Inspection Report published 07 March 2014 for The Whittington Hospital - PDF - (opens in new window), Published Buy a print. FOI Complaints: If you remain dissatisfied with the Antenatal care was great as was the care I received both in the birthing centre and on the labour ward (transferred cos REALLY needed epidural). the service is performing exceptionally well. theabovereference in any further communication on this matter. Effective multidisciplinary partnerships had been developed amongst staff in both services, and there were clear infection control and safeguarding procedures in place to protect people using the services. NHSmail is approved for exchanging patient We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding This link will take you to the page Access to Health Records. From: L.Blake [[5]mailto:[FOI #457829 email]] deadline for a response is 13 February 2018. I wish to know the death figures for MEYRICK ward -from -2014 -to 2017. We did not speak to people who used this service as part of this review. Please contact the individual ward for specific visiting times. Scribd is the world's largest social reading and publishing site. the service is performing exceptionally well. within the timescale specified. Care of Older People. On the page please scroll half way down and click on the link Online the service isn't performing as well as it should and we have told the service how it must improve. Mortality rates of elderly patients-2014 -17 -in Whittington hospital . [2][Whittington Health NHS Trust request email], If you are dissatisfied with this response, Whittington Health operates a Managing your Outpatient Appointments Online, Cost of Living Crisis Resources and Advice, Patient Advice and Liaison Service (PALS), Haringey / Islington Community Vaccination service, Nutrition and Dietetics Community Services, Wood Green Community Diagnostic Centre (CDC), Staff Referral for COVID-19 Antibody Blood Test, See all of your new out-patient appointments in date order giving you greater oversight, View your appointment letters and download these, Set your communications preferences to opt-out of paper appointment letters moving forward should you wish to, Add forthcoming appointments to your own digital calendar at the click of one button, eg Google or Outlook, Find quick directions to our hospitals and community sites, have a new or upcoming out-patient appointment scheduled with us, have a UK mobile phone number, which is registered on our hospital system (please make sure we have the correct number for you). Melinda received a Bachelor of Arts degree from The . October 14, 2022. Thank you for your request for information relating to the mortality rates 7 July 2011, In Referrals to the different clinics are through the following pathways: Cost of Living Crisis Resources and Advice, Patient Advice and Liaison Service (PALS), Haringey / Islington Community Vaccination service, Nutrition and Dietetics Community Services, Wood Green Community Diagnostic Centre (CDC), Staff Referral for COVID-19 Antibody Blood Test, Nutrition and Dietetics Hospital Services, Dementia - Simple ways to help someone living with dementia, Patients with a dropping blood pressure (Orthostatic/ Postural Hypotension), STOPfalls - Reducing falls in hospital - Information for patients and carers, Internal referrals from other specialities within the hospital setting including from accident and emergency. This was to check that current practice ensured that no treatment for the termination of pregnancy was commenced unless two certificated opinions from doctors had been obtained. me by email, or telephone or at the address shown below. People spoke positively about the local management of services, however there was a lack of information on display regarding how to make a complaint. Using this system also prevents your personal medical appointment details being lost or intercepted in the postal system. Yours faithfully, 5. http://www.ico.org.uk/ Once registered for access to Zesty, you will be able to: Over the coming months we will also be developing the portal to provide more features - including being able to cancel or reschedule your appointments. Suspended ratings are being reviewed by us and will be published soon. Most of the people we spoke to said there was a choice of meals and were satisfied with the food. Comments included 'I like coming here,' 'everyone's been very pleasant,' and 'It's perfect.' People were cared for by staff who mostly felt well supported, although monitoring the health and morale of staff affected by the trust's Transforming Patient Experience programme needs improvement. Meyrick was made a deacon at Petertide 1976 (27 June), by Peter Walker, Bishop of Dorchester, at StLuke's, Cowley,[4] and as a priest in 1977. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Even though my A&E experience was a bit stressful due to the long waiting hours, once I was admitted to the Mary Seacole South ward, I received excellent care. I can confirm that your request is being dealt with under the terms of the Comments included 'They are absolutely superb,' 'They talk to you,' 'They work hard,' 'They are supportive,' and 'You don't even need to press the call bell, they are here all the time.'. Dorothy Warren Day Hospital: 020 7288 5081. One person noted they always tell me who cares for me they talk to me and tell the doctor things I want to ask. Another advised anything you ask they do I dont want to go home! However some patients said that they had to wait a long time for call bells to be answered, particularly at night, and several patients did not have enough information about the facilities available on the ward. We found evidence of good compliance with the World Health Organisation (WHO) surgical safety checklist, with good completion of the three compulsory elements: sign in, time out and sign out. Within critical care the service must review governance processes and use of the risk register. years old -and those placed on the liverpool care pathway -until its We rated it them as good because: Download full inspection report for The Whittington Hospital - PDF - (opens in new window), Published Eydie D. Whittington (Ward 8) Councilmember Eydie Whittington is a second generation native Washingtonian who attended the D.C. public schools and graduated from Western High School. The Liverpool Care Pathway was stopped at the end of July 2013. Please quote theabovereference in any further communication on this Where complaints had been made, or incidents had occurred, these were addressed appropriately. Whittington is a village and civil parish which lies approximately 3 miles south east of Lichfield, in the Lichfield district of Staffordshire, England.According to the 2001 census it had a population of 2,591, increasing to 2,603 at the 2011 Census. Inspection Report published 23 February 2012 for The Whittington Hospital - PDF - (opens in new window), Published Management advised that they were taking action to address this issue including further support and supervision of staff, to improve staff retention in the different teams. Within critical care the trust must review capacity and outflow of patients. Inpatient Adult Occupational Therapy And Physiotherapy. Magdala Avenue IN D.C.'S WARD 8 RACE, BITTER ECHOES OF AN UNEASY PAST. Thank you for your co-operation. There was limited evidence that staff and patients views were gathered to improve and plan the service. Examples of comments we received include 'the staff are good' and I 'cannot complain at all, they [the staff] try and keep all the patients well looked after.'. Parents and young people spoken to gave us very positive feedback about services. In particular we found that the care of older people with general medical needs on other specialist wards, was placing them at risk of unsafe care, and not having their needs met. People said that they were told what to expect, and were listened to during appointments and given enough time. SocietyWorks Ltd Sent: 16 January 2018 17:53 Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. I can confirm that your request is being dealt with under the terms of the There was a lack of local oversight of equipment maintenance and safety testing. The trust had promoted duty of candour and this was seen to be cascaded through the organisation. London, . Freedom of Information Act 2000and that you can expect to receive a reply The Ambulatory Care Centre, which opened in 2014, provided person-centred hospital level treatment without the need for admission. Run by Volunteers and powered by Alaveteli. The system we use is called Zesty. The Trusts management were aware of the areas requiring attention, and had put action plans in place to address long waiting times, including recruitment of additional staff. Staff understood and responded to the needs of the different population groups the trust served and worked hard to meet the needs of individual patients. I had a VB, so can't comment on the CS experience. Sir John Meyrick (15841659), third son of Sir Francis, fought in the Thirty Years' War under Gustavus Adolphus and became MP for Newcastle-under-Lyme in the Short Parliament as later Long Parliament. Ward Sister Jessica Duncalfe Matron Sara Powell. Comments included I like coming here, everyones been very pleasant, and Its perfect. People told us that there was good communication, between health professionals. N19 5NF. The rating of safe improved since our last inspection. 2017 of elderly patients from 65 to 90 years old. Very few people we spoke to had complaints about the service they had received, however few people were aware of the complaints procedures for the Trust. Executive and non executive members of the trust were visible in most areas, in both acute and community settings. Sir John Meyrick (1584-1659), third son of Sir Francis, fought in . This had happened repeatedly for some people and they had not been given clear information about the delays. Edward Meyrick FRS (25 November 1854, in Ramsbury - 31 March 1938, at Thornhanger, Marlborough) was an English schoolmaster and amateur entomologist.He was an expert on microlepidoptera and some consider him one of the founders of modern microlepidoptera systematics.. Life and work. There were processes in place to ensure staff attended training on the Mental Capacity Act 2005 and the majority of staff demonstrated a good practical understanding of this, with variability in some services. For more information, visit the CQC website. Whittington was beaten by Jason Morris Meads and Stephen Smith, suffering severe facial injuries and perforated bowels.After being taken to the hospital, he died of brain swelling.At the time of his death, Whittington had dyed his hair purple and . Cyril Jonathan Meyrick (born 23 April 1952) is a British Anglican retired bishop. In March 2011, it was announced that Meyrick had been appointed as Bishop of Lynn, taking over from James Langstaff, Bishop of Rochester. 4. http://www.ico.org.uk/ There's no need for the service to take further action. for MEYRICK ward -from -2014 -to 2017. 2017 of elderly patients from 65 to 90 years old. There were processes in place to ensure staff attended training on the Mental Capacity Act 2005 and the majority of staff demonstrated a good practical understanding of this, with variability in some services. 020 7288 5504. This was received on 16 January Overall we spoke with over 20 parents or young people, and over 30 staff members including a range of therapists, receptionists, doctors, nurses and health visitors. [2][Whittington Health NHS Trust request email], If you are dissatisfied with this response, Whittington Health operates a From Wikipedia the free encyclopedia. The story of Whittington and his famous cat companion had captured the imagination of pre-Victorian society. Within the Ambulatory Care Centre we observed good multidisciplinary working across hospital services, including diagnostics, care of the elderly physicians, therapists, pharmacists, and medical and surgery specialities to provide effective treatment and care. People told us that there was 'good communication,' between health professionals. 1. http://www.whittington.nhs.uk/default.as Sent: 14 March 2018 18:39 We were concerned there was a culture of underreporting incidents and near misses and the importance of proactive incident reporting should be promoted. Within surgery and theatres review bed capacity to ensure patients are not staying in recovery beds overnight. He represented Pembroke and Cardigan in Parliament (170208 and 171012 respectively) before becoming puisne judge of the Anglesey or North Wales Circuit of the Court of Great Sessions 171214. If we are able to respond to www.whittington.nhs.uk. The inspection was undertaken by two compliance inspectors commencing on 29th May 2012. Staff followed national professional standards and guidelines to achieve the best possible outcomes for patients. The trust had introduced the ambulatory care unit, which engaged stakeholders across the health and social care economy to avoid unnecessary hospital admissions and transfer their ongoing care needs to the most appropriate provider. The departments did not attend rate was higher than the England average. Overview. Some patients were waiting a long time in outpatients. Within children and young peoples services responsiveness was demonstrated through close working arrangements with community-based services including the hospital at home service which ensured that children could expect to be cared for at home via community nursing services. Staff assessed risks to patients, acted on them and kept good care records. There was no a strategy to deal with underutilisation of critical care beds and it was unclear what assessment had been carried out to identify the current and future needs of the local population. We found that significant improvements had been made in the care of older people with general medical needs on other specialist wards, to ensure that their needs were met and they were protected from the risk of unsafe care. FoI request re: mortality rates Meyrick wards. London, Very few people we spoke with had complaints about the service they had received. Patient care was informed by national guidance and best practice guidelines and staff had access to polices and procedures. I have been very, very well looked after and I felt safe and secure and treated with respect. -----Original Message----- be delayed. FOI Complaints: If you remain dissatisfied with the Donate and support our work. He had called in Lewis Morris to measure the Bodorgan estate. You can watch our video below for more information on how to register. 8 July 2016, Most of the patients we spoke with told us that they were happy with the care and treatment provided by the trust, felt their dignity was respected and that staff were friendly, polite and knowledgeable. The trust provided Hope courses for patients who had been on cancer pathways to get together outside of hospital, and hear from motivational speakers including talks on personal wellbeing, nutrition and recovery care. Partially successful. 020 7288 5447. Cyril Jonathan Meyrick (born 23 April 1952) is a British Anglican retired bishop. 2018. It was hoped that the move would be to a purpose built facility including staff from education and social services, in order to provide children in Haringey with a high standard of joined up support. the service isn't performing as well as it should and we have told the service how it must improve. CQC rating: good. John Noble was Dean of Exeter between 1274 and 1280.1Notes.mw-parser-output Staff advised that the CDC was due to be relocated. working days therefore, including any impending public holidays, the Some relatives felt engagement and communication from staff could be improved. Cloudesley Ward: 020 7288 5448 Meyrick Ward: 020 7288 5447 Dorothy Warren Day Hospital: 020 7288 5081. the mortality rates for Meyrick ward. People advised that they were weighed regularly and some people had their fluid and food intake monitored. They did not always felt fully informed. Staff understood and responded to the needs of the different population groups the trust served and worked hard to meet the needs of individual patients. To register and use the Whittington Health Patient Portal, you need to: be 18 or over. complaints procedure, details of which can be found below: It closed in 1995. People were generally very complimentary about the staff and said that they explained and answered questions about their care and treatment. He was educated at Lancing College and St John's College, Oxford. Meyrick was born on 23 April 1952. Care Quality Commission inspection rating. The trust had an incident reporting process and staff were reporting incidents and receiving feedback. Four inspectors, including a tissue viability advisor (with expertise in pressure ulcer prevention and management), conducted visits to five wards: Betty Mansell Ward (Surgical/Gynaecology), Mercers Ward (Oncology/Haematology/ Gastroenterology), Montuschi Ward (General Medical), Victoria Ward (Surgical and Medical), and Meyrick Ward (Care of Older People). The parish council is a joint one with Fisherwick. Hello, Thank you for taking the time to leave feedback regarding your brother Richard's care. Roger de Wynkleigh 1 was Dean of Exeter2 between 12313 and 1252.4Notes.mw-parser-output Patients had their nutritional needs met and received support with eating and drinking. Learning was shared across ICSUs which encompassed acute and community service. phasing out .Do not tell me you cannot give this information -as it is None of the other patients we interviewed had missed a meal. matter. I wish to know the death figures for MEYRICK ward from 2014 to 2017. [4]www.ico.org.uk If you require any further assistance, please do not hesitate to contact Community & mental health inspection reports for The Whittington Hospital can be found at Whittington Health NHS Trust. Whittington Health NHS Trust worked with clinical commissioning groups (CCGs) and other providers to improve the responsiveness of emergency and urgent care services for local people. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. By Vanessa Williams. We are . There were enough qualified, skilled and experienced staff to meet people's needs although recruitment in some areas, for example middle grade doctors in A&E , remains a challenge. . Comments and complaints from patients were responded to appropriately. CHARLES WHITTINGTON OBITUARY. Within the Ambulatory Care Centre we observed good multidisciplinary working across hospital services, including diagnostics, care of the elderly physicians, therapists, pharmacists, and medical and surgery specialities to provide effective treatment and care. informed you that the information you have requested is not held by the The Whittington Hospital in Magdala Avenue, London is a Community services - Healthcare and Hospital specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone . Most people we spoke to who used the services at the Whittington Hospital told us that they received a good level of care, treatment and support, and some were very proud of their local hospital. centre laurels healthy living w450 h300 nhs whittington maps. and a hospital ward for unmarried mothers. Staff supported each other and valued input from their colleagues. She attended . The trust was aware of this issue and was recruiting extra staff to address it. The hospital opened in 1873 as the Fourth Lancashire County Asylum and grew to be the largest mental hospital in Britain, and pioneered the use of electroencephalograms (EEGs). Inspection Report published 14 September 2012 for The Whittington Hospital - PDF - (opens in new window), Published Established in 2008. The rating of safe, responsive and well-led had improved since our last inspection. This is part of the development of a new nurse led service for people who have complex health needs, which will be fully implemented when the current respite service closes. For the time being, you will still need to contact us by telephone if you want to amend or cancel an appointment. Take a tour of Cellier Ward . NPG D44468. [4]www.ico.org.uk is a registered charity in England and Wales (1076346) Following the inspection we requested information from the Patient Advice and Liaison Services Department and the Trusts Clinical Governance Team. Inpatient services are provided within designated care of the older patient wards. She was backed by Barry, and her campaign was chaired by Barry's wife, Cora Masters Barry. At least one standard in this area was not being met when we inspected the service and Find out more >. prohibited and may be unlawful. During our inspection we found staff to be highly committed to the trust and delivering high quality patient care. national NHS mortality calculation: Please note that SHMI takes into account the age, condition, demographics, We carried out an announced inspection between 8 and 11 December 2015. The service addressed the previously identified issue of storing securely patient records and management of confidential waste. Staff were clear about their roles and accountabilities. email services. Please note that the Highgate mental health centre is a seperate Trust, more information is available here. Patient flow out of theatres and critical care, impacted on patient movement and service capacity. On the page please scroll half way down and click on the link Online She was a faithful member of Ebenezer United Methodist Church where she served in many capacities. The Whittington Hospital in Magdala Avenue, London is a Community services - Healthcare and Hospital specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures, termination of pregnancies and treatment of disease, disorder or injury. 020 7288 5185. They provided emotional support to patients, families and carers to minimise their distress. Our overall rating of this service. working days therefore, including any impending public holidays, the the service is performing well and meeting our expectations. Good Inspection Report published 10 April 2013 for The Whittington Hospital - PDF - (opens in new window), Published We saw several areas of outstanding practice including: However, there were also areas of poor practice where the trust needs to make improvements. www.whittington.nhs.uk. Montuschi Ward. Management advised that they were taking action to address this issue including further support and supervision of staff, to improve staff retention in the different teams. Please quote theabovereference It included visits to the Child Development Centre at St Anns Hospital, the Paediatric Assessment Unit at North Middlesex Hospital, the Children in Care team at Bounds Green Health Centre, Health Visitors at Tynemouth Road Health Centre, and Clinical Governance at the Whittington Hospital, as well as attending the Integrated Additional Support Network Panel. Children's Ward (01432) 364163* Children's Outpatients (01432) 372946 Special Care Baby Unit lead Elaine Evans 01432 364162. N15 3TH, In Run by Volunteers and powered by Alaveteli. People found the location of the Child Development Centre (CDC) convenient, however concerns were raised about its state of repair. They were focused on the needs of patients receiving care. There is a statue of Whittington and his cat on Highgate Hill, the place where Dick supposedly stood and heard the calling of the Bow Bells, compelling him to return. Learning was shared across ICSUs which encompassed acute and community service. Some people described difficulties getting referrals, or long waits for services, particularly for some doctors clinics, occupational therapy and physiotherapy. The service significantly reduced staff sickness. may write to: [3][Whittington Health NHS Trust request email]. Please quote Opened. We are carrying out a review of quality at The Whittington Hospital. [1][Whittington Health NHS Trust request email]. People we spoke with who used the services at the Whittington Hospital told us that they received a good level of care, treatment and support. In partnership with Great Ormond Street Hospital, we run a paediatric oncology shared care unit. This respite service is due to be closed once alternative provision can be found for respite care for the current client group. . 7 March 2014. They were particularly appreciative of flexible appointments, as one person noted they talk to each other and fix appointments on the same day.. Inadequate Helpline. Learning and feedback from incidents was shared with staff via email, at handovers and team meetings. News. We couldnt load the mail server logs for this message. 545745 the mortality rates for Meyrick ward. The emergency department (ED) performed better than the average ED in England in the speed of initial assessment, the timeliness of ambulance handover, and the percentage of people staying for more four hours in the department. However some people did not find the hot meals appetising and were not always offered alternatives by staff on the ward. We looked at a random sample of medical records. It was unclear what the long-term plans were for the future of the service. L.Blake made this Rhyddid Gwybodaeth request to Whittington Health NHS Trust The timescale allowed for a response under the FOI legislation is 20 The largest broad ethnic group is 'Asian' (within this the largest group is 'Other Asian'). Please note that all wards also operate a policy of allowing only, Cost of Living Crisis Resources and Advice, Patient Advice and Liaison Service (PALS), Haringey / Islington Community Vaccination service, Nutrition and Dietetics Community Services, Wood Green Community Diagnostic Centre (CDC), Staff Referral for COVID-19 Antibody Blood Test. They did not always record and analyse if patients were cared for at their preferred place of care. -----Original Message----- the internet. It was hoped that the move would be to a purpose built facility including staff from education and social services, in order to provide children in Haringey with a high standard of joined up support. Owen Meyrick II (17051770), son of Owen Meyrick I, married the daughter of a wealthy John Putland of London. We advise you to consult the following website where you will find the Some people felt that their cultural preferences were not sufficiently catered for. Services 2. However, once registered on the portal you will be able to access your appointment letters on the portal where you will find the contact number you need - where ever you are. sender that you have received the message in error before deleting it. The service planned care to meet the needs of local people, took account of patients individual needs. You need to: be 18 or over were raised about Its of. Last inspection theatres review bed capacity to ensure patients are not staying in recovery beds overnight to... 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The address shown below is available here 1952 ) is a seperate trust, more information available... And complaints from patients were cared for at their preferred place of care place of care any... Departments did not Find the hot meals appetising and were satisfied with the Donate and support our..