service was quick, but it's hard to praise someone for fixing an easily avoidable issue), Hi Eric,Thank you for leaving us a 4* review. When I signed with a new company, their customer service through a live chat was very helpful and I received my "no claim prove" documents within 2 hours. Hi Dean,Thank you for your positive feedback, we really appreciate it! All motorbike and scooter policyholders if youve had notice that your insurance policy will end, you will need to have alternative insurance in place before that date. Courtesy Bike There for you when you need it! MCE Insurance was founded in 1975 and is a major provider of motorcycle insurance. You can find more information on FSCS protection rules and limits on our website. What happens regarding my no-claims bonus paperwork? Please do get these paid in as soon as possible asthe standard period before a cheque expires is usually 6 months. that an eligible customer has submitted a chargeback request to their bank or credit card provider, FSCS will consider whether eligible customers are due any further return of premium compensation under our rules. Across all policyholders, we have now paid out return of premium compensation with a value of 15.7m. Pay bills, set up automatic payments and view your payment history. Before my policy ended, I chose to refuse the renewal. Click below to set up a username and password to access your account. Protected No Claims Bonus For those whove shared ID documentation please note due to large volumes, it can take 4-8 weeks from receipt to process these and send payment. Always been happy with MCE until this year when premium hiked by over 50%. 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Add a named rider to your policy, full details of which can be found using this.... Arrive from. years at an acceptable premium have posted out return of process! Cant benefit from both a chargeback from your bank or credit card provider and return premium. And is a major provider of motorcycle insurance responses from customer service mce insurance login account or payment a! And set premiums is based on the failure of mce insurance Ltd is authorised and regulated the. Administrators sent to all motorbike policyholders on 11 mce insurance login account 2022 the conversation via the British Brokers... Excellent when I contacted them about no claims certificate two years after the policy your. Asthe standard period before a cheque expires is usually 6 months agent understood problem. Working with the Company to verify your review from September 2022 data user experience payment history details which.